ClinicTracker support was there for us, took care of all our needs, and made sure we were ready to launch on time. I'm impressed with their commitment to quality and customer care.

But they have terrible documentation. Most of the time the documentation does not explain what something does, or how to use it.

I lost several staff through the process. They were teaching me how to implement the system, but not how to use it.

Love the patient portal. We are able to send out documents for people to sign virtually which is also very helpful.

Implementation going great and the team is wonderful at meeting our specific needs.

Our providers love it, our billing clients love it, and our revenue cycle management clients love it.

Overall we have been very pleased at how ClinicTracker has helped  our clinic function more efficiently and has reduced cost of printing and admin filing time and outsourcing billing.

The Diagnostic Assessment, Crisis Plan and Treatment plan are useless in their current state. You of course, can pay them to customize it.

We would recommend CT to anyone who is searching for software to meet the Medicaid mental health requirements.

Our company provided APIs to embed video conferencing into Clinic Tracker meeting scheduling sysytem. The experience was great, the team was very helphul and responsive.

I like that I have better supervision over my staff. The note is the superbill so we have better staff compliance with notes.

It is an integrated, customizable product that can grow with us. It does not work well with Apple products, at all.

Good organization, easy navigation, clarity, customizable, good customer support services, training videos and readings.

The people at ClinicTracker are really the best. Very honest and straightforward.

Additionally, we were positively surprised with overall functionality of ClinicTracker software, with the amount of useful features any healthcare facility should absolutely love.

We find customer support,  to be most helpful when we speak directly to a live customer support representative. This option is always available, and the response time for the request is adequate.

We have also been able to save money by bringing billing in house using BillingTracker.

I liked that connecting with clients was easy. The link to the conference room was nifty and easy to use.

Our providers love the EHR and HR tools for practice management. IT is one of the EHRs we recommend when our clients are looking for the best.

We chose to move to ClinicTracker in July 2010 because of its versatility and customer support's ability to make custom changes for us.

We have found that Clinic Tracker has saved us time and money. It allowed us to quickly transition to telehealth and remote working when the Pandemic hit.

Being a clinician I enjoyed the various components that offered an easy treatment process.

Clinic Tracker software is easy to use and user friendly. There are training videos and manuals readily available to help as well as  robust initial trainings to help programs get started.

I also like the integration with insurance and merchant services.

This software offered an incredible experience I would be happy to share with any mental health professional.

This EHR feels unnecessarily clunky and complicated. It is somewhat difficult to navigate and is not particularly intuitive.

You have to go back & forth with them 4-5 times before they will even look at the issue. I swear they are reading from a script.

We went through a consulting process to help us choose the right EHR given our wish list.

Sometimes it is difficult to log on delaying access which can be a little frustrating when trying to get on quickly.

Great practice management and EMR. Ability to integrate with other systems.

As a Practice Manager I am extremely frustrated with their customer service and technical support.

Nextech support has been great and very responsive. I love the integrations with other services, Nextpatient-for example.

User friendly, customization can be done by the consumer.

NexTech EMR and PM are both very easy to use. The best part is the Help button at the top of the screen that brings you right into the practice manual if you need help with anything.

The transition was easy and we are seeing more patients in a day than we were before. Absolutely love how easy it is to use.

Very expensive you are charged for everything. EMR system can be confusing especially if you are not traditional medicine.

Everyone has been good and timely with call backs.

It's the top of the line. I also like the training, customer service, and ease of use.

Nextech is the best software i would recommend for any practice to Grow in the industry and to keep their patients happy.

Its difficult to use on small handheld tablets and is too expensive for a small practice that does not have MDs in the group.

We have 22 stations and had to pay licensing fees of $1200 for each station. We are being charged $15,000 annually for maintenance and upgrades whether we need them or not.

It was easy to work with it once you get a hold of it.

The ease of setting up installation and training was reassuring. Customer service representatives are always helpful, and I look forward to learning what the new modules are all about.

The downside i see is the server and expensive licensing to maintain the servers/hardware site.

NexTech is easy to use, extra easy to train new staff on, and the customization portions are amazing. You can customize the EMR around your specialty needs.

Always upgrading and fixing issues and new products added to make documentation more effortless. Your knowledge base staff is wonderful.

Our sales rep is difficult to get a hold of and communicate with.

It is very user friendly and really dedicated to retina doctors.

Customer support is really terrible. That's just the beginning.

The staff at Nextech helped me get through ALL the Meaningful Use stages and I am very grateful to the staff at Nextech for all their great support.

This is an amazing software where you can perform end to end revenue cycle management services for providers which is not complicated at all.

I love learning new aspects of Nextech. There is always something new to learn that helps with your day to day work.

The vendor is reliable and the product is user friendly and effective.

I can't find much I dislike about this product without it coinciding with user error.

I love the system and its ability to streamline exams through cloud based integration unifying every computer in the office.

Now that I know it better I find it easy to use.

The best thing about NexTech is their customer and technical support. It's quick, reliable, and easy to understand.

In the meantime, we loose a lot of Doctors'time because of no shows. We started with the basic settings and planed to buy several other modules.

We have had many mistakes happen due to this feature.

The inventory tracking system is helpful in tracking current cost vs previous cost and is in general very useful.

US Dollar

ClinicTracker is a fully customizable EHR, billing and practice management software designed to automate your clinic workflows, boost your staff productivity and patient engagement, while shortening your billing cycle. We provide behavioral health organizations the ultimate tool to manage their practice efficiently, coupled with the expert guidance of team. 

The ClinicTracker team is diverse, collaborative, and we adapt seamlessly to the evolving requirements of the behavioral health professionals we support.

We value the positive impact you have on the communities you serve, and we are proud to provide an EHR framework to support you and the unique needs of your patients. 

The ClinicTracker team, over the past 23 years, has built a platform designed and specifically tailored to address the workflows, needs, and challenges of behavioral health and chemical dependency professionals. 




LongDescription

Treatment Planning

Document Templates

Employee Management

Electronic Payments

Customizable Reports

Document Storage

Activity Tracking

HIPAA Compliant

Charting

Progress Tracking

Digital Signature

Task Scheduling

Electronic Signature

Confirmation/Reminders

Credit Card Processing

Invoice Management

Calendar Management

Template Management

Scheduling

Assessment Management

Multi-Location

Self Service Portal

EMR/EHR

Compliance Management

E-Prescribing

Single Provider Practice

Inpatient/Residential

Role-Based Permissions

Client Portal

Forms Management

Workflow Management

Initial Assessments

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Medical Billing

Chat/Messaging

Customizable Templates

Billing & Invoicing

For Mental/Behavioral Health

Real Time Reporting

Compliance Tracking

Progress Reports

Claims Management

Payroll Management

Customizable Forms

Appointment Management

Records Management

Appointment Scheduling

Multi-Provider Practice

Document Management

Therapy Notes

Practice Management

Medication Management

For Psychiatrists

Patient Records Management

Drug Reference Database

Data Import/Export

Communication Management

ABA Data Collection

Access Controls/Permissions

Data Storage Management

Mobile Access

Insurance Management

Automated Scheduling

Program Management

Alerts/Escalation

Behavior Tracking

Goal Setting/Tracking

Reporting/Analytics

For ABA Industry

SOAP notes

Third-Party Integration

Meaningful Use Certified

Surveys & Feedback

Invoice History

Payment Processing

Mobile Alerts

Online Forms

SMS Messaging

Financial Analysis

Referral Tracking

Client Database

Patient Intake

Customer Database

Registration Management

Clinical Notes

Patient Database

Care Plan Management

Medication Alerts/Warnings

Telemedicine

For Healthcare

Code & Charge Entry

Email Marketing

Real Time Data

Claims Scrubbing

Historical Reporting

Data Security

Electronic Submission

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 10

Contact JAG Products for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

ClinicTracker

In Person

Live Online

Webinars

Documentation

Videos

For more than 20 years, Nextech has provided a full-featured EMR and Practice Management solution within a single database. This system is a fit for dermatologists, plastic surgeons, ophthalmologists, and physicians, and is used by approximately 7,000 providers and 50,000 office staff worldwide.


The web-based, multi-platform system has a native mobile app where physicians can check appointments, view patient profiles, and access all EMR information from anywhere. The iPad app is built to recreate the feel of a paper charting system, integrating patient photos for personalization, and allowing physicians to draw directly on photos and images. Doctors can flip through patient documents as if they’re paper, view lab results and make to-do lists from the app's dashboard view.


As a modular system, Nextech is adaptable to a practice's individual needs. Additionally, the system is pre-configured with customizable forms and specialty-specific content. There's an optional patient portal available so patients can update their information from anywhere, whenever it’s most convenient for them.



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