Nextech EHR & PM vs Patient Communicator

RATING:

4.0

(206)

Nextech EHR & PM has 206 reviews and a rating of 4.04 / 5 stars vs Patient Communicator which has 32 reviews and a rating of 4.78 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (206)
4.8 (32)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 28, 2024
August 6, 2020
Pros/Cons
  • Pros

  • Great practice management and EMR. Ability to integrate with other systems.
  • Nextech support has been great and very responsive. I love the integrations with other services, Nextpatient-for example.
  • Cons

  • Very expensive you are charged for everything. EMR system can be confusing especially if you are not traditional medicine.
  • Its difficult to use on small handheld tablets and is too expensive for a small practice that does not have MDs in the group.
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  • Pros

  • I love the ability to text patients, and have it documented what we tell them. It has dramatically decrease our no-show rate.
  • The daily use is simple and integrates well with EHR.
  • Cons

  • And Identify our office on calls patients don't like that it comes from a number with no name.
  • The navigation is not real intuitive and the texting functionality seems limited as we are not able to attach photos.
Read all user reviews
Pricing Range
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$
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$
$
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Product Demo
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66 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos