ManagementPlus Software


 

ManagementPlus has over 20 years experience providing ophthalmologists and optometrists the software needed to run their practice.  

The package includes a fully customizable EHR, practice management, ASC forms and inventory, optical sales and inventory, revenue cycle services, practice building and reputation management, business analytics and capital funding.

All of these features are available in one integrated platform, so users can access and analyze their data in one unified space.

Customizable EHR forms are designed to follow existing workflows. The revenue cycle management services feature, for example, handles all billing, from eligibility to collections. The ManagementPlus reporting tool provides users with the ability to report on most fields in the system, while the practice management system provides a choice of two scheduling modules.

Users have the option of choosing either browser agnostic or server-based deployment. This system can be accessed on various models of desktops and mobile devices.

 

ManagementPlus - Dashboard
 
  • ManagementPlus - Dashboard
    Dashboard
  • ManagementPlus - Medical recording
    Medical recording
  • ManagementPlus - Accounting
    Accounting
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Windows 2000

64 Reviews of ManagementPlus

 

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Software Advice Reviews (43)
More Reviews (21)

Showing 1-20 of 43

Kathy from EREA
Specialty: Ophthalmology
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Love this system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great system for ophthalmologist!! Love the Practice management system and all the integrations for EHR, E-prescribing, claims, statements, payments, etc.

Pros

Easy to navigate the systems and everything on the patient are in one place, not 3 places!

Cons

The customer service staff is a little slow at getting back to the client. They need to have more experience in the CS staff. They did have this but changes in their staff have made it rough on complex issues.

Advice to Others

Go to a practice and see this in action to see the benefits of the system.

 
 

Julie from Center For Sight
Specialty: Ophthalmology
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Management Plus Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Have done a lot of customization at our expense to ease use. I realize we have on older platform and newer forms are now available but at an additional cost so we have customized our origional platform to fit our needs. Wish we could speed software up faster.

Pros

Customizable and easy to learn to navigate.

Cons

Wish could speed software up. Still has some glitches. Seems as if everytime we have an update we have a lot of kinks to fix before we can operate program. Optical module needs work.

Advice to Others

Great customer service. Customizing options.

 
 

Nikki from Triangle eye institute
Specialty: Ophthalmology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Lack of concern for new clients

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

We switched to Management plus after seeing their demonstration. However we are 5 months in and still have not been fully set up. We were told we had a trainer assigned but Jennifer was not in contact until just recently. Needless to say there has been a decrease in money due to not being set up, billing issues, lack of any kind of commitment from M+

Pros

We recently received the assistance of a new trainer, who is amazing. Hopefully we are going to be able to resolve issues.

Cons

Once you sign up you get limited help with set up, with the use, and in general. Not worth the switch

Advice to Others

Be leary

 
 

Alexa from The Eye Clinic, Inc
Specialty: Ophthalmology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

EASE OF USE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I feel as a user it is easy to navigate and when training a new employee it helps that it is windows friendly so they can pick it up quickly.

Pros

easy to move around and learn

 
 

Bethany from George Yaplee Medical Center
Specialty: Ophthalmology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Minimal support after contract signed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

1st of all we want with this software due tot capability to integrate directly to what seemed like a quality EHR system. The billing features would only be further enhanced once we could implement EHR down the road, however we purchased this program to use only for billing initially. We were sold on the "lcustomer service calls answered live 98% of the time". The reality was about the exact opposite. We can call numerous times in a day, either going straight to voicemail, or holding for 20 minutes then a voicemail and never recieve a call back & rarely within the same day, so we just keep calling. Further, our issues never seem to be a high priority to them, even when they feel URGENT to us. The week we implemented our contract, we were assigned a trainer, and received emails stating she was out of the office for the next 3 weeks with limited phone and email access. Nice start, huh!? & they had new phone sysytem so we also couldn't get customer service to answer the phone. We called our sales rep, and he was out to. We called and emailed other trainers, similar replies, out for weeks.

Bottom line, M-plus took on to much, to soon and was not & &/ still not prepared, staffed & capable of servicing and training new customers. We have been with them now for going on 10 months with severe program issues due to lack of training and information. We schedule a training and they want to reschedule. They want to do everything on a recorded webinar when we need direct training & specific directions. There are significant shortcomings we are still coming across. Granted they have customers of 16 years who are happy but right now they are not capable of helping new customers. They are not personable & don't make their customers feel like their business really matters. In attending a recent users group meeting, there was nothing of special note to make us feel warm & fuzzy about being a part of their program. After all the problems we have had, even the CEO said "let me know if you need anything" but didn't really respond much when I indicated they completely missed many sales opportunities by not taking care of us from day one! (As it had been our intention to go EHR by year end)

Pros

No up front cost, you pay monthly for the program. You can create about any report, once you learn to think like their program. Billing, EHR & Optical & batch eligibility. You don't pay extra for customer support

Cons

You can't get live customer support as they promise. You do ALL the set up on your own (something other/older customers told me they didn't have to do, but apparently now new customers, or at least we did) The used a excel of patients & insurances & uploaded the bare basics. All the set up of insurances and clearing houses even the specifics of many of the loop and segments have fallen upon us to know & work through... again a very difficult, painful & unncessary process. Even when we are told how/what to enter, it has been inconsistent & had to be changed multiple times & as of this week, a program change now renders it ALL to be reprogrammed yet again... not by them, but now I have to go back to every single insurance & make changes to avoid denials...

Advice to Others

If you are ok with self educating, doing all the set up, don't require much support on a timely basis, and dont want to spend a lot of money getting into a program this can work for you. I do believe once we can operate it, it should be a nice program to run, if only we can get there

 
 

Teresa from Pacific Vision Medical Center
Specialty: Ophthalmology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Management Plus

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been a Management Plus user for 15 years. I would say the largest benefit of this operating system is that they realize the necessity to stay up to date with the features they offer in order to help providers meet Meaningful Use requirements. Customer service is key when it comes to computer operating systems, and Management Plus has great customer service. Although there may be wait times for certain issues, the customer service representatives will keep in contact with you and let you know they are working to resolve issues when they arise.
I would highly recommend Management Plus for anyone looking for a customizable operating system and a conscientious staff to work alongside you when the need arises.

Pros

Excellent customer service. Customizable EHR. Meaningful Use certified

 
 

Michele from Fischer Schemmer Silbiger
Specialty: Ophthalmology
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Great EHR system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Management Plus gives us the tools we need to document and track the medical care we give to our EHR patients. Their software is easy to use yet customizable.

Pros

I love the reporting capabilities

Cons

The superbill template form is complex and hard to update. It would be much easier to use in an excel format.

Advice to Others

I have heard many practices talk about changing from their EHR systems multiple. We purchased Management Plus over 10 years ago and have not regretted it.

 
 

Katie from Feidler Eye Clinic
Specialty: Ophthalmology
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Katie's Review

Ease-of-use

Functionality

Product Quality

Customer Support

I have been very happy and pleased with this software.

 
 

Ann from Feidler Eye Clinic, PC
Specialty: Optometry
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

We like Management Plus!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Management Plus continues to improve software and features for both our practice management and EHR, and expands to accommodate the changes of the government. Great company and great people!

 
 

Shelley from Ophthalmology Associates
Specialty: Ophthalmology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Long time client, but don't feel like one

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been a client of M+ for 14 yrs starting with PM. Added on EHR in 2011 and have recommended it to several practices that have signed on since. Even before the purchase of M+ by Eli Global, we have felt we don't always receive great customer service or support. If we complain loudly enough, we sometimes get partial results. In other words, the client must always ask for improvements, updates in versions, etc. M+ does not reach out to us, ever, to see how we are doing, if we are up to date, if we know about new features, etc. When I asked for an enhancement request to the tome clock over a year ago, I was told that unless a majority of clients asked for the same enhancement, it wouldn't be approved! That's the response to a long time client. Wonder if new clients get better service?

Pros

Ophthalmology specific, assistance with compliance, education at user group meeting yearly if you attend.

Cons

Very difficult to reach tech support by phone. Also, everything costs more money, even added ICD 10 codes required by government.

Advice to Others

Consider the initial cost versus value in comparison to other EHR systems. Also, if you sign on be sure to take advantage of on site training and keep in constant touch for updates.

 
 

Susan from Robert Tucker MD
Specialty: Ophthalmology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We've used this software for a long time. Very easy to use

 
 

Katrina from Heath Billing
Specialty: Ophthalmology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Management Plus ... great decision

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have used this software since 2012. It is very user friendly. You can create and edit your own forms and the support staff is fantastic!

Pros

Customizable forms

Cons

There is nothing that I would consider a con.

Advice to Others

At the very least you should demo this product. You will be pleased.

 
 

Leilani from Desert Vista Eye Specialists
Specialty: Ophthalmology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Dves review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall it has been good however I do think that the updates, new additions to the program should be included in the annual maintenance agreement. We pay an absorbent amount of money annually. Also I am highly disappointed in the experience with Gordon at Practice Builders. He is pushy and very annoying. He absolutely turned me off to this company.

Cons

Anything added to the program I must pay for.

 
 

Thomas from Northeast Ophthalmology
Specialty: Ophthalmology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Management Plus

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Quality and functionality have improved significantly in the last couple of years. Support staff has grown and improved also.

Pros

Ease of use.

Cons

Training of new employees on the system could be more structured for self study and progressive.

Advice to Others

A good value.

 
 

Chad from Southern Eye Center
Specialty: Ophthalmology
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Very Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love M+!! Easy to use and very customizable. Tech support is helpful when needed

 
 

MaryEtta from Mountain View Eyecare
Specialty: Ophthalmology

October 2015

October 2015

Management Plus

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

what I most appreciate about Management Plus is the personal attention you receive.

Likes Least

I don't have anything negative to say. It is awesome that both the practice Management and EHR modules are combined into one package.

Recommendations

The most important aspect of an EHR vendor to us is the ability to customize the software to our office. Management Plus allows for 100% customization.

 
 

Michele from Fischer Schemmer Silbiger
Specialty: Ophthalmology

October 2015

October 2015

User friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Support team is always there to help out and assist when needed. Management Plus is an all round product that covers our needs from billing to PM to EHR

Likes Least

Would like more flexibility with some of the reporting selections

Recommendations

I would recommend Management Plus to anyone who is considering purchasing this product based on it ease of use and the great support that we receive

 
 

Michele from Fischer Schemmer Silbiger
Specialty: Ophthalmology

October 2015

October 2015

User friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Support team is always there to help out and assist when needed. Management Plus is an all round product that covers our needs from billing to PM to EHR

Likes Least

Would like more flexibility with some of the reporting selections

Recommendations

I would recommend Management Plus to anyone who is considering purchasing this product based on it ease of use and the great support that we receive

 
 

Ann from Feidler Eye Clinic, PC
Specialty: Optometry

October 2015

October 2015

Our experience has been very positive.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like that it's not cluttered on the screens--it's very easy to use and is tidy on each page and doesn't look like a jumbled mess. The company has excellent support and customer service. They are prompt in making changes and in assisting us in whatever we need. There is a personal feel and they seem to really know their customers. They are good at what they do and if I were to start over in selecting a software company and EHR company, I would chose Management Plus all over again. We are very pleased.

Likes Least

It's not cheap so price is what I like the least. But we are pleased with the product so have no regrets. I have looked at other companies and think this is the very best one.

Recommendations

This company provides excellent customer service and the software is as user friendly as you will find. They continue to make changes promptly as the need occurs. We are very pleased.

 
 

Pam from Southern Eye Center
Specialty: Ophthalmology

October 2015

October 2015

Management Plus is excellent!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Management Plus is extremely user friendly. Questions are quickly answered.

Likes Least

I like everything about this product and the staff at Management Plus.

Recommendations

Be sure to include various departments from the clinic. Management Plus offers so many uses.

 
 
 
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Showing 1-20 of 21

Kathy from EREA
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been on this system since 2000. Each year the company is working to make the software easier to use and more useful. They strive to meet excellence in their product. Well worth the investment.

Pros

Ease of use and different uses for all the integration pieces.

Cons

Update can sometimes be tricky.

Advice to Others

Well worth the investment for a all in one system for PM and EHR systems.

Review Source: Capterra
 

Katie from Ophthalmology Associates

October 2016

October 2016

Some areas need help

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Tech support needs stronger, better trained people answering the phone. Mike is good, but I miss Tyson, Ashley and Mindy. The Indian gentleman, who I can never understand his name, is never able to help me and always wants me to retell my problem via email. I don't have time to do that.

Nathan, our EHR Specialist, is fantastic. He always works with us and is honest when telling us if something we have won't work with the change we want to make.

Overall, it would be great to have a Tech Support Specialist that we could go to for all our needs. Otherwise, have Lorena and Valerie's extention to reach them when you cannot reach anyone who can help.

Review Source: Capterra
 

Matthew from Pacific Vision Medical Center

October 2016

October 2016

Happy with the product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been clients for 15 years. We are loyal to M+ because they are dedicated to us. Their customer service is top tier

Review Source: Capterra
 

Darica from Rebuck and associates eye care

October 2016

October 2016

I'm a new user

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I am a new user so I really can't say on my experience but I can't wait to be apart of it and it seems to have a lot of great perks to the system

Review Source: Capterra
 

Jen from Rebuck and Associates Eye Care

October 2016

October 2016

Not live yet

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I feel this will make our office more efficient and profitable. We will be able to submit insurance claims more quickly, track inventory better, and follow up with patients better.

Review Source: Capterra
 

Amy from Alabama Eye & Cataract Center PC

October 2016

October 2016

Mgmt plus review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I don't know that I am best to write about the experience. 8 am new to the software and really wish I knew more about its options and features.

Review Source: Capterra
 

Heather from Northeast Ophthalmology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

User conference

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Learned so much at the user conference regarding the features, options, and customization to meet your office/practices specific needs and preferences. So many resources and support available to help make it work for you.

Pros

Flexibility, customization

Cons

Lots to learn, which takes time, but worth the time.

Review Source: Capterra
 

Pam from Southern Eye Center

October 2016

October 2016

Get super efficient with Management+

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customization makes reporting exactly what one needs. With multiple physicians and subspecialities, scheduling template view is great.

Review Source: Capterra
 

Alisha from Southern Eye Center

October 2016

October 2016

Management plus

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's very easy to use. Anytime we send an email about questions, they get answered almost immediately.

Review Source: Capterra
 

Karen from The Center for Sight, PA

October 2015

October 2015

ManagementPlus is awesome

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have tried multiple EHR software programs for our Ophthalmology/Optometry practice. The practice includes an ASC and Optical Shops in addition to the Clinics. We have found ManagementPlus to be the best. It is easy to use and therefore easy to train new employees to work on it. The EHR is customizable so it can fit your practice. The reporting is flexible and allows you to run the proper reports to run the practice and evaluate the performance. The support staff is fabulous and is always willing to give you the time needed.

Review Source: Capterra
 

Beth from Discount Eyewear

October 2015

October 2015

Love this software!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have had this software for about 6 months now. When compared to the last software we used Managament Plus is so much easier to use, set up, and customer is very helpful.

Review Source: Capterra
 

Lizbeth from Tomoka Eye Associates

October 2015

October 2015

Good EHR Software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Our experience with this software has been very good. The support staff has been phenomenal during the implementation and all through meaningful use.

Review Source: Capterra
 

Penni from David L. Schwartz, M.D.

October 2015

October 2015

Our office has been on Management Plus for 4 years and they continually keep up with their software.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Customer service is great & knowledgeable!

Review Source: Capterra
 

darrin from discount eyewear

October 2015

October 2015

Good system

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros- User friendly, easy to view, fairly simplified, not cloud based
Cons-not cloud based
We have been using this system for about 5 months so we still have a lot to learn but so far I am impressed and the support is great.

Review Source: Capterra
 

Glynda from Eye associates of Grapevine 2020 vision

October 2015

October 2015

Easy to Use but still learning.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have only been using system 2 months, but the service and training videos are extremely helpful.

Review Source: Capterra
 

Pam from Jones Eye Care and Surgery, Inc

October 2015

October 2015

User Friendly Software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Management Plus is very user friendly and easy to learn. Our practice has used the PM and EHR Customer Service is awesome and very reachable either by phone or email. They will also follow-up to make sure your questions have been answered.

Review Source: Capterra
 

Michele from Fischer Schemmer Silbiger

October 2015

October 2015

User friendly, great experience

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Good support, system is easy to use, custom reports are easy to develop
Would like to be able to assign reports to run after hours

Review Source: Capterra
 

Jennifer from Southern Eye Center

October 2015

October 2015

Love M+

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The software is really easy to use. I love the custom reports! The EHR is great too. Most of my questions are answered always within 24 hours but usually much sooner. You can reach a real-live support person almost always on the phone!

Review Source: Capterra
 

Katrina from William E Holcomb MD & Associates, PC

August 2015

August 2015

Management Plus - best PM/EHR Product available

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have been using Management Plus since 2012 and have been extremely satisfied with our decision to purchase their complete system.
Pros: User Friendly, budget conscious, complete PM, Optical & EHR integrated software, FANTASTIC customer service (located in the USA) and totally customizable to your practice. You don't have to wait until all customers want to change or add something to the EHR template. You can do it anytime. Not just fixed reports...You can customize your own reports which give you lots of flexibility when owners/doctors request specialized reports. We currently use IRIS Registry and have received all incentives through Meaningful Use Stage 2. Management Plus has integrated successfully and we do not have to report manually on CQMs or PQRS anymore.
Cons: None come to mind

Review Source: Capterra
 

Karen from Pankratz Eye Institute

August 2015

August 2015

Great Ophthalmology Specific Software!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have been using Management Plus for over 15 years and it just keeps getting better. The ability to customize the EHRs has been a great benefit for us. The support is top notch. I would recommend anyone jumping into the EHR pool to take a look at Management Plus.

Review Source: Capterra
 
 
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