WebSuite2 vs MemberPlanet

RATING:

4.8

(26)

WebSuite2 has 26 reviews and a rating of 4.85 / 5 stars vs MemberPlanet which has 261 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (26)
4.7 (261)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 15, 2021
February 28, 2024
Pros/Cons
  • Pros

  • The ability to customize the information, have it integrated with our website and easily output reports, name badge, and invoices.
  • User friendly; customizable, easy to train staff, features like events management, continuing education module, e-bulletins, etc.
  • Cons

  • I can't think of anything. If there is something we don't like, they change it.
  • This is, of course a pro for those associations. Unfortunately, the lack of permissions within the system forces associations to rely on TCS' staff to make any changes to web design.
Read all user reviews
  • Pros

  • What I like best is the ease of use of the Memberplanet application. Memberplanet is extremely user friendly.
  • Customer service is friendly, helpful, fast and responsive. The reporting features are excellent which makes the reconciliation process so much easier from a accounting prospective.
  • Cons

  • Inability to manage members by bulk. Absolutely terrible tech support or responsiveness to customer needs.
  • Reporting features can be delayed making accounting reconciliation a nightmare. Also, this database does not let you include someone without an email.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos