It's easy to use for EMR -exam module, billing, and inventory. Integrates well with vsp.

As we move forward with implementing new CMS regulations Maximeyes stays up on all the changes and keep my meaningful use and MIPS submissions almost seamless.

You have to stay connected with them online or by phone while they 'look into' the problem you are having.

They always stay on the cutting edge with upgrades. I find their tech support knowledgeable and very friendly.

The best part of this software is the customer support. They always get back to us very quickly and fix any problem that they may have.

We have used this product since 2005 and and have seen many changes over the years. It was easy to configure it to our office needs.

The simplicity of navigating the features and options is wonderful and even my staff feels that a new user can easily go thru quickly and become acclimated.

The updates that are require to keep the system current sometimes have problems. These take a call to technical support to address the problem.

We realize this happens with all systems and while frustrating on the short term, the team always works to fix them in a reasonable time frame.

It is very encompassing for practices with a great deal of medical patients and they have several third party integrations.

They are an amazing company. I like it that they only make software for eye doctors.

Any new staff can easily learn how to use it. Tech support is available and can help us solve most problems.

The support is amazing and they do a great job walking us through the difficult world of EMR.

I love the customer service. Their medical records are very easy to use and highly customizable.

I really like the ease of filing insurance thru Maximeyes. It is like an all in one product.

Switching to MaximEyes was a great decision for our office.

Been trying for two years. Keep getting run around from customer no- service.

We also love the integrated iPad front desk check in app.

The cloud based feature is also great because as a provider I can access the system from outside the office very easily.

I hate all the pop up windows when opening up MaximEyes. It takes forever to load on our computers.

My biggest problem is my limited understanding of computer/software issues. This makes it difficult for me to explain problems when they are occur.

I love being able to customize my exam screens for different types of examinations. This has saved so much time charting and gives me more face time with the patient.

I don’t have to have computers in every room. The program is easy to use, customizable and when I need help it’s quick.

We are just finishing the contract but we will not renew. This is very difficult to use and it’s very useless for medical spa.

It's easy to use, easy to upload information, easy to find things again. Especially like things like flags, and the ability to easily see things like insurance cards.

Unintuitive, clunky, unreliable. On the bright side, DrChrono has a lot of potential to do a lot of things that it doesn't realize due to poor customer service, bugs, and very poor user experience.

The best SOAP notes I have ever used from Millennium (2 versions), Clinic Sense, MassageBook, Vagaro & Mind Body. Dr. Chrono is a land slide winner.

There is downtime that slows or stops practice up to 15 minutes every 3-12 weeks, which is awful. Support  is not readily available as it used to be.

When we initially became a user we loved the customization of the software.

Seamless integration with my MacBook, iMac and iPhone. Fast, knowledgeable support.

An Absolutely beautiful looking EMR and amazing with apple products. Love the patient check in feature.

That is their way of fooling people and getting their money. Their product is also worthless but they won’t let you try it unless you pay them.

Unable to process credit card payments. Customer service is poor.

User friendly, easy to access, not complicated to navigate through.

Over the last seven years, I've seen a progressive improvement to an already excellent software platform and have considered myself lucky for starting with DrChrono from the beginning.

Occasional outages, worsening performance in the live claims feed for billing, and schedule performance issues recently.

Comprehensive integrated system, allows for efficient patient care. Software support is generally good and responsive.

Once my subscription expired they locked me out of the entire system. There was no way to look up any record that I had written.

Well initially the sales team was responsive, quick, helpful. They quickly got us in for a demo.

Excellent help desk when needed which is rare. Excellent electronic prescription iPad integration with the electronic record.

Each page provides a great deal of information. It's worth investing the time to learn how to make the most of the software.

Everything is an add on with extra expense. Customer service is beyond terrible.

I purchased this software for my primary care practice, the features seemed to fit very well.

Great customizable platform/TERRIBLE customer service and help.

My experience is pretty bad with the 'team' at Dr. Chrono. There is no way to actually get in contact with a 'help desk' or to get assistance with issues when the program fails.

Outstanding value for the money. This platform will be foundational as we grow this business.

US Dollar

MaximEyes, developed by First Insight Corporation, is a comprehensive unified electronic health record (EHR) and practice management solution designed exclusively for eye care practices.

The latest version, MaximEyes.com, is written in HTML5 with a clean, modern, and intuitive user interface. It runs in your web browser on any computer OS. It is configured for the cloud but it can also be deployed via a local server for offices with poor Internet.

Exam templates can be customized to fit various workflows and types of visits. MaximEyes EHR includes a modifiable rules engine that will suggest or automatically post-diagnostic codes, procedure codes, and outbound documents. Exam findings automatically trigger the codes to speed up the final part of the exam documentation.

First Insight also offers complete optometry and ophthalmology medical billing services and an ophthalmic image management solution that works with any EHR.

LongDescription

Patient Records Management

Meaningful Use Certified

Charting

E-Prescribing

Coding Assistance

Compliance Tracking

Claims Management

Appointment Management

Appointment Scheduling

Practice Management

EMR/EHR

Medication Management

For Ophthalmologists

Document Templates

Electronic Payments

For Optometrists

Customizable Reports

Document Storage

HIPAA Compliant

SMS Messaging

Referral Tracking

Task Scheduling

Electronic Signature

Communication Management

Registration Management

Patient Database

Calendar Management

ONC-ATCB Certified

Template Management

Recall Tracking

Scheduling

Data Import/Export

Multi-Location

Self Service Portal

Email Marketing

Inventory Tracking

Real Time Data

Claims Scrubbing

Historical Reporting

Client Portal

Forms Management

Email Reminders

Insurance Management

Revenue Management

Alerts/Notifications

Reporting & Statistics

Documentation Management

Reminders

Decision Support

Medical Billing

Customizable Templates

Billing & Invoicing

Customizable Branding

Facility Scheduling

SOAP notes

Customizable Forms

Records Management

Secure Data Storage

Patient Portal

Third-Party Integrations

Task Management

Live Chat

Document Management

Inventory Management

Insurance Eligibility Verification

Diagnostic Imaging

Mac OS

Web browser (OS agnostic)

Windows 10

Contact First Insight for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

MaximEyes

In Person

Live Online

Webinars

Documentation

Videos

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks and a patient portal. The DrChrono Partner Marketplace also offers a multitude of app integrations to round out your EHR and practice management software, and our award winning medical FHIR API gives healthcare app developers the opportunity to build additional solutions.

DrChrono's EHR (electronic health record) functionality offers fully customizable form templates or prebuilt forms to help users track patient information. Medical professionals can also add documentation or patient notes to a medical record in order to add context to a specific patient encounter. Any prescription, including EPCS (Electronic Prescribing Controlled Substances), can be sent electronically on iPhone, iPad, or the Internet with our eRx functionality. Lab orders can be submitted electronically to over 40,000 labs around the United States, and results can then be directly uploaded into the patient’s chart. Vital Flowsheets give providers the ability to create baseline health data and monitor each patient’s health measurements over time.

Providers can use the Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system. For medical practices looking to outsource their medical billing, DrChrono offers an RCM (revenue cycle management) service powered by our team of billing experts that can improve clean claims rates and get claims paid faster. Providers can also take advantage of DrChrono’s integrated telehealth software that allows users to conduct appointments from anywhere with no additional downloads. You can even chart from your iPad without closing out of the appointment.

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