Easy user interface and nice to navigate the main pages.

The software is accessible at all times and places. Perfect for a very busy practice.

The ease of use, clean look, ability to integrate patient notes, appointments and feedback as well as reporting.

I really enjoyed using it, it was quick and easy to use, with a very simple interface.

Our experience of TM3 is that we have gone paperless which save money and reception time. The practice over all has a more efficient feel to it.

No signature on bespoke emails. No area for frequently used attachments to be stored.

The diary feature is one of its best festures.

Some parts are rather 'clunky' particularly the 'search' section which can be frustrating. Setting up documents also need looking at.

Too many “work arounds”, for the cost of the product you would expect it to work not have to “work around” the problem.

Invoice by email with payment integration through stripe makes for hassle free payments.

TM3 is easy to use and I like many features. Scheduling appointments is very easy and intuitive.

Full calendar does not stay pinned even after pinning in place. Appointment notes currently collapsed and only showing current report rather than showing all treatment reports when you go to a case.

Straight forward logical system. And great access from mobile devices which is invaluable.

Client tracking reports - shows every appointment for each client rather than just the one that has' no future appointment. Date of birth jumping back to blank or to 30/12/1899 when trying to update.

All the features are hard to learn and took a while to master.

The team are very supportive and friendly. They are regularly making changes and updating.

It is cloud based so can get it from anywear on anything. Loads of functions, online booking is perfect.

Difficult for me to distinguish activity in multiple clinics at a quick glance when viewing the daily calendar. Moving between multiple patient's clinical details.

I think it is great value for money and having progressed from TM through TM2 to TM3 the software continues to stay ahead of the competition.

The software makes clinic management easy. Invoicing is simple clinic notes are user friendly and the patient reminders have almost eradicated dnas.

Clinikal notes are easy to use. Receipts emailing also good.

Ease of use and response of technical staff when I need help.

The decision to move to TM3 was a good one - the team are a pleasure to work with and nothing is too hard for them to investigate/ discuss. Use of the system is logical, which helped with compliance.

No diary app for phones. Doesn't have the option to put clients first name first in the appointments field.

The clinical records being perfect for Physiotherapy.

User interface easy to understand and logical.

I am a sole practitioner so I use TM3 for many admin functions. It is great for keeping track of payments, invoices.

I think the overall look is very customer friendly both for practitioners and their clients.

It is a must have and the best softweare for physio clinics.

Overall it's the best solution on the market for physiotherapy.

Sometimes it crashes which makes it difficult to see your diary.

Currently no GDPR certification although they indicate they are compliant.

I had the pleasure of working with a hands-on implementation team: always available and it wasn't a simple database to bring across.

Things are not updated regularly enough, the desktop software seems to be forgotten about completely.

Things have definitely improved over the years and we have a good relationship with their support team who are always helpful and resolve any issues we have quickly for us.

TM3 is great, as it can be used both on our desktop computer and my personal laptop, so it is easy to gain a quick oversight of my clinic no matter where I am.

Solving: no longer require paper notes. Paper notes could be inadvertently destroyed.

How easy it is to amend notes templates and great customer service.

Occasionally updates cause small teething problems in some areas.

Overall I think TM3 is an excellent product and I would thoroughly recommend using it to run your practice. The support team are excellent and are always there to sort out a problem I’d they do arise.

I don’t have to have computers in every room. The program is easy to use, customizable and when I need help it’s quick.

We are just finishing the contract but we will not renew. This is very difficult to use and it’s very useless for medical spa.

It's easy to use, easy to upload information, easy to find things again. Especially like things like flags, and the ability to easily see things like insurance cards.

Unintuitive, clunky, unreliable. On the bright side, DrChrono has a lot of potential to do a lot of things that it doesn't realize due to poor customer service, bugs, and very poor user experience.

The best SOAP notes I have ever used from Millennium (2 versions), Clinic Sense, MassageBook, Vagaro & Mind Body. Dr. Chrono is a land slide winner.

There is downtime that slows or stops practice up to 15 minutes every 3-12 weeks, which is awful. Support  is not readily available as it used to be.

When we initially became a user we loved the customization of the software.

Seamless integration with my MacBook, iMac and iPhone. Fast, knowledgeable support.

An Absolutely beautiful looking EMR and amazing with apple products. Love the patient check in feature.

That is their way of fooling people and getting their money. Their product is also worthless but they won’t let you try it unless you pay them.

Unable to process credit card payments. Customer service is poor.

User friendly, easy to access, not complicated to navigate through.

Over the last seven years, I've seen a progressive improvement to an already excellent software platform and have considered myself lucky for starting with DrChrono from the beginning.

Occasional outages, worsening performance in the live claims feed for billing, and schedule performance issues recently.

Comprehensive integrated system, allows for efficient patient care. Software support is generally good and responsive.

Once my subscription expired they locked me out of the entire system. There was no way to look up any record that I had written.

Well initially the sales team was responsive, quick, helpful. They quickly got us in for a demo.

Excellent help desk when needed which is rare. Excellent electronic prescription iPad integration with the electronic record.

Each page provides a great deal of information. It's worth investing the time to learn how to make the most of the software.

Everything is an add on with extra expense. Customer service is beyond terrible.

I purchased this software for my primary care practice, the features seemed to fit very well.

Great customizable platform/TERRIBLE customer service and help.

My experience is pretty bad with the 'team' at Dr. Chrono. There is no way to actually get in contact with a 'help desk' or to get assistance with issues when the program fails.

Outstanding value for the money. This platform will be foundational as we grow this business.

US Dollar

TM3 is a practice management solution that can be deployed either in the cloud-based or on-premise. It is suitable for a variety of practice types. Key features include patient records with annotations, online appointment booking, clinical notes, live imaging and automatic auditing.


TM3 has reception tools that allow users to manage appointment books for multiple locations and receive payments. TM3 is able to automatically generate batch invoices and create analytical reports and graphs. Users also have access to TM3’s database of clinical notes.


TM3 send automatic text notifications to inform patients about an empty slot in case of some appointment cancellation. The solution provides reporting and financing capabilities which enables practices to visualize, analyze and prioritize their business operations.


TM3 is available for purchase on a per user per month basis with additional add-ons available. The on-premise deployment is only compatible with Windows operating systems. In-person training and implementation is available within the UK and Ireland.



LongDescription

File Management

Document Templates

Patient Records Management

Employee Management

Surveys & Feedback

Electronic Payments

Patient Engagement

Payment Processing

Two-Way Audio & Video

Recurring/Subscription Billing

Practice Management

Online Forms

Customizable Reports

Document Storage

Activity Tracking

SMS Messaging

Charting

Progress Tracking

Digital Signature

Exercise Library

Referral Tracking

Task Scheduling

Electronic Signature

Client Database

Group Scheduling

Confirmation/Reminders

Credit Card Processing

Virtual Waiting Room

Invoice Management

Transaction History

For Chiropractors

Communication Management

Patient Intake

Customer Database

Recurring Appointments

Registration Management

Class Scheduling

Calendar Management

Customizable Fields

Room Booking

Multi-Physician

Template Management

Scheduling

Data Import/Export

Promotions Management

Assessment Management

Multi-Location

One-to-One Messaging

Self Service Portal

Contact Management

Booking Management

EMR/EHR

Email Marketing

Mobile Access

Online Payments

Compliance Management

Historical Reporting

Outcome Assessment Tools

Role-Based Permissions

Client Portal

Event Scheduling

Social Media Integration

Forms Management

Email Reminders

Email Management

Website Integration

Insurance Management

Initial Assessments

File Sharing

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Automated Scheduling

Medical Billing

Physician Scheduling

Availability Management

Customizable Templates

Calendar Sync

Billing & Invoicing

Progress Notes

Event Calendar

Discount Management

Alerts / Escalation

Real Time Reporting

Customizable Branding

Patient Management

Goal Setting/Tracking

Facility Scheduling

Reporting/Analytics

Contact Database

For Physical Therapy

Progress Reports

SOAP notes

Claims Management

Customizable Forms

Appointment Management

Video Conferencing

Records Management

Windows 7

Windows Vista

Windows XP

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

TM3: prices start from £50 or €55 per month.
TM3 Connect: prices start from £60 or €65 per month.

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

In Person

Live Online

Webinars

Documentation

Videos

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks and a patient portal. The DrChrono Partner Marketplace also offers a multitude of app integrations to round out your EHR and practice management software, and our award winning medical FHIR API gives healthcare app developers the opportunity to build additional solutions.

DrChrono's EHR (electronic health record) functionality offers fully customizable form templates or prebuilt forms to help users track patient information. Medical professionals can also add documentation or patient notes to a medical record in order to add context to a specific patient encounter. Any prescription, including EPCS (Electronic Prescribing Controlled Substances), can be sent electronically on iPhone, iPad, or the Internet with our eRx functionality. Lab orders can be submitted electronically to over 40,000 labs around the United States, and results can then be directly uploaded into the patient’s chart. Vital Flowsheets give providers the ability to create baseline health data and monitor each patient’s health measurements over time.

Providers can use the Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system. For medical practices looking to outsource their medical billing, DrChrono offers an RCM (revenue cycle management) service powered by our team of billing experts that can improve clean claims rates and get claims paid faster. Providers can also take advantage of DrChrono’s integrated telehealth software that allows users to conduct appointments from anywhere with no additional downloads. You can even chart from your iPad without closing out of the appointment.

TM3 vs DrChrono

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