# Sunwave Software Reviews, Demo & Pricing - 2026 > Review of Sunwave Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/sunwave-emr-profile --- [Home](https://www.softwareadvice.com/) / [Mental Health Software](https://www.softwareadvice.com/mental-health/) / Sunwave Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/sunwave-emr-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/sunwave-emr-profile/alternatives/) # Sunwave 2026: Benefits, Features & Pricing Wondering if Sunwave is right for your organization? Our Mental Health Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Sunwave 4.5 [(20)](https://www.softwareadvice.com/medical/sunwave-emr-profile/reviews/) Pricing Pricing available upon request ### About Sunwave Sunwave EMR is a cloud-based electronic medical record solution, which helps small to large healthcare organizations manage patient details and automate clinical workflows. It includes treatment plans, clinical notes and ASAM forms, which enable medical staff to handle placement, stay, discharge and nursing of patients. The HIPAA-compliant solution allows employees to customize patient forms as per workflows using WYSIWYG form builder tool and receive notifications for due ones after conducting audits on charts. Sunwave EMR helps facilities streamline the admission process for recurring patients by auto-populating details in the form. Physicians can also monitor the monthly medication history of patients, receive alerts for medications prescribed, and track any out of schedule medicines before starting treatments. Pricing for the solution is available on request and support is provided via online measures. Wondering if Sunwave is right for your organization? Our Mental Health Software selection experts can help you in 15 minutes or less. ## Sunwave User Interface ## Popular Sunwave Alternatives Main Product Sunwave 4.5 [(20)](https://www.softwareadvice.com/medical/sunwave-emr-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.75Value for money - 4.84Customer support - 4.30Functionality Pricing Available upon request Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [EHRYourWay](https://www.softwareadvice.com/medical/ehryourway-profile/) 4.9 [(528)](https://www.softwareadvice.com/medical/ehryourway-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.85Value for money - 4.86Customer support - 4.82Functionality Pricing Available upon request Get Price Alternative Product [TheraNest](https://www.softwareadvice.com/medical/theranest-profile/) 4.4 [(1033)](https://www.softwareadvice.com/medical/theranest-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.26Value for money - 4.39Customer support - 4.13Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Alleva](https://www.softwareadvice.com/medical/alleva-profile/) 4.5 [(282)](https://www.softwareadvice.com/medical/alleva-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.51Value for money - 4.54Customer support - 4.41Functionality Pricing Available upon request Get Price Alternative Product [SimplePractice](https://www.softwareadvice.com/medical/simplepractice-profile/) 4.6 [(2827)](https://www.softwareadvice.com/medical/simplepractice-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.30Value for money - 4.38Customer support - 4.34Functionality Pricing Starting at $49.00 per month Get Price ## Sunwave Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Sunwave Features - Popular features found in Mental Health Charting Claims Management Confirmations/Reminders Document Management E-Prescribing HIPAA Compliant Initial Assessments Medical Billing Patient Portal Secure Messaging - More features of Sunwave Activity Dashboard Alerts/Notifications API Appointment Scheduling Calendar Management Chat/Messaging Claims Scrubbing Client Database Client Portal Clinical Notes Clinic Interoperability Coding Assistance Communication Management Compliance Tracking Customizable Forms Customizable Reports Customizable Templates Data Security Decision Support Document Storage Electronic Payments Electronic Signature Employee Management EMR/EHR File Sharing For Mental/Behavioral Health Forms Management For Substance Abuse Therapy Insurance Eligibility Verification Inventory Management Medication Management Mobile Access Multi-Location Multi-Provider Practice Notes Management Patient Database Patient Intake Patient Records Management Payment Processing Practice Management Progress Notes Progress Tracking Reminders Reporting/Analytics Reporting & Statistics Role-Based Permissions SMS Messaging Staff Management Task Management Telemedicine Template Management Therapy Notes Third-Party Integrations Treatment Planning Workflow Management ## Sunwave Integrations PayPal Integration rated undefined from -1 review authorize.net Integration rated undefined from -1 review Five9 Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review CallRail Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review See all 8 integrations ## Sunwave User Reviews Overall Rating 4.5 Ratings Breakdown 5 50% 4 45% 3 5% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.8 Customer support 4.8 Functionality 4.3 CN Cherryl N. Verified reviewer Hospital & Health Care 201-500 employees Used daily for less than 6 months Review source Reviewed March 2025 Sunwave tool for mental health 4 It has been a strong EMR solution for behavioral health and substance use disorder treatment Its integrated platform and specialized features are significant advantages that has helped me . However the pricing should be considered Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: It is user friendly easy to navigate It also combines CRM, EMR, and billing functionalities, streamlining workflows and reducing the need for multiple software systems. Cons: The cost can be of concern for smaller business Read More KB Kyara B. Verified reviewer Mental Health Care 11-50 employees Used daily for less than 6 months Review source Reviewed June 2024 Sunwave Systems are the Standard of Mental Health Care 5 A migration of any size is a beast to tame and manage! The Sunwave team was there with us every step of the way...and you know you've struck gold when you ask repeat questions and you're met with patience and guidance. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Reports are so dynamic! Repeat admission function to track journey ASAM criteria additions Software that meets all state standards AS WELL AS monitoring the humanistic side of mental health care such as alumni relations Cons: There is no specific function that is a con or unlikeable, because whenever we reached a wall or dysfunctional section, we reached out to the team and they helped us work through it. Reasons for choosing Sunwave Bed boards, medication management, as well as the more specific outpatient functions. Reasons for switching to Sunwave Our organization was growing and we needed a more robust platform to support as well as guide our growth into new services. Read More SM Sabrina M. Verified reviewer Medical Practice 2-10 employees Used other for less than 6 months Review source Reviewed July 2021 Great system for Substance Abuse 3 Ratings Breakdown 3 Ease of use 3 Functionality Pros: Great dashboards and ease of use and good navigation Cons: Has too many clicks but gets the job done Read More KK KAREN K. Verified reviewer Hospital & Health Care 2-10 employees Used daily for less than 6 months Reviewed August 2020 My Opinion 5 I can do away with filing of paper records and poor tracking and following protocols. Sunwave makes this so much easier to do. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Telehealth allows the agency to be proactive as we are currently dealing with the COVID-19 pandemic and all sense of normalcy is gone. This is the answer to telecommuting. Cons: The product is so customizable - I am deeply impressed. Reasons for switching to Sunwave The product was stagnate and was not evolving. Read More SE Samuel E. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 6 months Reviewed August 2020 Sunwave Review 5 Overall impressed with the team and product. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Easy implementation. All the features needed to address our needs. Cons: Unfamiliarity of a tabular software that holds data in that fashion. Reasons for switching to Sunwave MedicalMime was going out of business and our rep from MedicalMime moved to Sunwave. Read More TS Tiah S. Verified reviewer Hospital & Health Care 201-500 employees Used weekly for less than 6 months Review source Reviewed October 2024 Would definitely recommend! 4 My overall experience using Sunwave was a positive one. Staff support was great throughout the process. They were very attentive and always seemed willing to help. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: It's very easy to use. Navigating the platform was simple without much hassle. Very comprehensive Cons: Although it was easy to navigate, there seemed to be a few times where there were too many options to click through. Read More NC Nina C. Verified reviewer Financial Services 10000+ employees Used weekly for less than 6 months Review source Reviewed October 2024 SUNWAVERS recover 4 Took a little while but progress was there in having help support Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Helpful tool for helping those with substance abuse recovery Cons: Can take a while to seek ongoing continuous treatments when helping others Read More TG Tabitha G. Verified reviewer Mental Health Care 51-200 employees Used daily for less than 2 years Reviewed August 2020 You can't beat Sunwaves staff! 4 Ratings Breakdown 4 Ease of use 5 Customer support 3 Functionality Pros: The biggest thing that I appreciate about Sunwave is their customer service. At initial set up, \[SENSITIVE CONTENT HIDDEN\] was always available via phone, email or even in person, and she thoroughly explained everyting to me. After sometime, \[SENSITIVE CONTENT HIDDEN\] became our Product Consultant and she is just as responsive. When we opened another facility, she came to visit and make sure we had everything needed to implement Sunwave into our additional facility. They have both been very kind, attentive, and their actions show how much they care about their customers and believe in their product. Cons: In previously used alternative software products, I was able to create & edit forms. Although, I don't necessarily like spending time developing & editing forms/software, it was nice to be able to make changes right away instead of submitting a ticket and waiting for the changes to be made. Reasons for choosing Sunwave Again, I have to say it was the staff made the difference! \[SENSITIVE CONTENT HIDDEN\] thoroughly explained the software & its potential to our team. He took time and responded quickly when we had follow up questions. We knew that we were purchasing a product that was vested in its customers, becasue they were invested in the quality of thier staff. Read More HL Heidi L. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Reviewed August 2020 I highly recommend this Software 5 Overall, it was a very good experience. The support you receive on a personal level at any time of the day is very assuring. They have made multiple improvements over the past few years as well which have been beneficial for our every day use. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software is very user friendly. All components work together within the system which makes reporting amazing. This has also been one of the best systems for compliance auditing as well. Billing in general is less time consuming. Cons: Just the initial change, learning a new system. That is never fun. Reasons for choosing Sunwave Initially because we liked the presentation regarding the product and the reporting definitely stood out compared to what we were using. The fact that the CRM, EMR and billing were all inclusive and the compatibility was impressive. Reasons for switching to Sunwave We were impressed with the system's capability. Read More VS Vicki S. Verified reviewer Mental Health Care 11-50 employees Used daily for less than 12 months Review source Reviewed July 2022 Great software 5 I am super happy with it. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like it has a super convenient program. It allows a new user to be easily comfortable using the software. Compared to many other softwares it is much more user friendly. I also like that it saves everything so even if I step away from the pic I don’t have to worry about losing my info. Cons: I don’t really have any cons when it comes to this software. Reasons for switching to Sunwave It confused a lot of employees Read More Showing 1 - 10 of 20 Reviews [See All Reviews](https://www.softwareadvice.com/medical/sunwave-emr-profile/reviews/) ## Other Top Recommended Mental Health Software [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **42** times [TheraNest](https://www.softwareadvice.com/medical/theranest-profile/) **4.4** (1033) Recently recommended **42** times [AdvancedMD for Mental Health](https://www.softwareadvice.com/mental-health/advancedmd-profile/) **4.0** (7) Recently recommended **42** times [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/) **4.7** (963) Recently recommended **35** times Stuck Between Options? Our experts can help you compare Sunwave with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice