Skips over some number inputs and forces you to type it again. Cannot delete communication logs if an error is made.

Very user friendly even a non-tech individual can navigate without fail. Support is at your finger tips with a very rapid response time.

Time consuming for administrators. Alleva struggled with the flow of the roll out within our business.

The assessment and document features can be difficult to navigate.

Ease of progress notes, treatment planning and assignments attached to treatment plans along with easy updates within the plan, and discharge plan/ summary are simple.

Software supported basic revenue cycle management functions.

Ease of use, excellent customer support, affordable.

It has helped our therapists be more effecient and effective with their time and treatment of clients. It has helped us to become CARF accredited and meets all of our multiorganizational needs.

The medication ordering options are constrained and difficult to use.

It is consumer friendly, simple and timely. Meaning it doesn't consume my time unnecessarily in documentation.

Alleva's user friendly interface and its ability to streamline my workflow efficiently.

The templates are perfect, especially for progress notes and I love that the Alleva team has worked with us to tailor/ improve it to make it even more user friendly.

This software is very user friendly and has great customer service.

This is literally the only part of Alleva that has been difficult to work with.

The staff has been very supportive and open to communication with our current staff they have been able to correct any errors or issues that we've found with ease and quickness.

I like that the software is capable of many things and can be edited to fit each companies needs. I love that it autosaves everything.

Great customer service, great support team, User friendly. I've worked with 3 other EMR/EHR's and Alleva made my job considerably easier.

I have been happy for the past year, and based on all information I have, will be happy for many years to come.

This lack of a feature has been very stressful for our company in working mobile as many button simply don't work and the calendar is not mobile friendly.

My overall experience with Alleva has been spectacular. At the end of the day with an EHR, you want top quality customer service and customer experience.

Working with [sensitive content hidden] has been an absolute pleasure. They are knowledgeable, kind, and eager to help.

Alleva is very easy to use. I appreciate the ease in charting, looking at biopsychosocials, obtaining documents, etc.

It is frustrating to have the system glitch multiple times a shift - screens not populating with data already entered, at least daily a message saying there is a loading error.

The entire Alleva team and their willingness to flex, grow and change as we mature our business model.

The customer service is the best attribute to this software by far. The team at Alleva is always happy to help us in learning how to use their product and tailor the product itself to suit our needs.

There are very many components that my agency does not use and so it's confusing to have to ignore so much of what is on our screen.

Specialized Software for PHP, IOP, and Residential Providers of Behavioral Health & Substance Abuse Treatment.

Very user friendly in all areas of the software. The software was well put together and allowing the user to understand and acknowledge the information quickly.

The mobile software is beyond terrible and pales in comparison to the desktop application.

We have many different oversight agencies that have various requirements. Alleva is able to bring these all together in a user friendly way that keeps us compliant all while making workflow easier.

Have to logout and log back in. When you are trying to get meds to 60 people and you have to keep doing this - its annoying.

I like that its visually appealing, and rather easy to use. You can track and pull reports on pretty much every aspect of a clients treatment.

Helpful with tracking important business information such as census, patient patterns in mental health and substance abuse. Excellent customer service and support.

Treatment planning is the worst, using the drop down menus are not in line with state and federal requirements.

It is user friendly and the customer service is excellent.

My overall experience with Alleva has been good. I would highly recommend it to any healthcare facility looking to replace their current EMR.

It has helped us to improve as an organization and meet licensing needs as well as provide a better platform to serve our clientele.

It is time consuming to adapt our facility to Alleva. Alleva appears to struggle with understanding out states regulation and overall substance use disorder treatment for our level of care.

As a business we are still struggling to use the software but it’s more on user error not software error.

I like that templates can be saved and reused. That is helpful for quickly completing progress notes after seeing a client.

Excellent experience and their customer support is the best.

I appreciate all the representative's I have spoken with and would recommend and have My Clients Plus to all the providers I know. Thank you so much for your support.

Terrible customer service. You need to hire more help until this mess gets figured out as I know I am not the only one having problems with the switch to Apex.

I used it for a very small, very part-time practice mostly to have a paper trail for about a half dozen clients should they want receipts for payment.

It is easy to use and they have the best customer service. When you call for help you get immediate solutions from a super friendly staff.

I tried my clients plus for the low cost. It seemed like a good value if you are searching for a low cost EHR.

Ease of use and friendly, helpful, and timely costumer service.

I have had a wonderful experience with My Clients Plus and I have been using it for over 3 years now and continue to recommend it to fellow therapists.

The product is always expanding and improving. I have, and will continue to, recommend it to other therapists.

The support staff is amazing. Like with most complex software, there is a learning curve at the beginning.

I'm a little worried for when my old laptop dies.

Customer support is amazing - the agents are professional, knowledgeable and friendly.

MC+ is very easy to use, intuitive, and comes with an amazing number of options to choose from when managing clients.

MC+ has always had outstanding and very responsive customer service. I only have to contact them a couple times per year, but they are always fast and thorough with their responses.

At times I have messed on and needed to correct a claim or payment but to do this you have to delete the service and then start all over.

I have been extremely pleased with this software and customer service. It has been a lifesaver for me as the bookkeeper/ billing agent of an independent mental health practitioner's office.

I think this product is very difficult to use. I don't like the layout of the website.

L switched to My Clients Plus for the quality and user friendly interface in addition to the online case notes feature.

Been using this service for almost 10 years. The program is great and customer service is amazing.

For the cost, it is excellent. The notes are easy to use too.

Losing that is an annoying but small price for the simplicity of  My Clients Plus.

It is fairly easy to use, the best aspect is the customer support. It is available and extremely helpful for the busy therapist running a private practice.

The recording says to leave only one message but a month has gone by and no one has called me. I am owed over$200 in overcharges.

There's a great variety of templates, I can link the calendar with appointments simply through Jituzu. The reminders for scheduling are the best.

I love the affordability of this software. Our practice does not need a lot of bells and whistles, and this software is perfect.

The price is reasonable. Customer service is quick and helpful on occasions when I have had questions.

Being a pretty new user of my client plus I have to say that in addition to being user friendly the company - My client plus- has the best costumer service so far.

The customer support staff are quick to respond, super friendly, and willing to help however they can.

They helped me every step of the way until my issue resolved. Now I am totally running and I love the product.

About 13 years ago, I offered to do her billing for her. She was using another billing program that was complicated and had horrendous customer service.

A wonderful online billing service for a private practice therapist.

US Dollar

Alleva's EMR software solution offers the latest technology to therapists, improves the quality of their work, and relieves stress. The intuitive, user-friendly platform eases the workflow for those providing care.

The EMR dashboard is task-based. If you have notes that need to be saved and signed, you don't need to go into each client chart to find what needs to be completed. When you log in for the day, you will see everything that needs to be completed. It also integrates with surveys to track treatment results and program improvement areas.

Alleva auto-populates ICD-10 codes, and behavioral definitions can be customized to create a client-specific treatment plan. The solution is able to record patients' vitals and facilitates medication management. They offer ePrescribe. Customizable alerts can be set up for other users and clients via email or text. Users have the option to customize intake forms as well.

Additional notable features include built-in telehealth, a robust CRM, client portal, mobile app. Alleva is mobile-friendly, so clinicians are able to work from anywhere and dictate their notes from their mobile devices. Insights is an advanced reporting tool that is fully customizable and makes reporting a breeze. 

With dedicated support available at every step, Alleva's friendly EMR leads the way in behavioral health. 

LongDescription

Treatment Planning

Employee Management

Confirmation/Reminders

Self Service Portal

EMR/EHR

E-Prescribing

Inpatient/Residential

Initial Assessments

Medical Billing

For Mental/Behavioral Health

Compliance Tracking

Claims Management

Appointment Scheduling

Multi-Provider Practice

Customizable Reports

Activity Tracking

Progress Tracking

Task Scheduling

Calendar Management

Scheduling

Multi-Location

Role-Based Permissions

Client Portal

Forms Management

Workflow Management

Activity Dashboard

Reporting & Statistics

Alleva vs My Clients Plus

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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