Genesis Chiropractic Software

RATING:

4.54

(267)

About Genesis Chiropractic Software

Developed for chiropractors, Genesis Chiropractic Software by Billing Precision is a web-based solution that offers EHR, scheduling, billing, and documentation within one integrated system. Genesis is ONC-certified and comes with tools for EHR/SOAP documentation. The program uses proprietary technology that automatically creates tasks for users to correct issues without running detailed reports. Compliance Monitoring systems are built into one workflow and managed from the single program. Claims that need attention are immediately identified to the staff, and users have access to the total number of tasks needed to maximize collections, patient retention, and compliance. The software is cloud-based and compatible with Mac or PC operating systems and mobil...
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Genesis Chiropractic Software Reviews

Overall Rating

4.54

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 248 reviews

User Profile

Dan

Verified reviewer

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2018

Genesis Chiropractic Software Review

Pros

Ease of use, Integration with other apps, Customer support, Training, Value. I cannot say enough how much I like this software system. It is crystal clear what is being paid (and what is not) without having to run a thousand separate reports. It's all done for me!

Cons

There is a bit of a learning curve (as there would be with any new software) but once you are used to how the system functions it is amazing.

Adam

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2021

Long ago in a galaxy far far away

Having been there since the beginning I have had nothing but a great experience overall as the software has grown and adapted to necessary changes over the years.

Pros

The scheduling is very user-friendly and the integrated billing system keeps accounts current with each visit. The incorporation of other products such as Cash Practice, Review Wave, and Target Coding make the entire platform run seamlessly.

Cons

There are many features that are unused or unnecessary for our practice as well as features that we could possibly be using but are unaware of. It would be nice to streamline some of the features but there are no glaring complaints.

Reasons for choosing Genesis Chiropractic Software

As an original member of Maximized Living back when it was Body by God this was the newest upcoming software at the time. I originally practiced with Dr. Majors and we got to meet the whole team here in the Chicago area as they were launching the product. We thoroughly enjoyed the experience and have been with them since.

Response from Genesis Chiropractic Software & Billing

Thank you for the review Dr. Adam!!

Replied August 2021

Anonymous

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

May 2018

One of the few complete cloud based systems, but workflow was inefficient and system was buggy

Pros

Customization of notations and macros are one of the best features. Cloud based means no local server to maintain and you can update/access records from home, schedule patients at an event, etc... The communication between staff and with Genesis using the Tasks function is great if you can get everyone to understand how to use it.

Cons

Care plans did not write off discounted visits accurately so I was constantly having to audit ledgers and manually adjust write offs for prepay cash care plans. I eventually stopped using the automated system and just let Genesis bill visits at the retail rate and had my staff go in and manually adjust discounted visits. The notifications were either buggy or the training on how to use them was lacking as my staff would try to setup notifications on a specific date or visit number for the patient and the notification would pop early or even after it was cleared out it would continue to pop up. Patients eventually started to ignore when they were notified to see the front desk at checkin because they assumed it was an old message. The ability to organize x-ray images for quick access during a visit was initially not available, and then when they updated it to make it easier to organize them, it was still more work than it was worth. Lastly, support was great for the first 4-5 months and then it tanked fast. I would have calls not returned. I would ask direct questions regarding billing issues and they would get ignored. I'm not sure if there was some employee turnover that resulted in this change or what, but I stopped reaching out for help because the answers were rarely helpful or clear when they did respond.

Josh

Company size: 1 employee

Industry: Health, Wellness and Fitness

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2022

Great Overall Experience

First off, I'm so grateful for the Genesis team that has helped me get this far choosing Genesis and getting set up! Through this process, I didn't realize really how much goes into all of this and the team has really given me a different perspective of this process as well as excited me to be able to have you on my team. I know there is still a lot more to go through but I'm looking forward to it and if the rest of your team members are anything like all of you, the rest of my experience will be second to none and we're going to do really well! I've worked with quite a few businesses and so far the experience has been a top 2 in my time with the amount of detail, care, positivity, kindness, support, reassurance and awesomeness!

Pros

For me as a brand new office, the ease of use for the notes has helped know that my notes are compliant and have the detail that I want as well as the ability to have the pulse of my practice in one diagram on my home screen in real time.

Cons

If anything, the number of options to get something done can be a little overwhelming but it's something to get used to having.

Joseph

Company size: 2-10 employees

Industry: Alternative Medicine

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2021

Love hate relationship

I have used it for the last 5 years and just opened a new office and I am choosing Genesis again to be the software of my company.

Pros

The program works, it is intuitive, it does alot.

Cons

It is not paper travel cards, I miss the paper. There are lots of buttons in all of the software companies. I dont "like" any of them.( I have used 3) but this one i like more than the rest.

Reasons for choosing Genesis Chiropractic Software

it was online, low upfront cost, better reports,

Reasons for switching to Genesis Chiropractic Software

Wanted online program, wanted better stats reports, did not want to get upsold for every other report.

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