Mend

Office Practicum

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Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.26 / 5 (132)

4.22 / 5 (263)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

July 16, 2020

January 13, 2020

Pros/Cons

  • Pros

  • The thing I love most about this product is how easy it is for clients to use to connect with me for sessions. It runs really well.

  • I like the ability to use the service with both the website and the mobile app. Customer service has a chat feature which is very helpful and timely.

  • Cons

  • There are still a few issues we are working out, but customer service is always quick to resolve them when they come up.

  • Not sure of any for now. But if all needed buttons will show for easy accessibility it will be awesome

  • Pros

  • I like the setup of the program. It is very easy to use.

  • The vendor is very helpful and quick to respond with solutions to most issues our office has. The product itself is easy to use and has so many useful tools (like PCMH reports).

  • Cons

  • The scan review feature needs tweaking - it takes a few clicks to go through scans. But even that is better than the paper system that we used prior.

  • The PM side is weaker than the EMR side, but it has improved and continues to improve. I would like to incorporate color and underline in what prints out (it can already do bold).

Pricing

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

6 Recommendations

5 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Product Demo & Screenshots

Product Demo