Kareo Clinical

RATING:

3.89

(372)

About Kareo Clinical

Kareo a Tebra Company offers a Web-based EHR, medical billing, and practice management used by thousands of physicians across the United States. This system suits small practices and billing companies. With Kareo, practices can schedule patients, confirm insurance, manage delinquent accounts and the collections process, store patient documents, develop customized reports and more. Practices can be up and running within 48 hours of signing up. The system starts at a low monthly rate with no contract, no set-up fees without the worry of maintaining and updating the software. Kareo Clinical EHR can be used across a wide variety of medical specialties, including mental health, family medicine, pediatrics, cardiology, chiropractic, podiatry and more. ...

Kareo Clinical Pricing

Please contact Kareo for full pricing details.

Starting price: 

$125.00 

Free trial: 

Not Available

Free version: 

Not Available

Agenda
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Kareo Clinical Reviews

Overall Rating

3.89

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

3.5

Functionality

3.5

Showing 1 - 5 of 365 reviews

Laurie

Company size: 1 employee

Time used: Free Trial

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

May 2021

Not the Best for a Small Clinic

User Profile

Jennifer

Verified reviewer

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

May 2018

Very easy for anyone to use and learn!

Having multiple Drs under one set up was originally tricky. Once I was able to get in there and move around a little I was able to do what I needed and patients have not been affected.

Pros

The reporting ability and the ease of being able to explain a balance to a patient. Scheduling a patient on the right day/time is important and being able to time block and customize for 5 Drs has been beneficial. Customer Service reps are always there when we need them to walk us through an issue, which isn't what we always experience.

Cons

Updates can be tricky. If we had notice of exactly what pieces were being updated, it would help out quite a bit. However, updates aren't that frequent and usually its for the better.

Robert

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

November 2019

Expensive Glorified Text Editor

I used the EHR and billing for a little over 2 years until Kareo decided to start charging an outrageous fee for the EHR part, and then made it nearly impossible for me to get my patient charts out of the software and provided ZERO support for this, and then ultimately deleted several years worth of patient records.

Pros

This EHR is essentially a glorified text editor with billing functions. This gave it the ability to adapt through templates and macros to a wide variety of documentation scenarios, not pidgeon-holed into a specific speciality.

Cons

Billing was not fully integrated into the EHR, meaning that the billing needed to be entered separately from the charting in a separate program that didn't carry over more than demographic information from the charting portion.

Reasons for choosing Kareo Clinical

At the time, I chose this EHR because it had free EHR capability with (partially) integrated billing for a fee.

Justin

Company size: 11-50 employees

Industry: Hospital & Health Care

Time used: Less than 2 years

Review Source 

This review was submitted organically. No incentive was offered

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

January 2023

Kareo is a waste!

The support was a nightmare. It took hours to get through to someone. And they promised so many updates and changes to the system without following through. Definitely wish I would have tried a different EMR for my practice.

Pros

Kareo seems pretty basic. Lots of errors to deal with in charting, appointments, billing. Would never try it again.

Cons

Kareo billing was a nightmare. It seemed like 90% of the patients I billed were incorrect. Always having to adjust bills, and circle back with patients. Such a waste of time. The photos never ended up in the correct patient chart, or they were erroneous.

Bailey

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2020

User friendly

Pros

Very easy transition to this software. User friendly.

Cons

Would like to customize super bill more Need capability to have multiple participants in telemed visits And to resend link as needed.

Reasons for choosing Kareo Clinical

Liked the interface better

Reasons for switching to Kareo Clinical

When they started charging for PF I wanted to see what else was out there and Kareo was better product.

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