RevolutionEHR Software


RevolutionEHR is a cloud-based electronic health record (EHR) solution built specifically for optometry practices. RevolutionEHR includes a complete EHR, medical billing, patient scheduling, medical accounting and a picture archiving system. RevolutionEHR also offers a personal health record for patients, allowing them access to appointments, billing, prescriptions, and other important information.

RevolutionEHR is 2014 ONC-ATCB certified and comes with a built-in FDA medication database. The practice management feature helps practices to manage scheduling, billing and accounting. The solution can also be used to handle claims submissions, store medical records and manage documents, among others. A personal health record portal for patients enables them to track appointments, build medication history, make payments, receive appointment reminders and send text messages to their doctors.

RevolutionEHR is primarily suitable for small and midsize practices, corporate affiliates, multi-location practices, and specialty groups. Pricing is modeled with a one-time setup fee followed by a monthly subscription fee for each registered user.



90 Reviews of RevolutionEHR

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 90 reviews

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Review for EHR

I think my overall experience with Revolution EHR is great! Pros definitely out weigh the cons.

Pros

I love how easy it is to look up a patients history and to schedule an appointment. The calendar makes it really nice as well to see what we have going on.

Cons

Sometimes it is frustrating training a new employee because sometimes there are little buttons you have to choose in order to get to the place you are needing to be. Once you get it down it’s fine but learning it is kind of tedious.

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

5 of 5

November 2018

Great Software for Inventory Needs

I use this daily to track customer eyecare health. Data is simple to access when uploading retinal images with our Optos machine. If you plan on having the most current technology for eyecare, you need RevolutionEHR.

Pros

This software met my needs to managing my inventory and clients. It's constantly improving and receiving major updates that are extremely helpful. Most importantly, the reporting in the software is easy to use and Excel friendly. This is the best software I found to manage both customers and product while being HIPAA compliant.

Cons

This isn't really a software issue, but customer service could be better. Their software team can take a long time to get back to you if you have any requests or issues with a report that won't pull.

October 2018

Tracy from Advanced Eyecare

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

October 2018

This is great

Great, easy to contact and fast response esp with customer service

Pros

Windows Based and easy to navigate as well

Cons

Not being able to custom print fee slips with our most used procedure codes on it.

October 2018

jessica from family vision center

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

World Class Service

Has been amazing, world class customer service, easy to use & navigate through. Up to date and secure and we always know they have our back.

Pros

Ease of use
Customer Service is awesome

Cons

No complaints about the software to speak of at this time

September 2018

Amy from Pro View EyeCare Optometry

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

The Best Practice Management Software for Optometry

Great software, super easy to learn and go live with. Much better than Officemate.

Pros

I loved every aspect of Revolution EHR. I wish I was still able to use it.

Cons

The only issue I had was when the server went down.

May 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2018

easy to use cloud based EHR

ease of use

Pros

I like the fact it can support multi locations, and all the vision tests that are integrated in it. There are easy to use instructions, videos, webinars, and its pretty intuitive, and is up to date with CMS guidelines

Cons

cost-- is a bit expensive, but does have good features, and for some reason I don't like the visual look of it-- the font is not my favorite but that is a minor complaint.

April 2018

Melissa from St Croix Vision Center

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

RevolutionEHR works great, until they do their updates.

Pros

I love all the features that are available with Revolution. Ease of use is also a plus. Whenever we have a new employee start they always get the hang of it right away!

Cons

The only complaint I have about RevolutionEHR is when they do their system updates. Our software will always crash or our shockwave will run super slow!

April 2018

Cynthia from Prairie Eye Clinic

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

It's been an easy transition and now a staple in all aspects of our practice.

Pros

Cloud based. Geared towards everything an optometrist needs in their practice. Relatively easy to teach new employees too.

Cons

Minor things- some of the drop downs could have more choices & be listed alphabetically. The communications could have more functional letters for referrals etc. There seems to be a lot of clicking in each exam to get through the chart too.

April 2018

Kristen from Peepers

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Great product

Pros

We use this product at work to keep track of our patients health records. It is easy to use and has all their information in one spot and has multiple ways to look patients up which is nice. It is very easy to input any information you need. I like the fact that it is a cloud based system so it can be pulled up from anywhere you need.

Cons

This product is a little on the expensive side, we have only used it for a few short months and I have not see anything I do not like.

February 2018

Lauren from Downtown Eye Care

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2018

Great practice management software for accessing a patients file anywhere

Access to our patients wherever we are helps us out alot. We can respond to emails, order contacts, submit claims from wherever we are. This is very helpful when getting an after hours emergent patient who maybe meeting at the office, and we can scan over chart before seeing them.

Pros

I like the ability to not have a separate server and the ability to access it from home if we need to. Patient setup is very simple and it is very easy to link patients who are related. Electronic submission of claims is very straight-forward.

Cons

The reporting side could be improved upon. When running reports for longer time periods make the program crash. This is caused by its use of Flash and according to the software updates they are working on getting rid of the programs use of Flash.

January 2018

Leah from THERAPY & WELLNESS

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Great practice management system that is easy to use.

Pros

Easy to navigate and it allows you to open several screens without having to close out of each different screen.

Cons

In several blocks when entering payments, tabbing is not an option where it would be easier to just tab.

January 2018

Karen from Sun Valley Family Optometry

Company Size: 2-10 employees

Review Source


Ease-of-use

2 of 5

Functionality

2 of 5

January 2018

not responsive to how I want to practice

I work part time at the office where I use Revolution, and I would not have it in my office. Perhaps I would feel differently with additional training (I had about 30 minutes to show me a few of the features). But I don't think so, reading back over my "cons" list.

Cons

1. About 9 clicks required to print a glasses Rx, after the Rx is entered. Why so many?
2. Does not have newer contacts in the data base, and will not allow me to enter them manually. Have to hand write rx's and scan them in. Can't list trials dispensed either, for the same reason.
3. When data is entered using drop down boxes, and a diagnosis is indicated (e.g. kerititis) only refractive diagnoses are in the final list. Very difficult to add diagnoses. Cannot just type in an ICD 10 code manually. It has to be found in Revolution's list, which simply is not sufficient.
4. Some of the choices are just plain silly. E.G. under cover test, ortho is listed as "no motion", and ther is no phoria listings, only tropias. I have to write in "notes" if there is a phoria. And there are many more examples.
5. Only one spectacle Rx is allowed. I haven't figured out a way to write additional Rx's such as computer glasses, or other special use rx's. "Near refraction" can't be brought forward for reading glasses. Split adds are not allowed.
6. Occasionally I have added screens and later had the screens and all the data entered to inexplicably disappear. When you have an exam turn up blank, when you remember writing notes, chief complaints, etc., it is infuriating, and dangerous for patient care.

December 2017

Leah from Goldsboro Physical Therapy

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Great practice management program.

Easy to navigate and user friendly. It does take a bit longer to load the actual log in page when logging in, but that could be due to the pc itself.

Pros

Easy to navigate with lots of features. It is user friendly and allows you to put in notes, which is very helpful.

December 2017

Nicole from Grove City Optical

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2017

We use RevEHR every day

Pros

On one hand, this software makes the basic functions of our day easily completed. It is a very simple, easy to use program.

Cons

On the other hand, it seems like every time there is an update, something goes wrong the next day or so and it's unusable.

December 2017

Cynthia from Donna Chastain OD

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2017

Easy and awesome transition...

For working with an office who has been using the same system for 20+ years this system is easy to learn, user friendly and meets all of our office needs.

Pros

Everything in the system is extremely easy to use, very user friendly and the customer service support is amazing.

Cons

Some of the information we assumed would be transitioned over was not. It was possibly due to lack of understanding on our part.

November 2017

Aaron from Urias Eyecare

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

I used everyday and love it

scheduling, record keeping, accounting

Pros

I like that it is VERY user friendly. I can eliminate paper charts using this product. It keeps track of my appointment, no shows, reschedules, etc

Cons

I do not like that it is not yet ready for use on my apple iPhone since parts of the software require flash player.

October 2017

Yvonne from Bethel Vision Care, PLLC

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

2 of 5

October 2017

Regret purchasing program

None

Pros

Cloud based software- easily to log into from any computer and no need to back up servers to maintain records

Cons

Poor Customer Financial Support- never returned repeated phone calls
Poor Credentialing Process- countless errors and still waiting for approval

October 2017

Darcy/April from sarnia family optometry

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

This is my first experience with "paperless" records- wholly an excellent, easy to use product.

quickly keep track of inventory, check the schedules, use anywhere there is a reliable internet connection- I've been on vacation and been able to help staff answer questions and complete records. Its a reliable work horse.

Pros

The ease of use in record taking- with training and familiarity, it became second nature within a few days. Its even better once patient's return for their repeat exams in subsequent years. I'll use the phrase, "How did I get along before this?" I love how much more complete I can make the record- recording even more detail than I did with paper records. I highly recommend this product, but, its going to cost you.

Cons

The inability to easily take a previous report (for eg. Diabetic reports to physicians), transfer it forward and just modify the date and few particulars. Also, the inability to easily reorder the same contact lenses, but with the updated rx- the current system requires the entire order to be started from scratch again. The drawing feature is unwieldy.

October 2017

Larry from Lifetime Vision Source

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Makes charting and coding much easier, especially for a hunt and peck keyboarder.

Pros

Flow of exam screens and ability to customize screens and tests. Automatic ICD-10 coding is great. Nice to be able to review charts when at home and on vacation.

Cons

I am not good at running reports yet--will take some more training on my part. Also can sometimes add notes in the wrong chart if not careful.

October 2017

Lisa from Hatfield Family Eye Care

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Great

Pros

The ease of use and the great customer service. I feel like I am a part of a community and I am not alone in this venture.

Cons

My equipment is not integrated with revolution to auto populate. It is a little pricey, but I'm sure comparable to other