---
title: "Zanda Health Software Reviews, Demo & Pricing - 2026"
description: "Review of Zanda Health Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/medical/power-diary-profile/"
page_type: "product"
language: "en"
---

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Zanda Health

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Overview

[Reviews](https://www.softwareadvice.com/medical/power-diary-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/power-diary-profile/alternatives/)

# Zanda Health Review

From $19-$49/month Free trial 3 plans

Wondering if Zanda Health is right for your practice?

Our Medical Practice Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Zanda Health

4.6

[(217)](https://www.softwareadvice.com/medical/power-diary-profile/reviews/)

FrontRunner 2026

Pricing

Starting at $19.00 flat rate per month

### About Zanda Health

Zanda is a practice management system for allied health practices, offering tools that streamline practice management. Features include calendar management, automated appointment reminders (via SMS or email), configurable treatment and session note templates, online forms, a client database, invoicing, waiting list, online booking, 2-way SMS chat, telehealth, a built-in practice operations manual, practice notifications and team communication hub, detailed reports, a practice dashboard and more.

Zanda is used by allied healthcare professionals including psychologists, physical therapists, speech therapists, podiatrists, massage therapists, naturopaths, osteopaths, chiropractors, counselors and other health practices. From solo practitioners to large multi-location clinics, Zanda is designed for practices of all sizes.

Zanda integrates with leading platforms such as Stripe, Zoom Telehealth, Mailchimp, Xero, Physitrack, Outlook Mail, Outlook Calendar, GoFax, Google Calendar, Medicare/DVA (AU), and Tyro (AU). Zanda extends support via email, support chat, or scheduled phone and video calls.

Wondering if Zanda Health is right for your practice?

Our Medical Practice Management Software selection experts can help you in 15 minutes or less.

## Zanda Health User Interface

## Popular Zanda Health Alternatives

Main Product

Zanda Health

4.6

[(217)](https://www.softwareadvice.com/medical/power-diary-profile/reviews/)

Ratings Breakdown

-   4.48Ease of use
-   4.39Value for money
-   4.57Customer support
-   4.40Functionality

Pricing

Starting at $19.00 per month

Get Price

Alternative Product

[Goldie](https://www.softwareadvice.com/salon/goldie-profile/)

4.8

[(1173)](https://www.softwareadvice.com/salon/goldie-profile/reviews/)

Ratings Breakdown

-   4.81Ease of use
-   4.65Value for money
-   4.75Customer support
-   4.62Functionality

Pricing

Starting at $19.99 per month

Get Price

Alternative Product

[TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/)

4.7

[(972)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.59Value for money
-   4.74Customer support
-   4.48Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[TheraNest](https://www.softwareadvice.com/medical/theranest-profile/)

4.4

[(1056)](https://www.softwareadvice.com/medical/theranest-profile/reviews/)

Ratings Breakdown

-   4.30Ease of use
-   4.24Value for money
-   4.38Customer support
-   4.12Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/)

4.7

[(3684)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.64Value for money
-   4.63Customer support
-   4.55Functionality

Pricing

Starting at $23.99 per month

Get Price

Alternative Product

[Doctoralia for Specialists](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/)

4.7

[(416)](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.17Value for money
-   4.45Customer support
-   4.57Functionality

Pricing

Starting at €69.00 per month

Get Price

## Zanda Health Pricing and Plans

Zanda Health has three plans. Health Practice Starter Plan is $19.00/mo billed monthly. Health Practice Growth Plan is $49.00/mo billed monthly. Group Practice Growth Plan is custom-priced.

Free trial

Health Practice Starter Plan

$19.00

flat rate, per month

Up to 1000 appointments.

Health Practice Starter Plan plan includes:

-   1 User
-   Unlimited Clients
-   Unlimited Telehealth Lite
-   100GB File Storage
-   Automatic Appointment Reminders
-   Paperless Intake Forms
-   Ready-to-use Progress Notes
-   Integrated Billing
-   Client Booking Portal

Health Practice Growth Plan

$49.00

flat rate, per month

Unlimited appointments.

Health Practice Growth Plan plan includes:

-   Unlimited File Storage
-   Practitioner Scheduling
-   Advanced Waitlist
-   Customizable Note Templates
-   Practice Operations Manual
-   Multiple Locations
-   Room and Resource Management
-   Unlimited Users

Group Practice Growth Plan

Custom Quote Available

Unlimited appointments.

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Zanda Health pricing compare to alternatives?

Zanda Health's starting price is $19.00/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Zanda Health4.6[(217)](https://www.softwareadvice.com/medical/power-diary-profile/reviews/) | $19.00 /mo | Available | Not available | 4.4 |
| [Goldie](https://www.softwareadvice.com/salon/goldie-profile/)4.8[(1,173)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) | $19.99 /mo | Not available | Available | 4.6 |
| [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/)4.7[(972)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) | $69.00 /user/mo | Available | Available | 4.6 |
| [TheraNest](https://www.softwareadvice.com/medical/theranest-profile/)4.4[(1,056)](https://www.softwareadvice.com/medical/theranest-profile/reviews/) | $29.00 /user/mo | Available | Not available | 4.2 |
| [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/)4.7[(3,684)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) | $23.99 /mo | Available | Not available | 4.6 |

Zanda Health4.6[(217)](https://www.softwareadvice.com/medical/power-diary-profile/reviews/)

* * *

Starting price

$19.00 /mo

Free trial

Available

Free version

Not available

Value For Money

4.4

-   [Goldie](https://www.softwareadvice.com/salon/goldie-profile/)4.8[(1,173)](https://www.softwareadvice.com/salon/goldie-profile/reviews/)
    
    * * *
    
    Starting price
    
    $19.99 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Available
    
    Value For Money
    
    4.6
    
-   [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/)4.7[(972)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/)
    
    * * *
    
    Starting price
    
    $69.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.6
    
-   [TheraNest](https://www.softwareadvice.com/medical/theranest-profile/)4.4[(1,056)](https://www.softwareadvice.com/medical/theranest-profile/reviews/)
    
    * * *
    
    Starting price
    
    $29.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.2
    
-   [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/)4.7[(3,684)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/)
    
    * * *
    
    Starting price
    
    $23.99 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.6
    

## Zanda Health Features

-   Popular features found in Medical Practice Management
    
    Appointment Management
    
    Charting
    
    Claims Management
    
    EMR/EHR
    
    E-Prescribing
    
    HIPAA Compliant
    
    Medical Billing
    
    Patient Intake
    
    Patient Portal
    
    Patient Scheduling
    
    Physician Scheduling
    
-   More features of Zanda Health
    
    Access Controls/Permissions
    
    Accounting Integration
    
    Accounts Payable
    
    Accounts Receivable
    
    Activity Dashboard
    
    Activity Tracking
    
    Administrative Processes
    
    AI Copilot
    
    AI Text Summarization
    
    Alerts/Notifications
    
    API
    
    Appointment Scheduler
    
    Appointment Scheduling
    
    Approval Process Control
    
    Assessment Management
    
    Audience Targeting
    
    Audit Management
    
    Automated Quoting
    
    Automated Scheduling
    
    Availability Indicator
    
    Availability Management
    
    Back Office Processes
    
    Bed Management
    
    Before & After Pictures
    
    Billing & Invoicing
    
    Bill Payment
    
    Broadcast Messaging
    
    Budgeting/Forecasting
    
    Calendar Management
    
    Calendar Sync
    
    Campaign Management
    
    Cancellation Management
    
    Care Plan Management
    
    Care Summaries
    
    Cash Management
    
    CDI Training - Clinical Documentation
    
    Charting And Documentation
    
    Chat/Messaging
    
    Check-in/Check-out
    
    Claims Scrubbing
    
    Client Communications
    
    Client Database
    
    Client Management
    
    Client Portal
    
    Clinical Communication - Clinical Documentation
    
    Clinical Data Exchange - Clinical Documentation
    
    Clinical Notes
    
    Clinic Interoperability
    
    Coding Assistance
    
    Commenting/Notes
    
    Communication Management
    
    Compliance
    
    Compliance Management
    
    Compliance Tracking
    
    Confirmations/Reminders
    
    Consent Forms
    
    Contact Database
    
    Contact Management
    
    Credit Card Processing
    
    CRM
    
    Customer Database
    
    Customer Mobile App
    
    Customer Surveys
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Data Integration
    
    Data Security
    
    Digital Intake Forms
    
    Digitization - Clinical Documentation
    
    Discount Management
    
    Document Access - Clinical Documentation
    
    Documentation
    
    Document Management
    
    Document Storage
    
    Document Templates
    
    Drag & Drop
    
    EHR-Agnostic
    
    EHR Integration
    
    Electronic Faxes
    
    Electronic Payments
    
    Electronic Signature
    
    Email Marketing
    
    Email Reminders
    
    Engagement Measuring
    
    Event Scheduling
    
    Exercise Library
    
    Expense Management
    
    Facility Scheduling
    
    Faculty/Staff Management
    
    File Sharing
    
    Financial Analysis
    
    Financial Management
    
    Financial Reporting
    
    Fixed Asset Management
    
    For Chiropractors
    
    Forecasting
    
    For Group Therapy
    
    For Healthcare
    
    For Medical Purposes
    
    For Medical Spas
    
    Forms Management
    
    For Occupational Therapists
    
    For Physical Therapy
    
    For Plastic Surgery Practices
    
    For Podiatrists
    
    For Speech Therapists
    
    For Substance Abuse Therapy
    
    General Ledger
    
    Generative AI
    
    Gift Card Management
    
    Goal Setting/Tracking
    
    Growth Charts
    
    Healthcare Compliance
    
    Health Record Access
    
    Healthtech Integrations
    
    HIPAA Compliance
    
    Historical Reporting
    
    Imaging and X-rays
    
    Immunization & Allergy Tracking
    
    Income/Expense Tracking
    
    Initial Assessments
    
    In-Patient Management
    
    Insurance Billing
    
    Insurance Eligibility Verification
    
    Insurance Management
    
    Intake Management
    
    Integration with Wearables
    
    Interoperability
    
    Inventory Management
    
    Invoice Management
    
    IPC Systems Integration
    
    kiosk
    
    Lab Information Management
    
    Lab Integration
    
    Lab Order Management
    
    Lab Results
    
    Live Chat
    
    Low Bandwidth Support
    
    Loyalty Management
    
    Loyalty Program
    
    Marketing Automation
    
    Marketing Management
    
    Materials Management
    
    Medical Coding
    
    Medical History Records
    
    Medication History
    
    Medication Management
    
    Messaging
    
    Mobile Access
    
    Mobile Alerts
    
    Monitoring
    
    Multi-Channel Communication
    
    Multi-Language
    
    Multi-Location
    
    Multi-Physician
    
    Multiple Appointment Types
    
    Multi-Provider Practice
    
    No-Show Tracking
    
    Onboarding
    
    One-to-One Messaging
    
    Online Booking
    
    Online Forms
    
    Online Intake Forms
    
    Online Presence Management
    
    Online Refills
    
    Online Scheduling
    
    Order Entry
    
    Outcome Assessment Tools
    
    Out-Patient Management
    
    Patient Communications
    
    Patient Education
    
    Patient Engagement
    
    Patient Flow Management
    
    Patient Information Management
    
    Patient Location Tracking
    
    Patient Management
    
    Patient Monitoring
    
    Patient Questionnaires
    
    Patient Records
    
    Patient Records Management
    
    Patient Satisfaction Management
    
    Payment Processing
    
    Payment Reconciliation
    
    Payroll Management
    
    Pharmacy
    
    Photo Management
    

## Zanda Health Integrations

Stripe Payments

Integration rated 4.7 from 20 reviews

Xero

Integration rated 4.8 from 15 reviews

Zoom Workplace

Integration rated undefined from -1 review

## Zanda Health User Reviews

## Zanda Health customer ratings

- Overall rating: 4.6/5
- Total reviews: 217

### Rating distribution

- 5 stars: 150 reviews (69%)
- 4 stars: 56 reviews (26%)
- 3 stars: 6 reviews (3%)
- 2 stars: 2 reviews (1%)
- 1 star: 3 reviews (1%)

### Secondary ratings

- Ease of use: 4.5/5
- Value for money: 4.4/5
- Customer support: 4.6/5
- Functionality: 4.4/5

---

### A Solid Platform That Keeps My Work Organized

- Overall rating: 5/5
- Reviewer: Kamal H.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with Zanda has been positive. It provides useful tools in one place and helps make day-to-day administrative work more manageable. Once familiar with the system, it is generally convenient and efficient to use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Zanda is straightforward and easy to use. I especially appreciate how organized the platform feels and how efficiently I can complete routine tasks.

#### Cons

Some features could be more intuitive, and a few areas of the interface could be streamlined to reduce unnecessary steps.

#### Reasons for choosing Zanda Health

I chose Zanda because I preferred its overall combination of appointment scheduling, reminders, patient management, billing, and other administrative tools in one platform. It appeared to provide a more streamlined solution for managing my practice.

#### Reasons for switching to Zanda Health

I switched to Zanda because I wanted a more streamlined and user-friendly practice management system that could better support scheduling, documentation, billing, and day-to-day practice administration in one place.

#### Vendor response

Hi Kamal, Thank you for sharing your experience with Zanda! We're glad to hear that the platform helps you stay organized and makes your daily administrative tasks easier to manage. We also appreciate your feedback about making certain features more intuitive and reducing unnecessary steps. We're always looking for ways to simplify workflows and make Zanda easier to use, so feedback like yours is valuable as we continue improving the platform. Thanks again for your support and for being part of the Zanda community! Warm regards, Irina

Replied October 2026

---

### A software that compares to no other!

- Overall rating: 5/5
- Reviewer: Alice B.
- Verified reviewer: Yes
- Industry: Management Consulting
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My experience with Zanda has been very positive. As a psychology practice consultant, I work across multiple practices and regularly use Zanda to help owners improve their systems, streamline administration and create a better experience for their clients. I particularly appreciate the flexibility of the platform and the opportunities it provides to customise workflows to suit different practice needs. It's a system I genuinely enjoy working with, and I value the ongoing development of the platform and the support available to its users. For me, Zanda is a valuable tool for helping psychology and allied health practices build more efficient and sustainable operations.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

As a psychology practice consultant, I work with Zanda across a number of practices and really appreciate how much functionality it brings together in one platform. I particularly value the ability to customise forms, automate client communications and build workflows that support a smoother experience for both clients and administration teams. It's a platform I enjoy working with because there are so many opportunities to refine existing processes and help practices get more out of their systems. It's scalable and future proofed. The team and support provided is great, and they are always coming out with cool new features to make the work easier.

#### Cons

One small limitation is that I can't apply multiple visual flags to a single appointment. More flexibility here would be helpful.

#### Reasons for choosing Zanda Health

I work with several practice management systems across my consulting clients. I appreciate Zanda's flexibility, customisable forms and automated communications, which allow practices to tailor workflows to their individual needs. These are key reasons I recommend it when it's a good fit for a practice.

#### Vendor response

Hi Alice, Thank you so much for your wonderful review! It means a lot to hear such positive feedback from someone who works with Zanda across multiple psychology practices. We're delighted that the flexibility, customizable workflows, and automations help you support practices in running more efficiently and creating better experiences for their clients. It's also lovely to hear that you're enjoying our ongoing improvements and the support from our team. We're always looking for ways to make Zanda even more useful for practices of all sizes. We appreciate your suggestion about allowing multiple visual flags on appointments. It's valuable feedback, and we'll make sure it gets shared with our product team for consideration. Thank you again for your support and for helping practices get the most out of Zanda! Warm regards, Irina

Replied October 2026

---

### Good price for the value

- Overall rating: 4/5
- Reviewer: Hsiang-Hua W.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I still subscribe it because the cost is low for what it is offering. It is reasonable for a small business owner.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

This software is helpful for communicating and managing my mental health clinic. It was helpful for managing my clients files and such.

#### Cons

I wish the platform is more user friendly. Sometimes it can be really confusing to use and it takes longer than I would like to figure out some of the functions.

#### Vendor response

Hi Hsiang-Hua, thank you for your thoughtful review! We're glad Zanda offers good value for your mental health clinic and helps you manage client records and communication affordably. We also appreciate your honest feedback about ease of use. We know your time is valuable, and navigating the system shouldn't feel like extra work. We're continually looking for ways to make Zanda more intuitive, and feedback like yours helps us improve. If there are specific features you find confusing, our support team at support@zandahealth.com would be happy to help you get the most out of them. Thanks again for choosing Zanda! Warm regards, Irina

Replied October 2026

---

### A secure, reliable all-in-one solution for health practices

- Overall rating: 5/5
- Reviewer: Sarah T.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We support a large number of allied health clinics across Australia, and Zanda is one of the practice management systems our team works in daily. It covers everything a busy practice needs without feeling bloated, and it's one we're always happy to see when a new client comes on board (and the first one we recommmend when a client is looking to switch!). Their commitment to meeting the highest security standards, and their genuine, reliable, multi-channel customer service really sets them apart. We provide admin support to approx. 90 clinics around Australia, so we have plenty of experience working with allied health practices. Zanda really is the best PMS on the market.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The system is intuitive and the training material is extremely thorough, so the learning curve is easy for scheduling, appointment management and all other practice-related day-to-day tasks, which makes it simple to train new team members. Data security is something our clients take very seriously, and Zanda's high security standards ensure that their sensitive client information is being handled properly. Another major pro for us is how quickly they respond to feedback and the effort they go to resolve issues and thoroughly explain their reasoning. Their customer service is outstanding! What Zanda offers is great value for money, which is why it's our preferred system to recommend to clients operating practices of all sizes, all around Australia.

#### Cons

Scorable screens and questionnaires took quite a while to become available, which was a gap for many of the psychology and allied health practices we support. We also found it frustrating early on that there was no way to integrate AI tools into the system, especially as more clinics started looking for ways to streamline note-taking and admin. Credit where it's due, though: both of these things have now been rectified, and it's been great to see Zanda listen to feedback and keep evolving the platform.

#### Reasons for choosing Zanda Health

Better all-round system for the price, security and support.

#### Vendor response

Hi Sarah, thank you so much for this incredible review and for recommending Zanda to the practices you support! Coming from a team that works with around 90 allied health clinics, your feedback means a great deal to us. We're especially happy to hear that you value our security standards, training resources, and customer support. Helping busy practices run smoothly while keeping their client information secure is at the heart of what we do. We also really appreciate your recognition of how Zanda continues to evolve. Features like scored forms and our integrated AI tools are important additions, and it's wonderful to hear they're making a difference for the practices you work with. We're grateful for the feedback and suggestions that help shape these improvements. Thank you again for your trust, your continued support, and for being such a great advocate for Zanda! Warm regards, Irina

Replied October 2026

---

### Zanda experience

- Overall rating: 5/5
- Reviewer: Jill T.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Zanda has been one of the most useful tools for my practice. The user interface is very easy to navigate both for providers and patients. The online booking is very straightforward. It has also made documentation very easy and efficient. You get a lot of value for your money and most importantly, it’s got the highest level of security so you can rest assured that your patient data is secure. I would recommend Zanda to anybody that has a private practice.

#### Cons

Zanda has good resources for EMR set up. However, a standard 1:1 onboarding and EMR set up time period with a team member would be beneficial.

#### Reasons for choosing Zanda Health

Security level, trial experience, customer support, cost

#### Vendor response

Hi Jill, thank you so much for your wonderful review and recommendation! We're delighted to hear that Zanda is making appointment booking and documentation easier for you and your patients. It's especially great to know that our security standards give you peace of mind when managing sensitive patient information. We also appreciate your feedback about onboarding! We actually offer free one-on-one sessions with our Customer Success team, where you can get personalized help with setting up your account, configuring features, and making Zanda work for your practice. You're always welcome to book a session at https://zandahealth.com/book-a-call/. Thanks again for your support and for being part of the Zanda community! Warm regards, Irina

Replied October 2026

---

### Initial Impressions - New Private Practice

- Overall rating: 3/5
- Reviewer: Kylie F.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: October 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, the learning curve has been steep (and often frustrating - I changed my email address and business name shortly into the trial period, and found that these had to be altered manually in more than 60 places!) - but ultimately, I feel it will support most of what I require. Moreover, their customer support have have been prompt, helpful and friendly!

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It's a powerful platform with significant flexibility, particularly with regard to Template Building and automation of messaging, etc.

#### Cons

Finding some limitations now that I'm setting up online bookings, but most importantly the online payments/refunds. Supports only Stripe (which is a relatively expensive payment platform and refunds are a two-step manual process unfortunately - which leaves room for rather important errors/omissions). Hopefully the refund situation in particular will consider modifying this important weakness.

#### Reasons for switching to Zanda Health

Was only on a trial period, but couldn't get Templates to behave the way I wanted, found customer support indifferent and dismissive.

#### Vendor response

Hi Kylie, thank you for sharing such a thoughtful review, and congratulations on starting your private practice! We're glad to hear that you're finding value in Zanda flexibility, templates, and automations, and that our support team has been friendly and helpful along the way. We also appreciate your honest feedback about the setup experience. We understand how frustrating it must have been to update your business details in so many places, especially when you're already busy getting a new practice up and running. Your concerns about payment processing fees and the manual steps involved in refunds are also valuable. We'll share this feedback with our product team as we continue looking for ways to simplify these workflows. Thanks again for choosing Zanda. We wish you every success with your new practice and look forward to supporting you as it grows! Warm regards, Irina

Replied October 2026

---

### Zanda ticks all the boxes✅

- Overall rating: 5/5
- Reviewer: Jenni S.
- Verified reviewer: Yes
- Industry: Management Consulting
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have been using Zanda for almost five years. I use it daily for multiple allied health practices. I find Zanda's functionality makes the day to day running of busy practices efficient and reliable. I love how Zanda continues to make improvements and is continuously evolving to make the platform more intuitive and simple to navigate.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love that everything is in one place. From diary management, online portal, invoicing, reports, online forms, file storage, automations and communication. Zanda provides everything you need to manage your practice!

#### Cons

Sometimes, the 'cosmetic' changes throw me a little, but Im the first to admit, I fear change... LOL

#### Vendor response

Hi Jenni, thank you so much for your lovely review and for being part of the Zanda community for almost five years! It's wonderful to hear that Zanda helps you manage multiple busy allied health practices and keeps everything organized in one place. We especially appreciate your recognition of our ongoing improvements! And we completely understand that changes to a familiar interface can take a little getting used to. We do our best to make those updates worthwhile by keeping Zanda simple, intuitive, and efficient for your everyday work. Thanks again for your continued support and for growing with us over the years! Warm regards, Irina

Replied October 2026

---

### Customizable and affordable, with great support and continual improvements

- Overall rating: 5/5
- Reviewer: Tijana T.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, I've had a really good experience with Zanda. I like that it gives you a lot of flexibility and that you can set things up differently depending on how a practice works. It can take a little while to get familiar with everything because there are so many options, but I think that's part of what makes the system so useful. I've also had good experiences with their support team and really appreciate that they listen to user feedback and keep improving the platform.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most about Zanda is that it brings a lot of the things you need to run a private practice into one place at a very reasonable price. I find the platform quite easy to navigate once you get used to it, and I really like how customizable it is. Their customer support is also really good, and I like that they genuinely seem to listen to their users. They have an Ideas portal where users can submit and vote on ideas, and I've actually had one of my own suggestions implemented recently. They also seem to implement improvements and new features fairly regularly, which I really appreciate. Another feature I really like is the session notes functionality. Zanda has an integrated AI note-taking feature that can use the session transcript to generate notes in the format the practitioner needs. I think it's particularly useful that this is built directly into the practice management system rather than requiring another separate tool. They also have a really good knowledge base, with lots of helpful videos and articles, and they've recently added an AI support feature on their website as well. It can answer questions using their knowledge base, which is really handy when you just need a quick answer.

#### Cons

I guess it can feel a little overwhelming at first to realize how many options and settings there are, but I actually think that's also one of Zanda's strengths. There are so many ways to customize the system to fit the way a practice works, so it just takes a little time to get familiar with everything that's available.

#### Vendor response

Hi Tijana, thank you so much for taking the time to share such a thoughtful and detailed review! It's wonderful to hear that you're enjoying the flexibility Zanda offers and finding value in our AI note-taking tools, Knowledge Base, and support resources. We're especially happy to hear that one of your suggestions from our Ideas Portal has made it into the platform! Customer feedback plays a big part in how Zanda evolves, and it's always rewarding to see those ideas turn into improvements that benefit the whole community. We also appreciate your perspective on the learning curve. With so many options available, getting familiar with everything can take some time, and we're always working to make that experience easier. Thanks again for your kind words, your valuable contributions, and for being part of the Zanda community! Warm regards, Irina

Replied October 2026

---

### Excellent system, wished I'd starting using it years ago!

- Overall rating: 5/5
- Reviewer: Louisa P.
- Industry: Alternative Medicine
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall it has been extremely positive - highly recommend it. Very helpful customer service agents, amazing functionality and I only use the basics currently. I've recently been offered a 1-hour Zoom session to review my usage and make sure I get what I need from it - just excellent and good value for money too.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is an excellent system that saves me so much time, especially for organising client bookings and scheduling and it is the best move I ever made. Their customer service is excellent. If I have any queries or need some training they respond very quickly. The AI helper bot Busy Bee is very helpful too. Their customer service assistance is second to none. The Xero compatibility is superb and also saves a lot of administrative time.

#### Cons

One issue that I accidentally caused involved Xero having to work with Xanda to resolve it, and it took too long to resolve. A solution was finally found, I was compensated, and I'm now 100% happy with the system once again.

#### Vendor response

Hi Louisa, thank you so much for your wonderful review and recommendation! We're delighted to hear that switching to Zanda has made such a positive difference to your practice, especially by saving you time on bookings, scheduling, and accounting through the Xero integration. It's also lovely to hear that you've had such great experiences with our support team and AI helper. We're glad you're taking advantage of the one-on-one session to explore even more of what Zanda can do for you! We appreciate your patience while we worked through the Xero issue. We're sorry it took longer than expected to resolve, but we're very happy that everything is now sorted and you're enjoying the system again. Thank you for your trust and kind words. We're so pleased to be part of your practice journey! Warm regards, Irina

Replied October 2026

---

### Zanda works for me!

- Overall rating: 5/5
- Reviewer: Lynda H.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: October 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Really helpful staff willing to help as much as possible. Easy to use interface with lots of information to help.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

The personable people who support you. The fact I can talk to the same person if I want! They will always email after recapping on what was covered.

#### Cons

The cost! Too much information I could never wade through than god the staff can help me . Not everyone is tech savvy.

#### Vendor response

Hi Lynda, thank you so much for your lovely review! We're delighted to hear that our support team has made such a positive difference to your experience with Zanda. It's especially nice to know that you value being able to speak with someone familiar and receive helpful follow-ups after your conversations. We also appreciate your honest feedback about pricing and the amount of information available. We understand that learning a system with so many features can feel overwhelming, especially if you're not particularly tech-savvy. That's exactly why we're committed to providing friendly, personal support to help you get the most out of Zanda at your own pace. Thank you again for your kind words and for being part of the Zanda community! Warm regards, Irina

Replied October 2026

---

Showing 1 - 10 of 217 Reviews

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