Rethink vs Vagaro

RATING:

4.5

(47)

Rethink has 47 reviews and a rating of 4.45 / 5 stars vs Vagaro which has 3369 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (47)
4.7 (3369)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 19, 2024
May 2, 2024
Pros/Cons
  • Pros

  • The program library allows you find other useful program to add for your client, the training videos are also very helpful for training parents, and is it very user friendly.
  • Their onboarding and support teams are efficient and proactive. It is clear management cares about their clients and is invested in their success.
  • Cons

  • There are also way too many drop downs and switching windows happening within the software just to see the information I need.
  • The plans are fairly useless to us in the field as they are not designed for clinical practices. The behavior reduction program layout makes it too simple to just check a lot of boxes.
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  • Pros

  • The software is user friendly. Between the numerous integrations and the app I and my clients have been very satisfied with the ease of use.
  • I love that there are many benefits for clients, easy tutorials and for the most part Spa friendly.
  • Cons

  • I have a hard time Seeing my credit card charges that I pay , and i cannot figure out how to change my routing information. So some things could be designed clearer.
  • If an error is made in the transaction, the program is not allowed to cancel.
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Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos