The system is easy to use. Our patients love it. Customer service is always helpful. The monthly fee is easily worth the value it brings to the office and patients.

The system is super easy to use. The automatic text reminders are great. Our patients love them. It is also nice that they can reply to us directly for any changes. The happy birthday automatic texts are wonderful. The system makes reactivations and check-ins very easy for staff to do. I love that you can set them to go out at a future time so you can do them early in the morning or late at night but have them send at a normal afternoon time

I wish that we could receive pictures. We take care of a lot of pregnant women and they like to send us a picture after the baby is born. People also like to send a picture of their insurance card on occasion. We have had a few issues with the system going off-line and reminders not being sent out, however, customer service corrected the issue quickly and it didn’t affect our day

Since we've started using zingit I have less concerns about patients missing appointments because they simply don't remember they have an appointment. Our patients love that they can respond to texts that come directly to the front desk and can handle objectives easier than making a phone call. People are very busy these days. Since adding on pro level we've increased our number of reviews as well

Easy to use, and love that I can be used on multiple pc's including the option to bring up our account while I'm at home. We now use pro-level and like the add on to get reviews from patients.

It may seem silly but if the power goes out before the texts have gone out then the texts don't go out. They then have to be forced out at the next opportunity I have to call zingit. However, it's always a quick fix and our patients get their texts

Our patients and staff have found Zingit text reminders to be extremely helpful...when they work. The product itself is a great investment for any business dealing with appointment reminders. However, there are some necessary updates that need to happen on the Zingit side in terms of getting the correct information and making sure the product does what it's supposed to all the time.

Our patients love the text reminders for their appointments! Our staff likes the ability to text/notify patients from a non-personal number.

The overall layout of the mobile workstation could be easier to use and navigate. We have also had some problems with text messages not being sent out and/or sent to the wrong person with incorrect times.

I thought we had upgraded to the pro version after an email conversation with the support team but we have not had any further contact

The software is simple to use and integrates with our appointment calendar.

Patients have commented that the text messages seem unlikely to come directly to or from the doctor.

Helps to keep the missed appointments down to a minimum

automatically communicates with patients

Nothing really. It works great. My staff thinks it's great tool.