Power Diary
About Power Diary
Power Diary Pricing
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Starting price:
$21.67 per month
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Most Helpful Reviews for Power Diary
1 - 5 of 173 Reviews
Jordan J.
Verified reviewer
Health, Wellness and Fitness, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Personal Trainer(s) Appointment Portal
All personal trainers appointments in one place. Payment processing makes it easy for clients to pay for their personal training sessions. Clients profile details are located in this app. Makes it easy for personal trainers to refer to specific client.
PROSI keep track of multiple personal trainers in one portal. Clients book online. Clients can process their personal training payments online. Power Diary shows every personal trainers available time slots.
CONSNeed note security. One personal trainer should not be able to see another personal trainers client notes.
Vendor Response
Thanks for the great review Jordan! With the Notes access - if you go to Setup > Users and untick "Access all Client Session Notes" for your users then they won't be able to access other PT's client notes. - Damien
Replied December 2019
Simone
Mental Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2019
Review
Overall Power Diary is meeting the needs of our business however we have had to make a large number of changes to our processes and way of working with our clients to accommodate Power Diary. There are a number of functionalities that we would like to see.
PROS- Visually appealing - Ability to produce multiple reports - Simple and easy to use calendar and client set up - Client online booking portal - Medicare processing - Data consistancy
CONS- Limited functions available on the calendar - cannot view single day of the week for multiple weeks - Unable to limit who access notes and profile information - anyone with can access client notes and view client profiles regardless if the client is allocated to them or not - Unable to create an overall number of sessions used in a session pack per year - this is still tracked manually
Reason for choosing Power Diary
Adds email relay Adds SMS mgmt. – forward SMS to business vs clinician email Adds Client classficiation Adds list of insurers Adds referrer types Limits clients to one clinician Uses gap between appt as well as slots – adds holiday capability Similar appointment type filtering by clinicians Holds price pointing People can be clients AND / or referrers / contacts or 3rd parties – 1 number rules them all Adds disclosure level Adds deidentify invoices Session notes can be locked for editing Nice templating including checklist and sections Nice comms history Comms templates allow HTML buttons like rebooking as a guess New appointments blocked Appointment warning in diary Similar merge function Client search by classification (ED) by clinician, referrer Strong Wait list by day and block of day with multiple clinicians etc Same suppress names in diary privacy Nice recurring -> pending -> confirmed etc – proper appointment log Nice message centre Bulk update of client
Reasons for switching to Power Diary
Using multiple programs was becoming an issue, one for storing client data, another for calendar use and another for accounting. The customised database was becoming glitchy and too small for our expanding business. Wanting to become paperless Wanting to move away from using an onsite server
Pip
Hospital & Health Care, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
PD value for money
I love PD and intend on using this as my CMS for now and into the future!
PROSPower Diary has made my life so much simpler as a sole practioner. With its inbuilt features to make creation of forms and invoicing to its great scheduling and claims tracking systems this software is absolutely value for money. PD also have a great range of helpful staff and webinars who assisted me on setting up my practice management from the start.
CONSNo issues with this software. I can’t complain!
Reasons for switching to Power Diary
PD has better features particularly with the forms component and I also liked stronger privacy and protection with PD
Jeff
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed August 2023
Works ok - until it doesn't work - usually after an "improvement"
Assessed as the "best of a bad lot" when researching for purchase. Nothing has improved to alter that assessment. (Maybe its time to have another look). Certainly have resisted further Power Diary integrations, and using wider functionality - reliance on an organisation that doesn't care for quality is scary enough even with the limited functionality.
PROSEasy to use for a lot of things - eg keeps the client that has been most recently used in one admin function at the top of the drop down for the next (different) function
CONSBugs introduced with "improvements", that can impact the reputation of the Practice as they are visible to patients/clients (eg in communication templates). Clearly no regression testing, or if so, it is slipshod.Customer support - we have tired of being told stuff was fixed when it is clearly not. Nowadays we don't waste our time raising issues for most thingsThe reporting options are weakDoesn't manage "Couples" as a client well - but no competitors do eaither
Reason for choosing Power Diary
Best of a bad lot at the time
Alex
Individual & Family Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Simple to use with excellent useful features
Setup and management of the day-to-day processes are simple to manage.
CONSI wish I had more features to play with. Is it possible to use a WhatsApp interface in addition to a text messaging interface.
Reason for choosing Power Diary
Price and ease of use with lots of required features for the general Health and Medical professions
Reasons for switching to Power Diary
1. Limitation of that product significantly where a client reported not receiving notice. Required an enquiry to the service to verify it.2. No reporting mechanisms for referrers and contacts for the client.
