About LiveHealth

LiveHealth is a cloud-based HIPAA compliant medical software designed for individual or multi-center pathology, radiology and diagnostic practices. Features include patient management, inventory management, sample management, instrument integration, authorizations and more.

LiveHealth’s patient management module helps users to manage patient details from a single location that includes registration forms, online payment collection, automated communication via SMS and emails, scheduling and more. The solution also enables users to manage sales bookings and create multiple price lists for different organizations, referrals and insurances.

Additionally, LiveHealth features audit logs, financial analytics, loyalty cards and automated workflows for p...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

30 Reviews of LiveHealth

Average User Ratings

Overall

4.47 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(17)

17

4 stars

(10)

10

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 30 results

December 2020

Emmylou from INTERPATH LABORATORIES AND MEDICAL CLINICS

Verified Reviewer

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2020

general reviews

Pros

Easy to use always has new updates Most of the reports generated are very helpful in analyzing datas

Cons

hope they fully integrate the accounting side of the business - expense reports, etc

Reasons for Choosing LiveHealth

Bang for the buck It has more features than medcurial

July 2020

Prathmesh from Health Express Diagnostics Pvt Ltd

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2020

Experience with LiveHealth

When I came in our organisation, I observed our old software i.e MyLab was a offline software and not a cloud base so, i was getting Tired to take weekly backup from software. I requested to our Director to change software and think for online and cloud base software. I searched many softwares on internet and i got call from your customer portal and i was impressed with your latest features and Customisations i.e Report formats as we need. So I discussed it with our Director and gave demo presentation to them and our whole team. Our Director Was impressed with this features so we started using this LiveHealth software till date and we are happy to have simple and latest featured software. Special thanks for our software manager [SENSITIVE CONTENT HIDDEN] he is the only person that every time available when we called him for any escalations and he gave us solutions at that time. Also thanks, Miss. Past software manager [SENSITIVE CONTENT HIDDEN] from Sales . Thanks, LiveHealth Team...Keep it up and launch the latest features also... From, Prathmesh Dandekar. Health Express Diagnostics Pvt Ltd.

Pros

I like the report formats, Timely Reply on escalations , quick message facilities, Ease of use, Simple to train new employees.

Cons

Nothing just Intrested to watch your next features....

Reasons for Choosing LiveHealth

I observed our old software i.e MyLab was a offline software and not a cloud base so i was getting Tired to take weekly backup from software.

Reasons for Switching to LiveHealth

Irritated with hanging issues and lengthy backup processes.

June 2020

Prareek from Curefit

Company Size: 201-500 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2020

LH Admin User Review

Pros

New gen software in an industry with mostly legacy software. Great responsive team, able to customize multiple aspects. Fairly intuitive and fast workflow

Cons

No issues with features, there are some stability issues, with random often non-replicable bugs being experienced.

Reasons for Switching to LiveHealth

Old system was not as customisable, needed on-site servers instead of being cloud based.

May 2020

Aditya from Aditya Pathology Laboratory

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

May 2020

One of The Best LIS, I have come across

Very good evolving and beneficial for my Lab

Pros

Ease of Use Ease of Access Innovative and Improvising product Highly user friendly Easily approachable Team

Cons

Chat helpline feature. This was USP a while ago, but off late not getting proper response and things are not properly addressed. Need more experienced people here.

Reasons for Choosing LiveHealth

Down to earth, easily approachable, ever listening, improvising [SENSITIVE CONTENT HIDDEN]

Reasons for Switching to LiveHealth

Worst Customer care service

July 2020

Kerron from GreenMed Limited

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2020

Best decision made

Before using live health, we had a custom built system that worked. However without the interfacing option and the ease of retrievable results. After viewing the live health demo compared to another company, we chose live health as it had the options and features which were useful to us. We have achieved a faster turn around of reports and time spent behind data entry. As well as great reviews on how detailed the reports are.

Pros

An efficient in office and mobile Lis program I like the ability to view the status of reports even when away from the office. The report format is well laid out and detailed. The deployment time was also impressive, as we were up and running in a couple days. The user control features, especially monitoring of revenue streams and the timely update of system features. Live Health is an overall fantastic product

Cons

Due to our location, the sms portal and some aspects of the interfacing are still a work in progress, but I trust those minor issues will be solved

Reasons for Choosing LiveHealth

We liked the features and the final report look. This helped set us apart from the other laboratories that used Probeta

Reasons for Switching to LiveHealth

Ease of use