RevolutionEHR Software


 

RevolutionEHR is a cloud-based electronic health record (EHR) solution built specifically for optometry practices. RevolutionEHR includes a complete EHR, medical billing, patient scheduling, medical accounting and a picture archiving system. RevolutionEHR also offers a personal health record for patients, allowing them access to appointments, billing, prescriptions, and other important information.

RevolutionEHR is 2014 ONC-ATCB certified and comes with a built-in FDA medication database. The practice management feature helps practices to manage scheduling, billing and accounting. The solution can also be used to handle claims submissions, store medical records and manage documents, among others. A personal health record portal for patients enables them to track appointments, build medication history, make payments, receive appointment reminders and send text messages to their doctors.

RevolutionEHR is primarily suitable for small and midsize practices, corporate affiliates, multi-location practices, and specialty groups. Pricing is modeled with a one-time setup fee followed by a monthly subscription fee for each registered user.

 

Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

77 Reviews of RevolutionEHR

 

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Software Advice Reviews (24)
More Reviews (53)

Showing 1-20 of 24

Cynthia from Donna Chastain OD
Specialty: Optometry
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Easy and awesome transition...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

For working with an office who has been using the same system for 20+ years this system is easy to learn, user friendly and meets all of our office needs.

Pros

Everything in the system is extremely easy to use, very user friendly and the customer service support is amazing.

Cons

Some of the information we assumed would be transitioned over was not. It was possibly due to lack of understanding on our part.

Review Source
 
 

Stephanie from The Eye Site, PC
Specialty: Optometry
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

RevEHR- good buy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We started our practice Day 1 with RevEHR and have not looked back. Very thankful for a company that 'gets' optometry and is constantly striving for better.

Pros

Revoluation EHR has had consistent, impressive customer service. The design is intuitive and there are constant updates and features.

Cons

There are not too many 'cons' that come to mind, but for some functions within the system there are too many clicks.

Review Source
 
 

Amanda from Dr. Kenneth A. Ethier OD PC
Specialty: Optometry
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

RevolutionEHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

At first RevolutionEHR was a little overwhelming and we were wondering if we made the wrong decision. After a couple of weeks of learning the system and working with customer service...we are very happy with the results

Pros

You are able to change the system to benefit your office.

Cons

Program seems to run slow on certain days

 
 

Angela from Dr john w Barnhart
Specialty: Optometry
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Billing manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The transition from our old system to revolution was very smooth and easy! Revolution is very user friendly.

 
 

Christopher from Mississippi Eye Care Associates
Specialty: Optometry
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Revolution EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My experience with this software has been mixed but overall I dislike the product. There are some good features, but for what I needed this software has not been a great fit.

Pros

The product is customizable. The cost is good. It is easy to install and start up because it is cloud based like most software today. Minimized IT costs. The one-click normal button is good for when you have a routine exam.

Cons

The software is good if most of your patients are routine eye care exams with a very little disease. The more you have to document in terms of disease and diagnosis, the more it slows you down. It also doesn't flow as well going through the exams. For instance, I have to click on another section to finalize the exam instead of being able to okay the glasses prescription from one section. You must go through training in order to learn to fully use this software because it is not as intuitive as some other software options that are available. The customer service is not easy to reach in an urgent situation. The customer service usually has to call you back after you have left a message. Some other software has more management reports to review than Revolution EHR.

Advice to Others

If your main concern is to obtain a product that is easy to set up and low cost then this may be good for you. Especially if you primarily see routine eye exams with not much ocular disease. I would test it for several weeks prior to making a purchase to see if it works for you.

 
 

Elizabeth from Dr John Barnhart
Specialty: Optometry
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Revolution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We use this software everyday and love it. It is very easy to use and learn.

 
 

Kauser from Vision Performance Optometric Center
Specialty: Optometry
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Revolutionehr

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is web based which makes it very convenient when you have multiple locations.
It is easy to customize your templates.

Pros

It is web based.
It is a good value for the features it offers.
It is good for a medical based practice

Cons

Appearance is dull without usage of color and contrast - No exam- draw feature to indicate pathology in an illustrative format.

Advice to Others

Take the time to create your own communication templates if that is important for you. The process is very easy to customize once you know your way around the admin tab.

 
 

Brooke from Dr. John W Barnhart
Specialty: Optometry
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Review of Revolution ehr

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is very easy to use and navigate. We have been using it for a little over a year, so much easier to use compared to our previous system. I really like how you can pull previous information. However, sometimes if you don't hit the next button it deletes the information. Not all information seems to transfer over all the time.

Pros

Easy to navigate and find information

Cons

Contact section is unorganized and confusing

 
 

Carrie from Cicero Family Eye Care
Specialty: Optometry
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

My decision to switch to Revolution EHR makes me smile :)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Me and my staff have been using Revolution EHR for only 2 weeks... We love it already!
Phone support is top-notch, professional, and effective.
Rev EHR has been a great office partner and tool for us.

Pros

Customization to office needs. User friendly. Practice management functions and EHR are all on one dashboard, one program. Each patient has a dashboard that includes all possible steps that need to be taken with that patient/encounter.

Cons

Would like to be able to fax documents directly from EHR.

 
 

Lisa from Gillin Eye Care
Specialty: Optometry

September 2016

September 2016

Very pleased with RevolutionEHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The ease of scheduling patients, posting payments from insurance companies and patients, and printing reports at the end of the day. The customer service is amazing. When transferring from another software, they were helpful and committed to making sure we were well trained before going live.

Likes Least

We did lose some contact lens data during the transition.

Recommendations

Ask questions if you have them. RevolutionEHR wants you to know how to use their software.

 
 

James from Ducklo Eye Group
Specialty: Optometry

September 2016

September 2016

Very Satisfied overall

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Portability and aggressive updates. They listen to their clients and are supportive in our criticism. It's a great product.

Likes Least

Still has flash and limited mobile ability That is all that needs to be said.

Recommendations

Easily adapts to a wide variety of 3rd party vendors. At some point the system will be written in html 5 and the flash will be gone.
My only real complaint is the limited ability to customize templates and lack of a editable global demographic header that is visible at all times. Have to search out age, key systemic conditions such as Diabetes and Glaucoma is a pain. Too many tabs. But compared to other products, this is by far the best I've seen and its always a work in progress.

 
 

Leslie from west county vision
Specialty: Optometry

July 2016

July 2016

Please do NOT purchase this software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

There is nothing good to say. I wish I could have a positive point but I do not.

Likes Least

This program is a complete mess starting with the inventory function. Complete and total disaster. To add to this disaster, they use Frames Data program which is completely incorrect and has messed up our inventory so bad. When I talk to customer support about this they always say "We know its a problem and hopefully in a future update we will fix it". ALSO, they have a section of inventory for sunglasses and you cannot enter the eye size and color. Its ridiculous. Customer service told me I have to enter sunglasses in both regular frame inventory AND in sunglasses inventory. When I run inventory reports they don't tell me color and size so when I print off the list I have to manually figure out if I really have 2 of the same frames and what colors they are.

Next issue is how much clicking and not user friendly the software is. I waste a ton of time clicking through things that other programs have easily displayed on one page. It doesn't make any sense. I waste so so so much time every day.

Recommendations

Please do not get this! I dread working every day because of it.

 
 

Melissa from Spectrum Vision Care
Specialty: Optometry

November 2015

November 2015

New practice

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The people and support have been great and respond quickly to questions.

Likes Least

Some of the initial set up is repetitive and tedious

Recommendations

look around at as many systems as possible, then go with your gut feeling when making your final decision. Also make sure they will listen to your comments/suggestions

 
 

Bryan from Jackson Vision Center
Specialty: Optometry

October 2015

October 2015

Pretty OK, works

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Cloud based, thus integrated into every system. Really does have a lot of feature. Their support team is ACTUALLY there during transition and after (so far, went live 2 weeks ago).

Likes Least

While you can modify everything, you can't modify it easily on the fly. On the phone with an established patient booking an appointment and want to change their phone number? Not just highlight and change. Click name, click name AGAIN to take you to the "Patient" pod, open their demographics pod, click Edit (almost hidden graphically in the bottom right) to be able to type, change, click Update, go back to the schedule, totally one click. Also lacks easy to see overviews for information. Want to see a patient's name, address, phone number, and insurance in one tight screen? Nope, separate. Want to see a slate of the day's patients with a live update of where in their exam process they are? Nope, not there. Want a simple end-of-day report that has all the reports you would print out in one click (maybe two - check it, then print?) So far, haven't found that one. Lots of reports in lots of menus and lots of buttons to click.

Recommendations

It'll work ok, multiple docs will certainly find multiple doc compatibility. Unfortunately, it seems to make what previously was simple complicated and the complicated stays complicated. It feels a half a step behind a modern, easy-to-use interface.

 
 

Gregory from St. Michaels Eye and Laser
Specialty: Optometry

May 2015

May 2015

Worst experience of my life.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Worst software ever. Do not buy there customer support always is a voicemail and they do not return phone calls. The system does not even work.

Likes Least

The customer support and functionality of the software.

Recommendations

Look for other software packages. This does not work for a functional optometry/ optical retail store. This is not the solution for you.

 
 

Joshua from Isthmus Eye Care
Specialty: Optometry

April 2015

April 2015

The Amazing Revolution EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Revolution EHR is a great electronic health record management system that allows for total office integration. Revolution EHR leaves nothing behind when it comes to managing patient records, accounting, billing, coding, optical orders, medical orders, insurance, inventory management, reports, etc. Revolution EHR gives the office the ability to do everything for all their patients and it streamlines workflow for better efficiency and productivity. Another great benefit to Revolution EHR is that it is a cloud-based system meaning their is no software needed to take up vital hard drive space and it can be accessed from any computer anywhere that you are. This allows for your doctors to communicate about patients even if they are out of the office and it allows managers to pull reports from home if needed.

Likes Least

The downside to Revolution EHR is that it has a learning curve like most new programs being implemented into an office. revolution EHR requires some time to get used to and even after a few years of using it you will learn something new. But this is not so much a negative as it is a positive. Revolution EHR provides a "sandbox mode" that allows the office to utilize all the features of Revolution EHR, but without the real-world risks of inputting wrong data. It encourages you to make mistakes and to learn form them. Revolution EHR is also updating their systems constantly to streamline the patient care process and in doing so that is why you learn something new.

Recommendations

When evaluating EHR systems you need to keep in mind what it is that you are trying to accomplish as an office. If you need a system that can do it all then Revolution EHR is one of a few other systems that can do that for your office. If you need less than that then consider other options. The objective is to remember what it is you want to gain from your EHR software. Another thing to keep in mind is if other software companies are keeping up with the ever changing legalities of medical records and keeping in compliance with HIPPA as well as Meaningful Use compliance. Revolution EHR is 100% on top of all of this and more, thus I recommend it for every office.

 
 

Sheela from Awesome Eye
Specialty: Optometry

April 2015

April 2015

Excellent product. We are so happy with it

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Ease of use. Especially like the navigation capability

Likes Least

Though I like the support that we get, their call takers come across as dummys.

Recommendations

Well, every practice is different. Give it a real try before you buy. That is what we did

 
 

John from village visions
Specialty: Optometry

April 2015

April 2015

RevolutionEHR: exception performance with this software

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is in the cloud and support is great. Users help advance the features and it is strongly OD supported.

Likes Least

Refresh screen can be improved. Having flash replaced with Html would be nice too. Drawing function needs improvement as well a more interfacing with other equitment

Recommendations

Join the users forum on face book, conversion about use and problems is very helpful, Get a scribe, helps immensely and the patients appreciate your attention to them

 
 

Dan from Vision Source - Dr. Dan Host
Specialty: Optometry

April 2015

April 2015

A User's Review of Revolution EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The software is user friendly and the vendor provides outstanding service. Also, there is only a monthly fee and no huge cash outlay in the beginning.

Likes Least

Like almost all EHR software there is room for improvement - one of my major issues is that you can only view the schedule one day at a time. I would like to be able to see the whole week.

Recommendations

Try it, before you buy it! That is one of the great things about Revolution - you can use it on a trial basis before you make a final decision.

 
 

Jason from Aronson Optometry PA
Specialty: Optometry

December 2014

December 2014

Good software but has definite room for improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like their customer service the best.

Likes Least

There are too many steps to find basic information. It doesn't allow adjustments on the fly.

Recommendations

Fully test multiple products before deciding. Sales people can be very convincing.

 
 
 
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Showing 1-20 of 53

Leah from Goldsboro Physical Therapy
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Great practice management program.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

Easy to navigate and user friendly. It does take a bit longer to load the actual log in page when logging in, but that could be due to the pc itself.

Pros

Easy to navigate with lots of features. It is user friendly and allows you to put in notes, which is very helpful.

Review Source: Capterra
 

Nicole from Grove City Optical
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

We use RevEHR every day

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

On one hand, this software makes the basic functions of our day easily completed. It is a very simple, easy to use program.

Cons

On the other hand, it seems like every time there is an update, something goes wrong the next day or so and it's unusable.

Review Source: Capterra
 

Aaron from Urias Eyecare
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

I used everyday and love it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
Value
Support

scheduling, record keeping, accounting

Pros

I like that it is VERY user friendly. I can eliminate paper charts using this product. It keeps track of my appointment, no shows, reschedules, etc

Cons

I do not like that it is not yet ready for use on my apple iPhone since parts of the software require flash player.

Review Source: Capterra
 

Yvonne from Bethel Vision Care, PLLC

October 2017

October 2017

Regret purchasing program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

None

Pros

Cloud based software- easily to log into from any computer and no need to back up servers to maintain records

Cons

Poor Customer Financial Support- never returned repeated phone calls
Poor Credentialing Process- countless errors and still waiting for approval

Review Source: Capterra
 

Darcy/April from sarnia family optometry

October 2017

October 2017

This is my first experience with "paperless" records- wholly an excellent, easy to use product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
Value
Support

quickly keep track of inventory, check the schedules, use anywhere there is a reliable internet connection- I've been on vacation and been able to help staff answer questions and complete records. Its a reliable work horse.

Pros

The ease of use in record taking- with training and familiarity, it became second nature within a few days. Its even better once patient's return for their repeat exams in subsequent years. I'll use the phrase, "How did I get along before this?" I love how much more complete I can make the record- recording even more detail than I did with paper records. I highly recommend this product, but, its going to cost you.

Cons

The inability to easily take a previous report (for eg. Diabetic reports to physicians), transfer it forward and just modify the date and few particulars. Also, the inability to easily reorder the same contact lenses, but with the updated rx- the current system requires the entire order to be started from scratch again. The drawing feature is unwieldy.

Review Source: Capterra
 

Larry from Lifetime Vision Source

October 2017

October 2017

Makes charting and coding much easier, especially for a hunt and peck keyboarder.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Flow of exam screens and ability to customize screens and tests. Automatic ICD-10 coding is great. Nice to be able to review charts when at home and on vacation.

Cons

I am not good at running reports yet--will take some more training on my part. Also can sometimes add notes in the wrong chart if not careful.

Review Source: Capterra
 

Lisa from Hatfield Family Eye Care
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of use and the great customer service. I feel like I am a part of a community and I am not alone in this venture.

Cons

My equipment is not integrated with revolution to auto populate. It is a little pricey, but I'm sure comparable to other

Review Source: Capterra
 

Michelle from Annandale Eyecare

October 2017

October 2017

Overall positive experiences with rev

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Cloud based so can access anywhere with computer and internet access. Also has helped tremendously with CMS meaningful use,

Cons

Accounting. It is very difficult to generate certain reports and often times have to mine data on own.

Review Source: Capterra
 

Marsha from Laingsburg Eye Care
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

This helped me with the transition to ICD10. I made the transition from paper like the history feat

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Good record keeping

Pros

I like the cloud based system and how the updates and improvements happen regularly for the fee. The techniques that make for better efficiencies are great. Just hit the normal button and adjust for the the items different than normal. Using the history button is also convenient.

Cons

Compared with paper it can slow you down. Assessment could be more intuitive like Google searches. Why can't our usual lingo be translated? An example would be PVD. I can't think of a Doctor who ever Cal's it vitreous membranes and strands. A shortcut that leads to the ICD 10 code would help with efficiency.

Review Source: Capterra
 

Scott from Regional Eyecare Center, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Very satisfied user

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Constant industry leading innovation and a commitment from this company to help me achieve meaningful use of this application.

Pros

I like the ability to view my records from any computer anywhere without hassles. I've experienced very few IT hassles since switching to RevolutionEHR. There are regular updates to the application to fine tune it to the needs of its users.

Cons

It currently is very heavily dependent on Adobe Flash. The transition away from Flash can't happen quickly enough.

Review Source: Capterra
 

Carol from Bear Creek Eye Care Optometry

October 2017

October 2017

Easy to get started with especially since I knew NOTHING about the optometry & the optical field

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Relatively intuitive to use once trained.
Good value for money; is cloud based & runs on Macs. Great customer support.

Cons

Some of the features that I'd like to use seem complicated to set up. For example, integration with VSP.

Review Source: Capterra
 

Tammra from Lafayette Eye
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Revolution is simple to use and updates easy to follow.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

Updates are accurate and data entry a breeze. Video information sessions are extremely helpful and increase understanding of product to its potential.

Cons

Minor technical glitches- sometimes site unavailable. Sometimes I want to add a diagnosis that isn't listed or available.

Review Source: Capterra
 

Kelli from Bettendorf Eyecare
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Love Revolution!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
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Pros

I love that there isnt anything it doesnt do. There really isnt much more I can say I just love this EHR and I recommend it often

Cons

I think there is so much that there is no way to learn it all, would love more user group get togethers

Review Source: Capterra
 

Dawn from Eye Boutique of Sedona
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Rev U was a great experience will definitely go again

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Easy to use, great customer support, little to no down time. Useful updates, not just added muck to slow things down

Cons

only problem currently is with daylight savings time messing up our schedule since we don't change time.

Review Source: Capterra
 

Natalia from Family Vision Associates
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Easy to use and simple to explain to others

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

I love how easy to use and simple to explain to others this software is! I was able to learn and teach my coworkers how to use the software in less than a month. The transition from one software to another was very smooth. Every time there is a new upgrade, the webinars are excellent and the transition to the new view/features is seamless.

Cons

There are some limitations of course, things here and there within the ability to submit claims, post insurance payments, editing invoices and some order steps that could have more customization for the offices, but I can live with them.

Review Source: Capterra
 

Kelly from Focused Eyecare - Helfman, Lasky & Associates
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Excellent customer service and continually evolving software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

RevolutionEHR is always improving. The customer service is excellent. The people who work for Revolution clearly care. They treat us the same way that we treat our patients.

Cons

There are a lot of clicks and mouse movement. There are areas that could be simplified so that less clicks and less mouse movement was necessary.

Review Source: Capterra
 

Lisa from Lisa M Greene, OD PA
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Fantastic customer service, always operates with high integrity!! LOVE Revolution!!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

Great customer support along the way. As we are growing and the needs of the meaningful use requirements have changed, Revolution has stayed on top of it and provided an easy way for me to meet the measures! I am thankful that we picked this software seven years ago!!

Pros

It is flexible and automatically updates for me! I know the leadership in the company and appreciate that they own any problems and provide clear solutions promptly to their customers.

Cons

I need more help making sure our team is using the software to its greatest potential. I have reached out to Rev and they are currently helping us with our problem!!

Review Source: Capterra
 

LAURA from LOUISVILLE VISION CENTER
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

We really like Revolution and it is very user friendly.

Ease-of-use

Functionality

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Value for Money

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USER FRIENDLY, EASY TO LEARN ,

Pros

Very easy to learn and use daily. The orders are easy to do on this system. Taking appointments are really easy to do and you can put a lot of info in the demographics that you need for the patient info

Cons

There are times that it is very slow and kicks us off line when we are using it. It can be very frustrasting when you are in the middle of waiting on a patient or doing an order

Review Source: Capterra
 

Kristen from Clinic

September 2017

September 2017

Great. We have used revolution for 5 years and it has completely changed our practice.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy access to files. Quick way to find information. All information is easy to get to. Great for keeping up with billing and ordering frames.

Cons

Pd does not pull forward to optical section. It would be easier to get to some information if it wasn't included in the same sections. For instance, make pupils its own section instead of clicking on VAs then down to pupils.

Review Source: Capterra
 

Dan from Daniel T Lantz OD

September 2017

September 2017

Very happy I started using Rev 5 years ago! I would recommend it to others without hesitation.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

1) Unbeatable, American-based customer support. Some competitors use overseas-based support (i.e. not only are there cultural & language barriers, their time zone is not user friendly). 2) Rev was cloud-based from inception (as opposed to competing EHRs that now try to retro-fit their EHR into a cloud-based environment). 3) EHR designed by optometrists. 4) Best value for the money. 5) Integrity of Scott Jens and Rev employees. 6) A la carte add-ons. 7) Enabled me to achieve Meaningful Use. 8) Includes Eyedock 9) Integrates well with Marco & RXNT 10) Did I mention the fantastic customer support? ;-)

Cons

# 1 Not easy to use & not intuitive: 1) Steep learning curve. 2) Too many "clicks" 3) Uses Adobe (which has contributed to the aforementioned) & I am concerned about: A) Adobe being phased out soon, B) Relearning how to navigate screens when switching from Adobe.
#2 Accounting portion is the worst part of Rev.
#3 I use Direct Messaging a lot. It is also cumbersome for TOC: 1) unlike other EHRs, it does not send the most recent (& pertinent) exam. I end up sending the TOC and include the pertinent exam as an attachment. Comparatively, all TOC (e.g. P/O CE) I receive contain only the pertinent exam. 2) Cannot send more than one attachment, such as photos, TVF, OCT w/o resorting to a zipdrive. 3) Rev's DM does not communicate interactively with the DM of my two biggest referral groups.
#4 Inventory is not robust.
#5 I am concerned about my patient's charts if I retire without selling my practice (e.g accessibility to patient).

Review Source: Capterra
 
 
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