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Nextech EHR & PM vs Therabill

Nextech EHR & PM vs Therabill

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Overall Rating
4.0 (207)
4.2 (81)
Ease-of-Use
4.1 / 5
4 / 5
Value for Money
3.7 / 5
3.2 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.1 / 5
3.7 / 5
Last Review Written
March 23, 2024
April 11, 2024
Pros/Cons
  • Pros

  • The staff at Nextech helped me get through ALL the Meaningful Use stages and I am very grateful to the staff at Nextech for all their great support.
  • Nextech is the best software i would recommend for any practice to Grow in the industry and to keep their patients happy.
  • NexTech EMR and PM are both very easy to use. The best part is the Help button at the top of the screen that brings you right into the practice manual if you need help with anything.
  • Cons

  • We have 22 stations and had to pay licensing fees of $1200 for each station. We are being charged $15,000 annually for maintenance and upgrades whether we need them or not.
  • Very expensive you are charged for everything. EMR system can be confusing especially if you are not traditional medicine.
  • In the meantime, we loose a lot of Doctors'time because of no shows. We started with the basic settings and planed to buy several other modules.
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  • Pros

  • I have been a user of this tool for over 2 years, all has been very good, lots of features, lots of good templates, and pretty easy to set up and use.
  • One more benefit to using Therabill is the amount of time our clinicians and front office staff are saving with the seamless functionality of the program. Thanks for a great product.
  • For private practices and small counseling offices, this product is a perfect fit. It is affordable, and customer service is so good that they are willing to talk you through any problem.
  • Cons

  • Then WebPT exposed some of our data to a clinic in another state, and refused to take responsibility - we narrowly avoided huge problems which were caused by their security error.
  • I have also used other online billing services that were often flawed and had terrible customer support.
  • It has been an awful and time consuming experience.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos