About Zoobook EHR

Zoobook EHR by Zoobook Systems LLC is a cloud-based ONC-ACB certified 2015 edition compliant electronic health record and practice management system designed by behavioral programs for behavioral health programs.

It's designed for mental health and addiction treatment providers - outpatient, inpatient, residential, detox, methadone clinic etc. It has a bed management module for residential providers most EHRs don't have.

It is modern, affordable, easy to use, designed with awesome user experience in mind, tailored to State, Medicaid, DMHAS, DOH regulations, helps to survive in FFS and value based environment and increased Medicaid / Medicare / private insurance audits. 

You can track referrals, client's attendance, no-shows, daily/weekly ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

10 Reviews of Zoobook EHR

Average User Ratings

Overall

4.20 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(2)

2

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 10 of 10 results

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July 2019

Phil from Journey to Wellness

Company Size: 11-50 employees

Industry: Mental Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Zoobook is amazing

I use it to schedule daily clients at a Substance abuse clinic. We have easy access to client's charts, doctor notes, drug tests results, etc. It is well organized and has streamlined features that allow us to simply notify outside agency about our clients as needed. We can easily navigate through the pages and sections.

Pros

Very user friendly. Lots of excellent features

Cons

nothing to complain about. It is excellent.

July 2019

Jennifer from Journey To Wellness

Company Size: 2-10 employees

Industry: Information Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Great

oMy experience with ZooBook is Great

Pros

What I liked most about the software is that it is user friendly

Cons

What a least like about the program is the scheduling appointments

July 2019

Ruben from Damon House

Company Size: 11-50 employees

Industry: Mental Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

2.0

Functionality

2.0

July 2019

Feedback

Should be better

Pros

The software is flexible and adjust well to our needs

Cons

Is difficult to navigate, reports are no clear, and some time is a slow process

July 2019

Liana from New Pathway Counseling

Company Size: 11-50 employees

Industry: Mental Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

3.0

July 2019

Zoobook EHR

As a mental health clinician, Zoobook has been easy and convenient to use. There are many different features to use and they are always looking to improve!

Pros

Easy to learn, multiple functions, and great support team!

Cons

Difficulty with certain features (NJSAMS extractor).

July 2019

Adewale from Grace Medical Consult

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

5.0

July 2019

Excellent EHR

Psychiatric and substance use disorder evaluation and medications’ management

Pros

Easy to use and very specific to co-current disorders(Psych and Substance)

Cons

Not having direct support to help for immediate solution

July 2019

Eric from Cura Inc

Company Size: 51-200 employees

Industry: Mental Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

July 2019

Awesome

My overall experience with the system is great, easy to use and very descriptive

Pros

Great system and zoobook support staff are great

Cons

no cons with the system and everything is detailed

July 2019

Trever from Journey To Wellness

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

My review

I enjoy using it. Better than other perograks ive used in the past

Pros

It is very useful and efficient and I would recommend

Cons

Sometimes slow when I am using the software

July 2019

DENNIS from CURA, INC.

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

July 2019

ZOO BOOKS WORKS

Pros

It's a one stop shop for all things counseling, scheduling and charts

Cons

Takes some time to navigate and master but can be done

July 2019

Melissa from Damon House

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

3.0

Functionality

3.0

July 2019

Zoobook

Pros

The interface is good and sometimes easy to use depending on what you are trying to access.

Cons

The software is good for the counseling portion of its use however, the medical portion is not set up in an intuitive way to use and the patients medical info is not easily viewable.

July 2019

Kira from New Pathways Counseling Inc.

Company Size: 11-50 employees

Industry: Mental Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

July 2019

User Friendly

It's easy to use so far.

Pros

This software is user-friendly​, easy to maneuver and simple.

Cons

Sometimes the software does not save work or it erases work that's already completed. I'm not sure if that's human error or software error.