--- title: "CentralReach Software Reviews, Demo & Pricing - 2026" description: "Review of CentralReach Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/mental-health/centralreach-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Applied Behavior Analysis Software](https://www.softwareadvice.com/mental-health/aba-comparison/) / CentralReach Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/centralreach-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/centralreach-profile/alternatives/) # CentralReach Review Custom quote 1 plan Wondering if CentralReach is right for your organization? Our Applied Behavior Analysis Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview CentralReach 4.3 [(158)](https://www.softwareadvice.com/medical/centralreach-profile/reviews/) FrontRunner 2026 Pricing Pricing available upon request ### About CentralReach CentralReach is the leading AI-powered EMR and practice management platform purpose-built for autism and IDD care. Trusted by 4,000+ providers and 200,000+ professionals, it connects intake, scheduling, clinical documentation, billing, learning, and analytics in one secure, HIPAA-compliant workspace. At the core is cari, CR's proprietary AI trained on billions of data points and validated by 40+ BCBAs. Cari automates scheduling, audits, and claims to reduce manual work, protect revenue, and free staff to focus on delivering high-quality care. From intake to outcomes, CentralReach simplifies every step of care delivery. Families complete digital intake forms that instantly create client profiles and parent portal access. Dynamic scheduling maximizes billable hours and matches clients to the right provider. Clinicians use customizable notes and mobile tools to collect accurate data (online or offline). Billing is streamlined with bulk invoicing, claim scrubbing, and clearinghouse integrations, while built-in audits safeguard compliance. Leadership teams gain visibility through KPI dashboards and business intelligence to support future growth. From ABA to speech and OT, CentralR... each equips teams to: - Deliver better outcomes with connected data - Protect revenue with audit-ready claims - Reduce burnout by eliminating admin tasks - Scale operations with confidence Purpose-built, proven, and AI-powered, CentralReach is the operating system for autism and IDD providers. Wondering if CentralReach is right for your organization? Our Applied Behavior Analysis Software selection experts can help you in 15 minutes or less. ## CentralReach User Interface ## Popular CentralReach Alternatives Main Product CentralReach 4.3 [(158)](https://www.softwareadvice.com/medical/centralreach-profile/reviews/) Ratings Breakdown - 4.01Ease of use - 4.13Value for money - 4.29Customer support - 4.25Functionality Pricing Available upon request Get Price Alternative Product [RethinkBH](https://www.softwareadvice.com/product/201526-rethink/) 4.1 [(124)](https://www.softwareadvice.com/product/201526-rethink/reviews/) Ratings Breakdown - 4.32Ease of use - 3.97Value for money - 3.95Customer support - 3.98Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [TheraNest](https://www.softwareadvice.com/medical/theranest-profile/) 4.4 [(1051)](https://www.softwareadvice.com/medical/theranest-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.26Value for money - 4.39Customer support - 4.13Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/) 4.7 [(969)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.59Value for money - 4.74Customer support - 4.48Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [AdvancedMD for Mental Health](https://www.softwareadvice.com/mental-health/advancedmd-profile/) 4.0 [(7)](https://www.softwareadvice.com/mental-health/advancedmd-profile/#reviews) Ratings Breakdown - 3.43Ease of use - 3.0Value for money - 3.0Customer support - 3.43Functionality Pricing Starting at $0.01 per month Get Price Alternative Product [AlohaABA](https://www.softwareadvice.com/medical/alohaaba-profile/) 4.9 [(65)](https://www.softwareadvice.com/medical/alohaaba-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.81Value for money - 4.98Customer support - 4.63Functionality Pricing Starting at $29.99 per month Get Price ## CentralReach Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CentralReach Features - Popular features found in Applied Behavior Analysis ABA Data Collection Appointment Management Mobile Access Practice Management - More features of CentralReach Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Scheduling Assessment Management Automated Scheduling Availability Management Behavior Tracking Billing & Invoicing Calendar Management Care Plan Management Charting Chat/Messaging Claims Management Claims Scrubbing Client Database Client Portal Clinical Notes Clinic Interoperability Coding Assistance Communication Management Compliance Management Compliance Tracking Customizable Forms Customizable Reports Customizable Templates Data Security Data Storage Management Data Visualization Decision Support Documentation Management Document Management Document Storage Document Templates Electronic Payments Electronic Signature Employee Management EMR/EHR For ABA Industry For Mental/Behavioral Health Forms Management For Occupational Therapists Goal Setting/Tracking HIPAA Compliant Historical Reporting Initial Assessments Insurance Eligibility Verification Insurance Management Invoice Management Learning Management Medical Billing Multi-Location Multi-Physician Multi-Provider Practice Notes Management Outcome Assessment Tools Patient Database Patient Engagement Patient Intake Patient Monitoring Patient Portal Patient Records Management Patient Scheduling Payroll Management Physician Scheduling Program Management Progress Notes Progress Reports Progress Tracking Real-Time Reporting Records Management Registration Management Reporting/Analytics Reporting & Statistics Revenue Management Role-Based Permissions Scheduling Self Service Portal Session Notes SOAP notes Staff Management Template Management Therapy Notes Third-Party Integrations Treatment Planning Visual Analytics ## CentralReach User Reviews ## CentralReach customer ratings - Overall rating: 4.3/5 - Total reviews: 158 ### Rating distribution - 5 stars: 86 reviews (54%) - 4 stars: 50 reviews (32%) - 3 stars: 11 reviews (7%) - 2 stars: 7 reviews (4%) - 1 star: 4 reviews (3%) ### Secondary ratings - Ease of use: 4.0/5 - Value for money: 4.1/5 - Customer support: 4.3/5 - Functionality: 4.2/5 --- ### CentralReach is innovative with its layout compared to comparable software. - Overall rating: 4/5 - Reviewer: Tiffany M. G. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I liked the flexibility of the timesheets and how easy it was to input times, notes, and details regarding my ABA visits. It was very helpful to have each time block labeled and I could put my clients information (case numbers, Medicaid numbers, etc.) with the time block I used. #### Cons I wish the layout was a little larger. Sometimes when I was in a rush I would make an error thinking I clicked a certain time or client but it wasn't the right one. --- ### CentralReach Experience - Overall rating: 4/5 - Reviewer: Sadie N. - Verified reviewer: Yes - Industry: Child Day Care Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I have had a positive experience using CentralReach #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most about CentralReach is the ease of use. #### Cons What I like least about central reach is when it crashes and does not save data. #### Reasons for switching to CentralReach The company I was with changed to Central Reach --- ### Easy access - Overall rating: 5/5 - Reviewer: Viergela C. - Verified reviewer: Yes - Industry: Child Day Care Services - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, CentralReach is a comprehensive and effective platform for ABA professionals. It streamlines scheduling, data collection, documentation, and client management in one system, which improves efficiency and organization. However, the platform can be challenging to learn initially, and occasional technical issues may affect the user experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about CentralReach: •CentralReach keeps scheduling, session notes, data collection, billing, and client information all in one place, making it convenient and organized. #### Cons What I dislike most about CentralReach: •The system can sometimes be slow, glitchy, or log users out unexpectedly. •There is a steep learning curve, especially for new users. --- ### It's okay, the app is likely better. - Overall rating: 2/5 - Reviewer: Kimberly B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered I liked it but would've likely liked the app better. The website server, however, should be improved so that data points can automatically save without the data collector having to consistently press the button to save data. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros What I liked most about CentralReach was how easy it is to use when writing session notes. The way the schedule was set-up was also easy to access and view. #### Cons The actually data collection was sometimes off, mainly because my company used only the website and not the app. As an RBT having a server accurately save the data tracked is highly important however CentralReach would randomly (likely due to using the website only) log me out and erase the data I had collected up until that point because if I did not press the save button after every data point collected. #### Reasons for switching to CentralReach I switched companies where one used rethink and the other centralreach. --- ### CR experience - Overall rating: 4/5 - Reviewer: Maria F. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall we have had a positive experience. We are considering the payroll options with CR. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I appreciate the system is easy to use and pretty straight forward. #### Cons I dislike that calendars do not reflect converted changes. Some features for management are difficult to manuver. #### Reasons for switching to CentralReach They were not very organized and we wanted something that would make the work load easier. --- ### CentralReach For Very Small Business - Overall rating: 3/5 - Reviewer: Maria C. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would say I like CentralReach. Representatives have been great most of the time. Putting in a ticket is slow to get things resolved. I used to be able to call and get things done right away. I have been using CR for over 12 years now, and I like to think I gave them some good ideas in the beginning. Just very expensive for us. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros CentralReach is great to have everything in one place, such as data collection, onboarding paperwork, timesheets, billing, claims, invoicing, trainings, etc. Haven't been able to find another platform that has all of this. #### Cons The cost of all the add-ons is a bit much. Also, having to pay that for each employee when only certain ones use a feature. Very expressive for a small company like mine. Not a fan of the app and their checklists. Lastly, it's annoying that they don't connect with all the other platforms we use. #### Reasons for choosing CentralReach We would love to switch but no one else has all the bells and whistles we need --- ### Ease of Use - Overall rating: 4/5 - Reviewer: Esther S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros CR is thorough for ABA. It allows users to upload reports and has a section for trainings. ABA coworkers found it easy to collect data. Scheduling was rather easy with it as well. #### Cons It's a bit clunky for ST and OT though, not as user friendly. The notes sections were editable making it more user friendly but it always seemed to take longer to complete and submit notes for OT / ST. Training to use CR took so long! Finding items and editing the site for personalization simply was not user friendly for non techies. --- ### Good software that could use some tweaks - Overall rating: 3/5 - Reviewer: Amber A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Over all it's a decent software that has room to improve. I wish I could meld it with other software to combine preferences and improve client data collection. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I liked the data collection page and methods to collect data. I also like how you can view the graphs as you're collecting data. I did like the ability to structure the session note. #### Cons I did not like the method to add and manage new goals. It's very tedious and difficult to understand if you're not fully trained on it. Adding and removing appointments was also tedious. --- ### Little good, lots of work- could improve - Overall rating: 3/5 - Reviewer: Laura L. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fine for the minimal amount I use it now. We ended up setting up a second EMR for the Speech and OT providers to document in, and only upload the necessary documents into CR. I mostly use CR Calendar, and convert notes-> billing weekly visits. But it works well for the ABA staff, unless it is being glitchy. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 3/5 #### Pros This system supports our clinic's ABA documentation and data collection nicely. #### Cons This system does not support creating Speech, Or OT Evaluations and documents - those were written in Word/ Docs and copy/ pasted in when we used CR for documenting purposes. Also the calendar feature is too rigid, not easy to create or change appointments at all, or to see when other providers have appointments with shared clients (ON the calendar). --- ### Centra Reach - Overall rating: 3/5 - Reviewer: Emma Q. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using it for 3 years and definitely think it does a nice job overall for all the things I use it for in my day to day work. I have seen some other platforms for data collection and I do think CR is the best looking platform and does well overall #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I like that is accessible on many different devices and is very versatile in its use. I can edit and change many settings to fit my needs. #### Cons It often logs me out while I am using it and will delete the data I have inputed within it. I also don't like that I can only be logged in on what device at a time. I often want to have it open on my tablet and laptop at the same time during work. --- Showing 1 - 10 of 158 Reviews [See All Reviews](https://www.softwareadvice.com/medical/centralreach-profile/reviews/) ## CentralReach Popular Comparisons [RethinkBH vs CentralReach](https://www.softwareadvice.com/compare/201526-rethink/vs/391991-centralreach/)[TheraNest vs CentralReach](https://www.softwareadvice.com/medical/centralreach-profile/vs/theranest/)[TherapyNotes, LLC vs CentralReach](https://www.softwareadvice.com/medical/centralreach-profile/vs/therapynotes/)[AlohaABA vs CentralReach](https://www.softwareadvice.com/medical/alohaaba-profile/vs/centralreach/)[Theralytics vs CentralReach](https://www.softwareadvice.com/medical/centralreach-profile/vs/theralytics/)[CR Essentials vs CentralReach](https://www.softwareadvice.com/mental-health/behaviorsoft-profile/vs/centralreach/)[SimplePractice vs CentralReach](https://www.softwareadvice.com/medical/centralreach-profile/vs/simplepractice/)[ABAdesk vs CentralReach](https://www.softwareadvice.com/mental-health/abadesk-profile/vs/centralreach/) [Compare All Alternatives](https://www.softwareadvice.com/medical/centralreach-profile/alternatives/) ## Other Top Recommended Applied Behavior Analysis Software [AdvancedMD for Mental Health](https://www.softwareadvice.com/mental-health/advancedmd-profile/) **4.0** (7) Recently recommended **77** times [MedEZ](https://www.softwareadvice.com/medical/medez-profile/) **4.8** (20) Recently recommended **23** times [ClinicTracker](https://www.softwareadvice.com/medical/jag-products-clinictracker-profile/) **4.3** (51) Recently recommended **8** times [Noteable](https://www.softwareadvice.com/medical/noteable-profile/) **4.7** (94) Recently recommended **5** times Stuck Between Options? Our experts can help you compare CentralReach with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice