Sunwave

RATING:

4.5

(17)

About Sunwave

Sunwave EMR is a cloud-based electronic medical record solution, which helps small to large healthcare organizations manage patient details and automate clinical workflows. It includes treatment plans, clinical notes and ASAM forms, which enable medical staff to handle placement, stay, discharge and nursing of patients. The HIPAA-compliant solution allows employees to customize patient forms as per workflows using WYSIWYG form builder tool and receive notifications for due ones after conducting audits on charts. Sunwave EMR helps facilities streamline the admission process for recurring patients by auto-populating details in the form. Physicians can also monitor the monthly medication history of patients, receive alerts for medications prescribed, and track any ...

Sunwave Pricing

Please contact Sunwave directly for pricing information.

Starting price: 

$30.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Sunwave EMR automated auditing
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Sunwave Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Sunwave

1 - 5 of 17 Reviews

Kyara

Mental Health Care, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2024

Sunwave Systems are the Standard of Mental Health Care

A migration of any size is a beast to tame and manage! The Sunwave team was there with us every step of the way...and you know you've struck gold when you ask repeat questions and you're met with patience and guidance.

PROS

Reports are so dynamic! Repeat admission function to track journey ASAM criteria additions Software that meets all state standards AS WELL AS monitoring the humanistic side of mental health care such as alumni relations

CONS

There is no specific function that is a con or unlikeable, because whenever we reached a wall or dysfunctional section, we reached out to the team and they helped us work through it.

Reason for choosing Sunwave

Bed boards, medication management, as well as the more specific outpatient functions.

Reasons for switching to Sunwave

Our organization was growing and we needed a more robust platform to support as well as guide our growth into new services.

KAREN

Hospital & Health Care, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

My Opinion

I can do away with filing of paper records and poor tracking and following protocols. Sunwave makes this so much easier to do.

PROS

Telehealth allows the agency to be proactive as we are currently dealing with the COVID-19 pandemic and all sense of normalcy is gone. This is the answer to telecommuting.

CONS

The product is so customizable - I am deeply impressed.

Reasons for switching to Sunwave

The product was stagnate and was not evolving.

Sabrina

Medical Practice, 2-10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed July 2021

Great system for Substance Abuse

PROS

Great dashboards and ease of use and good navigation

CONS

Has too many clicks but gets the job done

Tabitha

Mental Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2020

You can't beat Sunwaves staff!

PROS

The biggest thing that I appreciate about Sunwave is their customer service. At initial set up, [SENSITIVE CONTENT HIDDEN] was always available via phone, email or even in person, and she thoroughly explained everyting to me. After sometime, [SENSITIVE CONTENT HIDDEN] became our Product Consultant and she is just as responsive. When we opened another facility, she came to visit and make sure we had everything needed to implement Sunwave into our additional facility. They have both been very kind, attentive, and their actions show how much they care about their customers and believe in their product.

CONS

In previously used alternative software products, I was able to create & edit forms. Although, I don't necessarily like spending time developing & editing forms/software, it was nice to be able to make changes right away instead of submitting a ticket and waiting for the changes to be made.

Reason for choosing Sunwave

Again, I have to say it was the staff made the difference! [SENSITIVE CONTENT HIDDEN] thoroughly explained the software & its potential to our team. He took time and responded quickly when we had follow up questions. We knew that we were purchasing a product that was vested in its customers, becasue they were invested in the quality of thier staff.

Heidi

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

I highly recommend this Software

Overall, it was a very good experience. The support you receive on a personal level at any time of the day is very assuring. They have made multiple improvements over the past few years as well which have been beneficial for our every day use.

PROS

This software is very user friendly. All components work together within the system which makes reporting amazing. This has also been one of the best systems for compliance auditing as well. Billing in general is less time consuming.

CONS

Just the initial change, learning a new system. That is never fun.

Reason for choosing Sunwave

Initially because we liked the presentation regarding the product and the reporting definitely stood out compared to what we were using. The fact that the CRM, EMR and billing were all inclusive and the compatibility was impressive.

Reasons for switching to Sunwave

We were impressed with the system's capability.