YellowSchedule
YellowSchedule
About YellowSchedule
YellowSchedule Pricing
Starting price:
$29.95 per month
Free trial:
Available
Free version:
Not Available

Other Top Recommended Mental Health Software
Most Helpful Reviews for YellowSchedule
1 - 5 of 82 Reviews
Shaunta
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
Amazing & Phenomenal
What I love the most about Yellow Schedule is the fact that this service it is not limited to service based industries. If you work in an industry that requires you to set aside time for an individual; then Yellow Schedule is a must have. Yellow Schedule insures that your time is maximized wisely by allowing you to set up to five reminders for different days delivered via e-mail and or text. Once a person confirms you have a record of confirmation. Another amazing thing about Yellow Schedule is the customer service. If there is an issue or something you don't understand someone will contact you immediately and work with you to fix the problem.
Andrea
Mental Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2019
Yellow Schedule
1. Affordable 2. Great customer service - I've always gotten a very quick resolve and response back 3. Nice app for phone, nice to be able to text from it as well 4. Taking payments is great 5. Reminders work - patients love it 6. Awesome integration with website
CONS1. Mostly aesthetic - could look a bit nicer, less clunky 2. Sometimes the dates on the phone app do not line up with a client's actual last appointment 3. On the phone app, you can only see your personal schedule, you cannot see another employees (needed as a boss) 4. When someone cancels, it still sends out a reminder to them about the appointment, so they will press cancel again. Once they cancel, I think they should not get any more reminders. It can be confusing. 5. Wish you also accepted other payment methods beyond Stripe - sometimes it just doesn't accept certain cards, so I have to use a separate paypal account. 6. HSA cards and some random credit cards don't seem to be accepted
Reasons for switching to YellowSchedule
Price and customer care.
Dr. Michelle
Used free trial
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
3
Reviewed February 2016
It Makes being Organized so Much Easier!
I like the ease of scheduling my clients appointments. I just have to tap the date and time I want and click on my clients name and their appointment is scheduled. The reminders are very helpful also! My clients are reminded automatically about their appointments and I do not have to worry about calling them. The YellowSchedule has made my life more organized and efficient!
Adam
Mental Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2019
Priced high
It worked for our organization but when it came time to cut costs, YellowSchedule was almost immediately eliminated.
PROSWhat I liked most about the software was the feature which allows back and forth communication with clients through the software. I could essentially text with my clients without having to provide my phone number. Furthermore, they could reply directly to the text reminders to confirm or cancel their appointments. This was helpful in many cases when clients forgot or double booked themselves and had to cancel.
CONSThe price point was too high. Also the app was not user friendly. I found comparable software for a fraction of the price. I will admit however that I have not found comparable software for the price I want which also has the features I named above.
Vendor Response
Hi Adam, Thanks for your feedback. We're sorry to hear that you felt the price point was too high, however it's worth bearing in mind that our pricing includes SMS reminders which can really add up if you're paying for them separately. We've recently added HIPAA Compliant Staff Chat, a Waiting List, Patient Intake Forms and Treatment Notes. So we believe we pack a punch for a very reasonable cost. If you're still missing the features you mentioned feel free to come back and discuss with us. Kind regards,
Replied August 2019
Lori
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
User-friendly
Pretty much seamless appointment scheduling, reminders and now EMR. Occasionally have issues and the time change with customer support results in us having to wait a day or two for a response but other than that has been great.
PROSAutomated appointment scheduling. Very happy with the new implementation of simple SOAP EMR. This enables me to keep notes as close to what I was doing before without having to try to fit notes into pre-fabricated boxes.
CONSNeed automated wait list option.Have needed support to sort out how to download patient contact information.
Reason for choosing YellowSchedule
Simplicity and cost
Reasons for switching to YellowSchedule
Cost, simplicity, Less work for the patient (one click)