# Zoobook EHR Software Reviews, Demo & Pricing - 2026 > Review of Zoobook EHR Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/mental-health/zoobook-ehr-profile --- [Home](https://www.softwareadvice.com/) / [Electronic Medical Records Software](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/) / Zoobook EHR Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/mental-health/zoobook-ehr-profile/reviews/)[Alternatives](https://www.softwareadvice.com/mental-health/zoobook-ehr-profile/alternatives/) # Zoobook EHR 2026: Benefits, Features & Pricing Wondering if Zoobook EHR is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Zoobook EHR 4.7 [(156)](https://www.softwareadvice.com/mental-health/zoobook-ehr-profile/reviews/) Pricing Starting at $120.00 per month ### About Zoobook EHR Zoobook EHR by Zoobook Systems LLC is a cloud-based ONC-ACB certified 2015 edition compliant electronic health record and practice management system designed by behavioral programs for behavioral health programs. It's designed for mental health and addiction treatment providers - outpatient, inpatient, residential, detox, methadone clinic etc. It has a bed management module for residential providers most EHRs don't have. It is modern, affordable, easy to use, designed with awesome user experience in mind, tailored to State, Medicaid, DMHAS, DOH regulations, helps to survive in FFS and value based environment and increased Medicaid / Medicare / private insurance audits. You can track referrals, client's attendance, no-shows, daily/weekly clients served, incomplete progress notes, treatment plans. Zoobook EHR has business intelligence capabilities and displays on the dashboard the most valuable reports for the management to help make timely decisions. It has an HR module to track employment paperwork, vacation, leaves, hours of supervision, and staff productivity. It has billing and payroll modules, as well as the ability to document meetings, clinical rounds, drills,... group curriculums, etc. Zoobook EHR creates efficient work practices and ensures compliance with regulatory standards. Tech support is provided to our partner agencies and users by our highly responsive customer success team. Wondering if Zoobook EHR is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. ## Zoobook EHR User Interface ## Popular Zoobook EHR Alternatives Main Product Zoobook EHR 4.7 [(156)](https://www.softwareadvice.com/mental-health/zoobook-ehr-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.55Value for money - 4.80Customer support - 4.56Functionality Pricing Starting at $120.00 per month Get Price Alternative Product [TheraNest](https://www.softwareadvice.com/medical/theranest-profile/) 4.4 [(1033)](https://www.softwareadvice.com/medical/theranest-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.26Value for money - 4.39Customer support - 4.13Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/) 4.7 [(963)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.59Value for money - 4.74Customer support - 4.48Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [AdvancedMD for Mental Health](https://www.softwareadvice.com/mental-health/advancedmd-profile/) 4.0 [(7)](https://www.softwareadvice.com/mental-health/advancedmd-profile/#reviews) Ratings Breakdown - 3.43Ease of use - 3.0Value for money - 3.0Customer support - 3.43Functionality Pricing Starting at $0.01 per month Get Price Alternative Product [EHRYourWay](https://www.softwareadvice.com/medical/ehryourway-profile/) 4.9 [(528)](https://www.softwareadvice.com/medical/ehryourway-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.85Value for money - 4.86Customer support - 4.82Functionality Pricing Available upon request Get Price ## Zoobook EHR Pricing and Plans Starting price: $120.00 per month Free Trial Free Version Basic $120.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Zoobook EHR Features - Popular features found in Electronic Medical Records Claims Management Clinical Notes Clinic Interoperability Communication Management Compliance Tracking Decision Support E-Prescribing Medical Billing Patient Portal Patient Scheduling - More features of Zoobook EHR Appointment Scheduling Charting Claims Scrubbing Coding Assistance Confirmations/Reminders Employee Management EMR/EHR For Mental/Behavioral Health HIPAA Compliant Initial Assessments Insurance Eligibility Verification Meaningful Use Certified Multi-Provider Practice ONC-ATCB Certified Order Entry Patient Records Management Practice Management Progress Notes Telemedicine Therapy Notes Treatment Planning ## Zoobook EHR User Reviews Overall Rating 4.7 Ratings Breakdown 5 74% 4 19% 3 7% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.5 Customer support 4.8 Functionality 4.6 Bobby A. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 2 years Review source Reviewed May 2026 Great experience working with Zoobook 5 Great experience working with \[sensitive content hidden\] and Zoobook systems ! I recommend any behavioral health organizations looking for an EHR to consider Zoobook. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Zoobook support is always prompt and effective. Whenever we have issues they respond extremely fast and solve the problem quickly. Cons: Initially Zoobook couldn’t accommodate for an unusual authorization requirement we have with our primary funder. Zoobook developed a custom solution that allows us to meet this authorization process with no issues or interruptions with our billing tasks. \[sensitive content hidden\] especially, is our GoTo resource; he finds solutions to every problem we encounter Reasons for choosing Zoobook EHR Affordability. Features. Ease of use. References. Reasons for switching to Zoobook EHR Zoobook seems to have more features and enhancements. Read More DW Deborah W. Verified reviewer Mental Health Care 2-10 employees Used daily for more than 2 years Review source Reviewed November 2025 New Life Strategies Zoobook review 5 My experience with Zoobook has been outstanding. The system is reliable, efficient, and tailored to the real-world needs of behavioral health providers. What truly sets Zoobook apart is the customer support—especially \[sensitive content hidden\], our point of contact. \[sensitive content hidden\] is exceptional: his response time is lightning-fast, and he genuinely cares about his customers. He listens, follows through, and treats every question or concern with urgency and respect. That level of service is rare and deeply appreciated. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Zoobook’s AI-powered documentation system is a game changer. The note-writing assistant is intuitive, fast, and remarkably accurate—it understands clinical nuance and helps streamline documentation without sacrificing quality. It’s the best I’ve seen in any behavioral health EHR. The platform itself is user-friendly, responsive, and clearly designed with clinicians in mind. Cons: Honestly, there’s very little to critique. If I had to choose, I’d say the learning curve for some of the more advanced features could be steep for new users—but the support team more than makes up for it. Reasons for choosing Zoobook EHR We chose Zoobook EHR because it offered the best combination of behavioral health specialization, compliance readiness, and responsive support. While we considered several other platforms—including Epic, Noteable, Carepatron, EHR Your Way, and SimplePractice—none matched Zoobook’s ability to integrate clinical documentation, scheduling, billing, and compliance in one streamlined system.A major factor in our decision was Zoobook’s recent launch of its AI-powered documentation assistant, which went live about a month ago. This feature has already transformed our workflow. It helps clinicians write notes faster, with better structure and clinical accuracy, while reducing burnout and improving compliance. The AI understands behavioral health language and adapts to different documentation styles, which is a huge advantage.Another key reason was the exceptional customer service—especially from \[sensitive content hidden\], our point of contact. His response time is outstanding, and he genuinely cares about his customers. He’s proactive, knowledgeable, and treats every inquiry with urgency and respect. That level of support made the transition smooth and gave us confidence that we were choosing a long-term partner, not just a software vendor.Would you like this adapted for a testimonial, grant proposal, or internal report? I can tailor the tone and format to fit. Reasons for switching to Zoobook EHR We made the switch to Zoobook EHR because we needed a system that truly understands the complexities of behavioral health documentation, compliance, and workflow. Zoobook stood out for its AI-powered note-writing assistant, which dramatically reduces documentation time while preserving clinical integrity. The platform is built for real-world providers—not just coders or administrators—which makes it intuitive and efficient.Another major factor was the exceptional customer support. \[sensitive content hidden\], our contact at Zoobook, has been phenomenal. His response time is unmatched, and he genuinely cares about his customers. He listens, follows through, and treats every issue like it matters. That level of service made the transition smooth and gave us confidence that we were choosing a long-term partner—not just a software vendor. Read More VM Valeisha M. Verified reviewer Individual & Family Services 11-50 employees Used daily for less than 2 years Review source Reviewed September 2024 Feed Back 3 Ratings Breakdown 2 Ease of use 3 Value for money 4 Customer support 2 Functionality Pros: That everything is in one place and all together which makes it easier to locate and view items. Cons: I do not care for the Treatment Plan lay out as 6 goals for someone in recover is not achievable. Its very hard for a normal person to try to accomplish 6 goals at one time. The treatment Plan does not need to follow NJSAMS 6 D Vendor Response Dear Valeisha, Thank you for sharing your feedback with us. We truly value your input as it helps us improve our services. Regarding your concern about the Treatment Plan form, we would like to clarify that the form is fully customizable to meet the unique needs of your agency. Whether you require a single goal or up to 10 or more goals, the form can be tailored accordingly based on your workflow. To make the necessary adjustments, we simply require a request from your admin to our support team, and we will be happy to customize the system as per your preferences. Thank you, Zoobook Team Replied October 2024 Read More AA Andres A. Verified reviewer Mental Health Care 11-50 employees Used daily for less than 2 years Review source Reviewed May 2026 Owner/ Office Manager 5 It has been good overall. We are still waiting for some features we requested a long time ago. However, we have been able to easily navigate the software. We really appreciate the fast response we obtain every time we contact customer services Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: Fast response from Customer Service Customize features Value for money is acceptable Easy claim generation process Cons: Not able to generate professional reports for clients. Sometimes it seems like the customer support lacks training. Reasons for choosing Zoobook EHR Able to remove access to providers regarding claim compensation Fast customer services easy billing Reasons for switching to Zoobook EHR Not able to restrict to providers claim compensation Poor customer service Vendor Response Hi Andres, Thank you for taking the time to share your feedback with us. We truly appreciate your input. Your comments regarding the professional reports feature have been noted and shared with our Product Team for review and consideration as part of our ongoing platform improvements. Feedback like yours is invaluable in helping us continue to enhance Zoobook and better serve our clients. Thank you again for your time and support. — The Zoobook Team Replied June 2026 Read More SH Sarah H. Verified reviewer Mental Health Care 11-50 employees Used daily for less than 2 years Review source Reviewed March 2025 Cumberland County CommuniCare Zoobook Recommendation 5 Very positive. I have been grateful for the personalized assistance during implementation. The programmers and others are able to create forms, add data fields and other tools to help track your KPI's. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The platform is fully customizable to meet the unique needs of my agency. Cons: Overall, this is the best platform I have found during my extensive research-- based on cost, data/reporting capabilities, etc. It does take some time to learn Zoobook like any other platform. Reasons for switching to Zoobook EHR Poor customer response; lack of reliable reports and data collection Read More JM Jordan M. Verified reviewer Mental Health Care 2-10 employees Used weekly for less than 6 months Review source Reviewed May 2026 We love Zoobook! 5 It was a good experience overall. I really enjoyed working with Trina as she was very helpful and personable. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's laid out well and is customizable. I like that it has a happy appearance to make use of the system fun. Cons: It was a little buggy with the form builder and repeated information where I had to recreate the form and delete extra added items that I didn't put on there. Reasons for choosing Zoobook EHR You responded fast and we liked what Zoobook had to offer making it user friendly. Reasons for switching to Zoobook EHR They were difficult to work with, not very responsive to our needs, and would not make the changes we needed. Read More CS Chasity S. Verified reviewer Mental Health Care 11-50 employees Used daily for less than 6 months Review source Reviewed January 2025 Clinical Director access to Zoobook 5 It was a wonderful experience. Staff were helpful and when unable to answer my question - they were unable to get the answer. Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: The chart review feature assist with overall clinical compliance. Cons: I've been unable to revise the chart review feature to include aspects of the review to include growing edges for our staff. Reasons for choosing Zoobook EHR It was able to personalize our needs more than other EHRs. Reasons for switching to Zoobook EHR difficulty with tracking, digital signing Vendor Response Dear Chasity, Thank you for taking the time to share your feedback about Zoobook. We truly appreciate your insights, and it’s always our pleasure to support you. Regarding your concern, Zoobook offers a feature under Settings that allows for revisions to the chart review functionality, including aspects that can help identify areas for staff development. To make these adjustments, simply reach out to our Support Team at support@zoobooksystems.net with the specific changes you’d like to implement. They will be more than happy to assist you or guide you on how to make the modifications yourself. If you have any other questions or need further assistance, please don’t hesitate to reach out. We’re here to help! Best Regards, Zoobook Team Replied January 2025 Read More KB Kristle B. Verified reviewer Individual & Family Services 11-50 employees Used daily for less than 12 months Review source Reviewed October 2024 ZB working well 5 Great! I don't have any general or overall complaints. Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: The efficiency in troubleshooting issues and the easy use of the ZB features. Cons: I don't like that you cannot create and save a note even if it appears there's a double-booked appt. Could it be possible the writer could write one progress note without being able to write the other, especially if one of the appt bookings is a mistake? Reasons for switching to Zoobook EHR New contract with different SOPs. I prefer Simple Practice, only because ZooBook does not offer drop down options for the evaluation portion of the note. Vendor Response Dear Kristle, Thank you for taking the time to share your experience with us. Your insights are invaluable, and we're committed to continuously enhancing our EHR system to better meet your needs. Regarding your question, “Could it be possible for a writer to draft one progress note without affecting others, particularly if one appointment booking was made in error?” — we understand the importance of flexibility and customization in your workflows. Our system is indeed highly adaptable, allowing us to implement features that precisely align with your requirements. Simply email us with your request, and CC your administrator for written approval. Once we receive it, our support team will promptly assist in making the necessary adjustments to your account. Thank you again for your feedback, Zoobook Team Replied November 2024 Read More AA Aida A. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 6 months Review source Reviewed January 2025 Executive Director 5 Overall experience was great, easy and all I can ask for Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is the dream system for an executive director for a mental health or addiction facility Cons: I have not come across that yet and will update as we go. So far no issues Reasons for switching to Zoobook EHR Not very user friendly especially with reports. Read More Jennys Harlen R. Verified reviewer Mental Health Care 11-50 employees Used daily for less than 2 years Review source Reviewed May 2026 Amazing!!! 5 Excellent! I'm still to learning how use all the features that Zoobook has, and every day, I love more this EHR. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Customer Support, value for money, fearures. I love the integration of Clinical, Medical Record, Administration, Billing, group Curriculum...just in one EHR. Cons: At this moment I don't find something that I don’t like least, because if we need add or personalize the system for our daily base, customers support team work with us to find a solution. Read More Showing 1 - 10 of 156 Reviews [See All Reviews](https://www.softwareadvice.com/mental-health/zoobook-ehr-profile/reviews/) ## Zoobook EHR Popular Comparisons [TheraNest vs Zoobook EHR](https://www.softwareadvice.com/medical/theranest-profile/vs/zoobook-ehr/)[Carepatron vs Zoobook EHR](https://www.softwareadvice.com/medical/care-patron-profile/vs/zoobook-ehr/)[TherapyNotes, LLC vs Zoobook EHR](https://www.softwareadvice.com/medical/therapynotes-profile/vs/zoobook-ehr/)[EHRYourWay vs Zoobook EHR](https://www.softwareadvice.com/medical/ehryourway-profile/vs/zoobook-ehr/)[Alleva vs Zoobook EHR](https://www.softwareadvice.com/medical/alleva-profile/vs/zoobook-ehr/)[Zanda vs Zoobook EHR](https://www.softwareadvice.com/medical/power-diary-profile/vs/zoobook-ehr/) [Compare All Alternatives](https://www.softwareadvice.com/mental-health/zoobook-ehr-profile/alternatives/) ## Other Top Recommended Electronic Medical Records Software [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (911) Recently recommended **207** times [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (464) Recently recommended **195** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **183** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (151) Recently recommended **131** times Stuck Between Options? 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