About OD Link

OD Link is a practice management and EMR/EHR software for optometry practices. This is a comprehensive solution that helps manage patient records, exams, appointments, inventory, billing/insurance information, plus more. Additionally, OD Link has a built-in feature that allows practices to communicate with patients via text and email.

OD Link also offers automated patient entrance forms. This solution communicates with electronic insurance claim processing centers and can accept data input from electronic optometry equipment. A mobile application for iOS devices is available. 

Pricing is on a monthly subscription basis and includes a one-time setup fee. Support is offered via phone or email. 

 


Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

15 Reviews of OD Link

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(10)

10

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

May 2020

Dawn from Visibly Better Eye Care

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Excellent Functionality , Customization ,and Support

We have solved a lot of problems by introducing and improving the web-scheduling features and esp now with updating our on-line registration portal. These features have taken some work-load off my staff and increased efficiency in my offices.

Pros

The ease of use and everything on one page. I love that its very easy to customize to work specifically with my offices and my needs. I have been using for almost 10 years and we have changed / added many things along the way, such as web scheduling capabilities and texting software. Right now we are making more changes to adapt with the current Covid-19 situation.

Cons

I haven't found any cons. Any time there has been a problem or glitch ( as there is with any software system) [SENSITIVE CONTENT HIDDEN] and his team have been able to rectify the problems in a timely matter.

Reasons for Choosing OD Link

At the time our internet couldn't support the Cloud based Revolution and Crystal was more cost prohibitive. We have now improved our internet situation and have moved from server based to Cloud with ODLink.

October 2020

Martha from Dr. Martha Maietta OD

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

ODLink has been a game changer for my practice!

I have been using ODLink for over 10 years and what I like the BEST is that whenever I call customer support I get a live person, and usually the same person... who... at one point worked in the Optometric Practice of the developer, so she too has worked in Optometry! But no matter who answers they all fix the problem while you're on the phone with them. It's amazing! I can't say enough about this software...it's great!

Pros

What I like most about ODLink is that it was created by an Optometrist. I had Officemate for many years and never found it intuitive, to the way we practice. I also like that it is an EMR and an Optometric Accounting software in one. I use it for managing product, such as frames, and I use it to do my month ends with much more detailed office management information than with any other product. It has made me a better business owner for sure.

Cons

Very little, but I do wish I had a better knowledge of Filemaker Pro.

Reasons for Choosing OD Link

Cost for sure, and the other ones were not as customizable

May 2020

Skyler from American Fork Vision Center

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Customer service is great.

Pros

Customer service is fantastic. They always try to fix the problem quickly and efficiently. The search function is amazing. I love being able to search through thousands of records instantly.

Cons

There are some functions where you have to go through multiple windows just to open. The frame inventory for example. You have to get to a transaction screen in order to open. It feels like they could be streamlined more.

May 2020

Rich from Family Vision Care

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Our experience with OD Link since 2013

We have really appreciated the comprehensive nature of the software and the exceptional customer support.

Pros

This software is intuitive to completing a comprehensive visual examination as well as a brief medical or contact lens follow-up. The examination is, for the most part, captured in one screen with the ability to see changes from other examinations at a single glance. We searched for a program that did not require us to click from screen to screen to screen to enter the examination information. The support staff at OD Link have helped us customize our software to a program that comfortably fits our practice style. OD Link was able to customize our method of patient recall that we had used with our former system for many years. None of the other software vendors we looked at were able to do this.

Cons

Add-on practice management software companies have not included OD Link to interface with. That being said, OD Link has the ability to easily pull necessary statistics for practice management.

Reasons for Choosing OD Link

OD Link allowed us to continue our patient recall in the manor we felt was most effective. Also, the comprehensive amount of examination data in a single screen was an advantage with OD Link.

May 2020

THAO from KINDERSPECS-GOOD EYES OPTOMETRY

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

ODLink

Much faster data recording because the preset templates can produce the same basic information on all exams such as Return to Clinic in 1-yr for evaluation... I can modify the existing or new data to match the current exam findings. I don't need to spend hours looking for missing paper charts or going through many pages of data from previous years for comparison purposes. I can transfer the final prescription from my automated phoroptor and lensometer to ODLink in 1 second. I can also submit electronic billings or send prescription to patients via email directly from ODLink. The frame inventory is a great feature which helps staff manage the frame board and print reports of not only the amount of frames from each vendor but also the types of frames currently in office. I have been using ODLink for 13 years, and I still love it more than any other software which I have used when working in different offices.

Pros

Easy 1 page data entry for each of patient's contact and insurance information, exam, and transaction. Most fields can also be customized to my office's preferences which make the work flow much more efficient. Great start-up price and superior customer support. Can access to data from home or anywhere with an internet connection.

Cons

Unable to redo if information is deleted by accident.

Reasons for Choosing OD Link

User friendly. Cost of software and maintenance. Customizable. Simple design.