MemberClicks vs StarChapter
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4 / 5
3.7 / 5
Value for Money
4.3 / 5
4.1 / 5
Customer Support
4.7 / 5
4.3 / 5
Functionality
4.1 / 5
3.8 / 5
Last Review Written
August 6, 2024
July 26, 2024
Pros/Cons
Pros
- The software has a nice membership database and allows for good use bu a Chamber of Commerce. We are not a Chamber and find these tools less useful.
- Having a single application suite of functionally rich tools - is worth it's weight in gold. No need for integrating separate data sets - excellent.
- My experience with MemberClicks has been largely positive. The system is fairly easy to use and the support has been excellent.
Cons
- I have been frustrated with the overall experience with MemberClicks.
- The issues that I have are mainly due to my own lack of seeking additional training to use all of the features.
- Inability to customize some financial report features.
Pros
- Love the ease of ease and the professional facing website and features. Star Chapter customer service is wonderful to work with.
- I like that we have a better way to track membership and the membership fees. I like that we were able to create a lot of our pages and that I have access to change things.
- Ve have excellent experience with customer service. They are extremely responsive to support tickets.
Cons
- The system is frustrating to use with confusing interfaces and annoying formatting glitches throughout.
- Customer service hours suck. No excuse there are no evening or Saturday hours.
- The inability to change the REPLY TO in all instances is horrible as people generally trash emails received from unknown or unidentified users like those that read "info.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
