ClubRight vs DonorView

ClubRight has 108 reviews and a rating of 4.86 / 5 stars vs DonorView which has 93 reviews and a rating of 4.47 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.86 / 5 (108)
4.47 / 5 (93)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
August 4, 2022
November 16, 2021
Pros/Cons
  • Pros

  • Ease of use and that it is constantly being improved and new features added.
  • It is very easy for any of the team to use, and very good for the members to use on the App.
  • Cons

  • When memberships are set up incorrectly they are difficult to rectify.
  • There isn't really anything I don't like, it does the job we need it to do.
  • Pros

  • This may be more price friendly than other products, although we pay $3,500 a year, so it's not cheap. I do like the additional features of them mailing out tax receipts / thank you letters.
  • We are a small non-profit so it was a good mid-range product that was accessible to us.
  • Cons

  • I believe they do have a feature now where you can prearrange and pay to have someone available to assist in an emergency, but it is not standard.
  • This is a disaster if you are trying to steward donors (and ones are left out). I have to login twice each time when I start.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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