I have had a good experience with MEND and would recommend to anyone.

I like the ease of use on my end and for the patient. The quick fill documents are great and the link for the call is very user friendly.

It's comforting to have this connection to your health care team.

It does not work well if the app is interrupted by an incoming call, you will have to log in and out. The voice function normally drops after being interrupted.

Mend tech team wonderful at making changes as we request them and finding solutions for alternate workflows. Great implementation process.

I feel it has been fairly intuitive with great icon for clarity and navigation. Mend IT support has been quite helpful as well during a virtual call with a patient.

Consistent bugs when trying to schedule someone or issues with the service sending the client the wrong code or wrong date for apt.

Connections are often poor, frequently cuts out, sometimes have an echo.

It is easy to use after practicing for a while. Technical help is always available and very helpful.

Great easy to use telehealth platform that is snappy and quick. Lots of features for professionals to help with patients and connecting.

There is too much valuable clinic time wasted in trying to troubleshoot Mend's technical problems.

Great product but not scalable without integration.

Ease of use and navigation to help make virtual patient visits simple and easier to integrate into daily schedule.

The ease of scheduling and the navigation it very user friendly.

My overall experience was satisfactory with guaranteed ease of a work day regarding this matter. ALL IN ALL its a VERY GOOD software.

Mend is very easy to use and it has an amazing customer service.

Because I save so much time with Mend, I have more time to call my patients, see more patients, and process them faster. At the end of the day, medicine is a business, so time is money.

I have an app on my phone so I can connect to my health care provider anytime I need to. I can also use the app to talk to my therapist, which has made a huge impact on my mental health too.

I like what Mend is set up to accomplish and the functions it's set out to perform. Interesting features and ease of use.

I like that it has a secure login and it is fairly easy to access on your phone.

User friendly, revenue growth and better results because of reduced absences to consultations.

Love it! easy to use and has great useful features that make my job easier.

Overall, I have had a very positive experience with this app. It's easy to use and great to have so I highly recommend it to anyone.

Mend is easy to use and has great features to troubleshoot connection issues for therapists providing teletherapy sessions.

I guess the only weakness would be that you can't follow the patient into their home and their life.

It has been a great solution during this COVID-19 pandemic to allow providers to continue serving the community and taking care of people who are in need.

The best thing with this system is the ease of logging in for the patients.

I don't think theirs anything bad I can say about this product.

It's been Very well once we get the bugs worked out. If you work with it everyday its pretty easily and fun.

It also allows for easy billing. It allows clients/therapist to connect via cell phone, tablets, lap/desktops.

Now I can actually do more of what matters; help my patients... and help the business. The Mend customer service team is amazing.

It has been a good experience. The team is open to engaging in discussion, and working for best solutions.

I enjoy using the mend application and find it very user friendly and have had a positive experience with my therapist.

Mend is fairly easy to navigate and the their help support is really responsive.

As well during this interaction it is very hard to tell what is a block or what is an actual appt.

My providers are very frustrated and I am quite frankly tired of hearing about it. Please, I beg you look into upgrading your servers, software, or whatever you think would fix this issue.

We have encountered too many problems to list.

Lack of integration with the labs; almost everybody else has them. If you copy and paste from Word, the format it creates is awful, making the documents difficult to read and follow.

Clinical templates make it very easy for me to document. Billing is tightly integrated.

I really appreciate how Valant is fine tuned to exactly the items that need to be included in my notes for seeing patients as a therapist.

I feel with the customer service that I have received thus far, I have no doubt that your team will be able to make more necessary adjustments in the future that will further help the ease of use.

There is a teaching period to help you learn the platform. I love scheduler, my notes, the integrates screeners, billing and creation of EDI, there are so many aspects to explore.

It is easy to use after training. Support is always here to help.

I am very excited about the prospect of using the patient portal. I was unaware that this came as a part of my current subscription.

I appreciate the Knowledge Base feature for information and Contact Support feature for prompt assistance. The Report tool has become a favorite for providing clear data to the providers/owners.

It has been incredibly frustrating and difficult. We have not opened our doors yet and are being sent invoices for service that were not even using.

Getting started was frustrating. Once you sign the contract, the customer service team stop replying to emails.

I have used the most expensive to the free versions of other software companies, both in private practice and in hospital. I find Valant the finest product I have used.

It is comprehensive and makes billing quick and easy. It is customizable to individual needs in many ways.

Poor customer service, promises to update - eg the FireFox platform was current when Reagan was still president - unfulfilled, and the general visual formatting and intuitive use is underwhelming.

This situation is both unfortunate and unnecessary. It is frankly not the cost of the EHR that will cause me to move on, but the lack of concern for my needs or the needs of the patients I treat.

However, Valant has been effective at integrating the billing/reporting features with the every day work flow creating increased ease of use.

Valant is a clinically comprehensive and sound software that is intuitive to practitioners and user-friendly.

I am EXTREMELY IMPRESSED with customer service at valant.

I like the record appointment feature. The billing tab is SO HELPFUL.

Problem is it rejects nearly every claim, which causes backups. My providers complain about how complicated notes were, I have lost sever providers because of it.

Efficiency is a big deal for me and Valant helps me improve efficiency every day. I'm very appreciative of the quality of Valant support.

US Dollar

Launch your Behavioral Health Telemedicine program today.

Mend is the #1 cloud-based CCBHC / CMHC communication solution that enables patients and providers to connect and share files, messages, assessments, photos and data.

Users and providers can use video conferencing and live chat tools on desktop or mobile devices. The solution makes use of HIPAA-compliant messaging, video conferencing, and file sharing. Users can share information with patients or within the organization using a drag-and-drop interface to upload files and invite patients to chat using email links.

Mend can also be used to collect health information from patients like consent forms, medical histories, scanned images of identification, case management documentation, and more. The solution can be integrated with other software and services including electronic medical record platforms, practice management solutions, pharmacy management software, lab information providers, insurance providers and more.



LongDescription

Patient Records Management

Messaging

Surveys & Feedback

Patient Engagement

Admissions Management

Payment Processing

Two-Way Audio & Video

Practice Management

Online Forms

Patient Questionnaires

Rescheduling

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

SMS Messaging

Lab Results

Charting

Secure Messaging

Waiting Time Tracking

Electronic Signature

Client Database

Group Scheduling

Confirmation/Reminders

On Call Scheduling

Virtual Waiting Room

SMS Reminders

Patient Intake

Customer Database

Recurring Appointments

Call Reminders

No-Show Tracking

EHR-Agnostic

Care Plan Management

Calendar Management

Patient Flow Management

Multi-Physician

Scheduling

Payment Reminders

Care Summaries

Assessment Management

Multi-Location

One-to-One Messaging

Self Service Portal

Online Scheduling

Mobile Access

Online Payments

Bill Payment

Historical Reporting

Event Scheduling

Patient Education

Email Reminders

Website Integration

File Sharing

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Automated Scheduling

Virtual Meetings

Chat/Messaging

Calendar Sync

Remote Treatment Planning

Billing & Invoicing

Event Calendar

Multi-Language

Real Time Reporting

Customizable Branding

Prescription Renewal

Facility Scheduling

Reporting/Analytics

Video Consultations

Intake Management

Customizable Forms

Health Record Access

Appointment Management

Video Conferencing

Drag & Drop

Patient Scheduling

Patient Portal

Third-Party Integrations

Appointment Scheduling

Multi-Provider Practice

Task Management

Live Chat

Document Management

For Medical Purposes

Multiple Appointment Types

Treatment Planning

Initial Assessments

Contact Database

For Healthcare

Physician Scheduling

Physician Management

Medical Billing

Therapy Notes

EMR/EHR

For Mental/Behavioral Health

Onsite Registration

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Not Applicable

Launch MendFree or request a custom demo for MendEnterprise.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

Mend

In Person

Live Online

Webinars

Documentation

Videos

Valant’s Behavioral Health EHR and Practice Management Software includes all the tools you need to provide exceptional individual and group care while running a successful private practice.

Unlike other non-specialized EMR software, Valant is built exclusively for behavioral health. It is designed to increase the administrative and clinical efficiency of your practice and includes built-in outcome measures, billing, reporting, telehealth, clinical documentation, and patient engagement and communication tools – all tailored to the unique needs of mental health.

Access the only integrated tool that streamlines your prospective patient process. Receive requests for services directly in your EHR, manage new patient inquiries, and get an automatic data-driven analysis of your best patient-provider matches.

With Valant, you can schedule assessments to automatically send to patients with upcoming appointments. Valant's integrated patient portal called MYIO is built to automate your patient onboarding process and give your patients the user-friendly experience they expect. Patients complete assessments in their MYIO patient portal account, and their scores automatically pull into your clinical note.

Document Templates

Employee Management

Electronic Payments

Customizable Reports

Document Storage

Progress Tracking

Digital Signature

Task Scheduling

Credit Card Processing

Valant offers pricing plans for therapy and psychiatry practices as well as billing agencies. Book a demo for quote details and get started with no implementation fees.

Mend vs Valant EHR Suite

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons