About RxVantage

RxVantage is a cloud-based healthcare management system that streamlines communication between medical practitioners and representatives. The platform’s key features include online appointment booking, automated rule enforcement, in-app messaging, searchable local rep directory, and real-time notifications. 

This tool assists Practice Managers with scheduling, booking rule optimization, audience filtering, search for Patient Assistance Programs, co-pay cards, and low-cost prescriptions. 

RxVantage is free for medical practices.


Supported Operating System(s):

Web browser (OS agnostic)

14 Reviews of RxVantage

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(11)

11

4 stars

(1)

1

3 stars

(0)

0

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

July 2019

Margie from Southeastern Medical Oncology Center

Company Size: 51-200 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2019

Set It and Forget It!

After the initial set up (there is always an adjustment period), we haven't looked back. The ease of use and being able to simply "set it and forget it" has been a wonderful addition to our practice. The customer service is always on point, ready to help whenever we need them. I truly have no complaints about this software.

Pros

By taking away the scheduling burden from the front desk staff, we have been able to increase our work production because the front desk staff no longer has to sift through a hand-written calendar. We can also avoid those reps who like to abuse the system or bribe their way into getting more appointments by adding the scheduling parameters for each of our offices. We can basically set and go! Our parameters are specific for each office and tailor to each physician's desires. Our physicians can see who they want and when they want and it's much easier for our administrative staff to control who can be seen and when. We simply put in our desired parameters and let the drug reps schedule for themselves. It's very hands-off and simple.

Cons

We get a lot of complaints from the drug reps about how expensive it is for them to be a member of RXVantage. I wish it were not so because the ease and convenience of using RXVantage means that we will never go back to paper and pencil again. We want to work together for the good of our patients but if the reps can't afford to be a part of this application, our participation with RXVantage is counterproductive to quality patient care.

Response from RxVantage

Replied July 2019

Thanks Margie! It's great to know we're helping your physicians get the information they need when they need it from reps. We're sorry that you hear negative feedback about our pricing from reps. Just to clarify; all reps can use RxVantage for free, forever, just like medical practices. With the free version, they can book unlimited appointments across our network of practices, respond to requests for information from you, and so much more. Many choose to upgrade to a paid version, but it is not at all mandatory.

July 2019

Lynda from Florida Urology Partners

Company Size: 51-200 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Excellent program to accurately schedule lunches for multiple office locations

I no longer have to stop what I am doing to schedule lunches, nor do I have to waste time calling trying to confirm. I love that I can blacklist reps that frequently cancel at the last minute. An accurate tracking of how frequently reps are coming into the office. The ability to add allergies, and preferences with a couple of clicks.

Pros

User Friendly, easy to set up multiple locations with just a few minutes Automatic Updated Notification Confirmation Notices Able to locate Representatives by name and or drug that they provide Never double booked for any time slot allowed

Cons

I have had a few complaints from my vendors, stating that it is not easy to use on their side, however I personally do not have any complaints

Reasons for Choosing RxVantage

I used RxVantage at a previous employer, and as long as it is available I will not use any other system.

Response from RxVantage

Replied July 2019

Thanks Lynda! Please let us know if you have any other feedback or ideas for how we can make our product more valuable for you and your providers.

September 2019

Wayne from Lexicon

Company Size: 51-200 employees

Industry: Pharmaceuticals

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

2.0

Customer support

2.0

Functionality

1.0

September 2019

Great in principle not so good in execution or access. Like paying for something and getting little

Very disappointing. At first it was a fairly decent system but n9w it has become so cumbersome and the software so slow that appointments are gone in seconds. I feel like I am at work 24/7 because I have to constantly check this just to get the appointments I need for my customers. I really would like to enjoy my evenings and weekends but work intrudes because I have to keep checking the app.

Pros

Makes it easier to try and schedule appointments over large territories.

Cons

It makes it easy to schedule with multiple offices the problem is that we, the reps, pay for the program (and there is always a catch with the “free” version which is you don’t get instant alerts). Frankly, I might as well go back to the free version because within seconds of an appointment becoming available, I can’t get the appointment or the app is so busy refreshing the page (or opening) that I am unable to schedule. I was locked out of a key office for over year. Representative will suggest to speak to the office to open an appointment to you. Sorry, that doesn’t work for most offices guys. When you get an alert, you open the app in the time it takes to open it, it can be gone. Many reps game the system by passing along appointments to counterparts which benefits the big companies but small companies rarely are able to take advantage of this. To suggest forming partnerships with reps from other companies defeats the purpose of a system that is far from perfect or even good. Heck, we had our whole team add all of the docs and still I couldn’t secure an appointment. The offices can also schedule releases when they want which could be good unless they are staggered. In almost all cases they aren’t. This is all geared to the advantage of offices offering very little to the reps in some areas (San Francisco or Northern California for example). In many cases, this is almost as bad as having offices that do no lunches. Very disappointed. Because large companies can monopolize the time

July 2019

Sandra from Colorado Springs Pulmonary Consultants

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

RxVANTAGE "A LIFE-SAVER"

Excellent experience and what a life-saver for our team! We want to see the pharmaceutical reps but this does not add additional work to the office team once the practice is set-up.

Pros

RxVantage is used my our office daily and it keeps our team from scheduling and spending time on coordination pharmaceutic rep time. All pharmaceutical education sessions and lunches are scheduled in the background! We do nothing but complete the set-up and update the calendar! Best thing ever..... it does not cost the practice anything!

Cons

Not enough practices use it in our area, so the reps are not savvy with the software and sometimes we have to assist them.

Reasons for Choosing RxVantage

I was at a PAHCOM Meeting and thought it was the best thing since "sliced bread." We love it and our pharmaceutical reps love it as well!

July 2019

Georgia from Virginia Rheumatology Clinic

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

July 2019

A Time Saver for Pharma Rep Management

RxVantage has improved how my office gets information from reps and how they get information from us. It helps us set expectations and allows the reps to schedule according to our set parameters. My staff and I enjoy the simplicity and ease of use.

Pros

RxVantage handles our rep scheduling so my staff can focus on other assigned tasks. Now managing reps appointments only takes a few minutes—rather than hours—each month.

Cons

I have no discovered any disadvantage to this program in over 2 years of use.

Response from RxVantage

Replied July 2019

Thanks for your honest feedback, Georgia. Please let us know if there are any other ways we can help your practice get better, more timely information from life science reps.