# CentralReach Software Reviews, Demo & Pricing - 2026

> Review of CentralReach Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/mental-health/centralreach-profile

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CentralReach

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Overview

[Reviews](https://www.softwareadvice.com/medical/centralreach-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/centralreach-profile/alternatives/)

# CentralReach 2026: Benefits, Features & Pricing

Wondering if CentralReach is right for your organization?

Our Applied Behavior Analysis Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

CentralReach

4.3

[(157)](https://www.softwareadvice.com/medical/centralreach-profile/reviews/)

FrontRunner 2026

Pricing

Pricing available upon request

### About CentralReach

CentralReach is the leading AI-powered EMR and practice management platform purpose-built for autism and IDD care. Trusted by 4,000+ providers and 200,000+ professionals, it connects intake, scheduling, clinical documentation, billing, learning, and analytics in one secure, HIPAA-compliant workspace.

At the core is cari, CR's proprietary AI trained on billions of data points and validated by 40+ BCBAs. Cari automates scheduling, audits, and claims to reduce manual work, protect revenue, and free staff to focus on delivering high-quality care.

From intake to outcomes, CentralReach simplifies every step of care delivery. Families complete digital intake forms that instantly create client profiles and parent portal access. Dynamic scheduling maximizes billable hours and matches clients to the right provider. Clinicians use customizable notes and mobile tools to collect accurate data (online or offline). Billing is streamlined with bulk invoicing, claim scrubbing, and clearinghouse integrations, while built-in audits safeguard compliance. Leadership teams gain visibility through KPI dashboards and business intelligence to support future growth.

From ABA to speech and OT, CentralR...

each equips teams to: - Deliver better outcomes with connected data - Protect revenue with audit-ready claims - Reduce burnout by eliminating admin tasks - Scale operations with confidence Purpose-built, proven, and AI-powered, CentralReach is the operating system for autism and IDD providers.

Wondering if CentralReach is right for your organization?

Our Applied Behavior Analysis Software selection experts can help you in 15 minutes or less.

## CentralReach User Interface

## Popular CentralReach Alternatives

Main Product

CentralReach

4.3

[(157)](https://www.softwareadvice.com/medical/centralreach-profile/reviews/)

Ratings Breakdown

-   4.01Ease of use
-   4.13Value for money
-   4.29Customer support
-   4.24Functionality

Pricing

Available upon request

Get Price

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Ratings Breakdown

-   4.32Ease of use
-   3.97Value for money
-   3.95Customer support
-   3.98Functionality

Pricing

Starting at $20.00 per month

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-   4.30Ease of use
-   4.26Value for money
-   4.39Customer support
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-   4.68Ease of use
-   4.59Value for money
-   4.74Customer support
-   4.48Functionality

Pricing

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-   4.81Ease of use
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Pricing

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-   3.43Ease of use
-   3.0Value for money
-   3.0Customer support
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Pricing

Starting at $0.01 per month

Get Price

## CentralReach Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## CentralReach Features

-   Popular features found in Applied Behavior Analysis
    
    ABA Data Collection
    
    Appointment Management
    
    Mobile Access
    
    Practice Management
    
-   More features of CentralReach
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Appointment Scheduling
    
    Assessment Management
    
    Automated Scheduling
    
    Availability Management
    
    Behavior Tracking
    
    Billing & Invoicing
    
    Calendar Management
    
    Care Plan Management
    
    Charting
    
    Chat/Messaging
    
    Claims Management
    
    Claims Scrubbing
    
    Client Database
    
    Client Portal
    
    Clinical Notes
    
    Clinic Interoperability
    
    Coding Assistance
    
    Communication Management
    
    Compliance Management
    
    Compliance Tracking
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Security
    
    Data Storage Management
    
    Data Visualization
    
    Decision Support
    
    Documentation Management
    
    Document Management
    
    Document Storage
    
    Document Templates
    
    Electronic Payments
    
    Electronic Signature
    
    Employee Management
    
    EMR/EHR
    
    For ABA Industry
    
    For Mental/Behavioral Health
    
    Forms Management
    
    For Occupational Therapists
    
    Goal Setting/Tracking
    
    HIPAA Compliant
    
    Historical Reporting
    
    Initial Assessments
    
    Insurance Eligibility Verification
    
    Insurance Management
    
    Invoice Management
    
    Learning Management
    
    Medical Billing
    
    Multi-Location
    
    Multi-Physician
    
    Multi-Provider Practice
    
    Notes Management
    
    Outcome Assessment Tools
    
    Patient Database
    
    Patient Engagement
    
    Patient Intake
    
    Patient Monitoring
    
    Patient Portal
    
    Patient Records Management
    
    Patient Scheduling
    
    Payroll Management
    
    Physician Scheduling
    
    Program Management
    
    Progress Notes
    
    Progress Reports
    
    Progress Tracking
    
    Real-Time Reporting
    
    Records Management
    
    Registration Management
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Revenue Management
    
    Role-Based Permissions
    
    Scheduling
    
    Self Service Portal
    
    Session Notes
    
    SOAP notes
    
    Staff Management
    
    Template Management
    
    Therapy Notes
    
    Third-Party Integrations
    
    Treatment Planning
    
    Visual Analytics
    

## CentralReach User Reviews

Overall Rating

4.3

Ratings Breakdown

5

54%

4

32%

3

7%

2

4%

1

3%

Secondary Ratings

Ease of Use

4.0

Value for money

4.1

Customer support

4.3

Functionality

4.2

Tiffany M. G.

Verified reviewer

Individual & Family Services

201-500 employees

Used daily for less than 12 months

Review source

Reviewed February 2018

CentralReach is innovative with its layout compared to comparable software.

4

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

I liked the flexibility of the timesheets and how easy it was to input times, notes, and details regarding my ABA visits. It was very helpful to have each time block labeled and I could put my clients information (case numbers, Medicaid numbers, etc.) with the time block I used.

Cons:

I wish the layout was a little larger. Sometimes when I was in a rush I would make an error thinking I clicked a certain time or client but it wasn't the right one.

Read More

MF

Maria F.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for less than 2 years

Reviewed December 2024

CR experience

4

Overall we have had a positive experience. We are considering the payroll options with CR.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

I appreciate the system is easy to use and pretty straight forward.

Cons:

I dislike that calendars do not reflect converted changes. Some features for management are difficult to manuver.

Reasons for switching to CentralReach

They were not very organized and we wanted something that would make the work load easier.

Read More

ES

Esther S.

Verified reviewer

Medical Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2026

Ease of Use

4

Ratings Breakdown

3

Ease of use

3

Functionality

Pros:

CR is thorough for ABA. It allows users to upload reports and has a section for trainings. ABA coworkers found it easy to collect data. Scheduling was rather easy with it as well.

Cons:

It's a bit clunky for ST and OT though, not as user friendly. The notes sections were editable making it more user friendly but it always seemed to take longer to complete and submit notes for OT / ST. Training to use CR took so long! Finding items and editing the site for personalization simply was not user friendly for non techies.

Read More

MC

Maria C.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

CentralReach For Very Small Business

3

I would say I like CentralReach. Representatives have been great most of the time. Putting in a ticket is slow to get things resolved. I used to be able to call and get things done right away. I have been using CR for over 12 years now, and I like to think I gave them some good ideas in the beginning. Just very expensive for us.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

CentralReach is great to have everything in one place, such as data collection, onboarding paperwork, timesheets, billing, claims, invoicing, trainings, etc. Haven't been able to find another platform that has all of this.

Cons:

The cost of all the add-ons is a bit much. Also, having to pay that for each employee when only certain ones use a feature. Very expressive for a small company like mine. Not a fan of the app and their checklists. Lastly, it's annoying that they don't connect with all the other platforms we use.

Reasons for choosing CentralReach

We would love to switch but no one else has all the bells and whistles we need

Read More

JH

Jesseca H.

Verified reviewer

Mental Health Care

51-200 employees

Used daily for more than 2 years

Reviewed November 2024

10+ Year Customer

5

We have worked with CR for over ten years and have been successful in many ways. We use the system to many aspects of our day to day operations. I would highly recommend CR to others!

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

I really appreciate the support I receive from the Central Reach team. There has been a lot of growth and new features and they are always there to walk us through the steps and hiccups.

Cons:

As with most technology, there are some errors or glitches that occasionally affect our workflow.

Reasons for switching to CentralReach

We made the switch years ago when CR rolled out a clinical solution. It didn't make sense to use both systems and we preferred the ease of CR.

Read More

LL

Laura L.

Verified reviewer

Mental Health Care

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed April 2025

Little good, lots of work- could improve

3

Fine for the minimal amount I use it now. We ended up setting up a second EMR for the Speech and OT providers to document in, and only upload the necessary documents into CR. I mostly use CR Calendar, and convert notes-> billing weekly visits. But it works well for the ABA staff, unless it is being glitchy.

Ratings Breakdown

2

Ease of use

3

Functionality

Pros:

This system supports our clinic's ABA documentation and data collection nicely.

Cons:

This system does not support creating Speech, Or OT Evaluations and documents - those were written in Word/ Docs and copy/ pasted in when we used CR for documenting purposes. Also the calendar feature is too rigid, not easy to create or change appointments at all, or to see when other providers have appointments with shared clients (ON the calendar).

Read More

AA

Amber A.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed September 2025

Good software that could use some tweaks

3

Over all it's a decent software that has room to improve. I wish I could meld it with other software to combine preferences and improve client data collection.

Ratings Breakdown

3

Ease of use

5

Customer support

4

Functionality

Pros:

I liked the data collection page and methods to collect data. I also like how you can view the graphs as you're collecting data. I did like the ability to structure the session note.

Cons:

I did not like the method to add and manage new goals. It's very tedious and difficult to understand if you're not fully trained on it. Adding and removing appointments was also tedious.

Read More

EQ

Emma Q.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Centra Reach

3

I have been using it for 3 years and definitely think it does a nice job overall for all the things I use it for in my day to day work. I have seen some other platforms for data collection and I do think CR is the best looking platform and does well overall

Ratings Breakdown

4

Ease of use

4

Functionality

Pros:

I like that is accessible on many different devices and is very versatile in its use. I can edit and change many settings to fit my needs.

Cons:

It often logs me out while I am using it and will delete the data I have inputed within it. I also don't like that I can only be logged in on what device at a time. I often want to have it open on my tablet and laptop at the same time during work.

Read More

FM

Freyxa M.

Verified reviewer

Mental Health Care

201-500 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Central Reach and ABA

4

My overall experience with Central region has been really good, really user-friendly and really easy to grab a hold of it

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

What I like about Central, which is that is a software that has only information and it’s really useful, friendly, including the mobile app to just take data or just to have information as an HR admin, it’s a really good and forward software to make everyone’s life easier and it doesn’t matter if it’s from the clients’ end or company’s

Cons:

As good as it is, what I like the least about reach is how general it can be, and how specific permissions cannot be provided

Read More

bg

beth g.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Reviewed December 2024

Scalable for ABA business

5

I like a practice management software as opposed to everything on paper like it was before 2021. The software is easily scalable as the business grows.

Ratings Breakdown

4

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

Integration of different aspects of ABA therapy and business

Cons:

RBTs complain about it not being easy to prepare and convert notes at sessions

Read More

Showing 1 - 10 of 157 Reviews

[See All Reviews](https://www.softwareadvice.com/medical/centralreach-profile/reviews/)

## CentralReach Popular Comparisons

[RethinkBH vs CentralReach](https://www.softwareadvice.com/compare/201526-rethink/vs/391991-centralreach/)[TheraNest vs CentralReach](https://www.softwareadvice.com/medical/centralreach-profile/vs/theranest/)[TherapyNotes, LLC vs CentralReach](https://www.softwareadvice.com/medical/centralreach-profile/vs/therapynotes/)[Theralytics vs CentralReach](https://www.softwareadvice.com/medical/centralreach-profile/vs/theralytics/)[AlohaABA vs CentralReach](https://www.softwareadvice.com/medical/alohaaba-profile/vs/centralreach/)[CR Essentials vs CentralReach](https://www.softwareadvice.com/mental-health/behaviorsoft-profile/vs/centralreach/)[SimplePractice vs CentralReach](https://www.softwareadvice.com/medical/centralreach-profile/vs/simplepractice/)[ABAdesk vs CentralReach](https://www.softwareadvice.com/mental-health/abadesk-profile/vs/centralreach/)

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