We have to pay them back and it can be very frustrating for them as they have to wait days for their funds.

We have been using Appfolio since 2011 and along with it's easy of use, it's customer service is amazing.

I love that they are keeping up on the time. It helps to have it at our fingertips no matter what.

NO notifications when an e-mail is unable to send.

The intuitiveness is remarkable and our time savings are significant. Amazing product, service and company.

I've overall enjoyed this system and surely don't know all the cool things it does. I appreciate any education on how to better leverage the tools it offers and how to do things more efficiently.

The accounting side can get confusing at times when there is a problem and we need to trouble shoot to find the solution.

It really helps keep everything in one place, organized and accurate. I love that they are always improving by upgrading or adding new features.

This causes havoc for us as some tenants with due dates other than the 1st get charged twice in the longer months.

I love how simple this system is to use. The text message abilities are great and probably the most used feature for us.

We are very happy with Appfolio. And happy with the effort from Appfolio toward continued improvement of their product.

I like the easiness of the software. The pricing is affordable, and the reports are easily accessible.

When there is a problem and I need to speak with someone, due to lack of video instructions, it is nearly impossible to do so.

I also like that every tenant I have now pays online where I never have to process a check or money order, so collecting rent each month is easy. It is a great system to use.

Our owner loves the ease with which we can give him reports and answer his questions on costs etc all the way down to the individual door level.

This program may be able to take you to the moon and back but if support is garbage, then the software is worthless for the user.

It has so many great features, especially integration with the tenants. We can do electronic leasing.

They are super friendly and always willing to help. The yearly customer conferences are great.

Responsive customer service. Good integration with collection service.

This is a very easy software to learn. Finding the information you need quickly is one of the best features to help with efficiencies in every job.

Integration with other software has been a challenge. Marketing reports are not as detailed as a result and that is a problem with larger properties where marketing data is entered by many.

Great user friendly program, very easy to navigate through all areas and I love the way everything is tied together when researching things.

The customer service is amazing. I am always called back usually the same day and they email information to help solve an issue prior to calling you.

The on boarding was great. The service I have had while we have had Appfolio has been top notch.

I love the ease of use of this software. It gives me so many options for reporting, investigating any issues, and my tenants love that they can pay online and request maintenance online as well.

Overall, I love the product and when I can get the assistance I need I am very happy. We aren't a huge company but we manage close to 300 doors, so we are respectable.

We love the reporting, the customer support, the owners love the reports. The ACH payment to owners is great.

AppFolio is very user-friendly, intuitive and thorough. And the customer service is awesome.

Cloud Based, very well thought out and designed, excellent search, good quality accounting, excellent only help.

It has been an excellent experience. It is easy to use, easy to train on, easy to export information.

I love being able to communicate with vendors  and assign the work orders to them. Also residents love how user friendly the portal is.

The accounting or the processes are sometimes weird. If you do not follow them, you end up in trouble.

Later down the line they must've restructured their support team and it's been terrible.

The ease of navigation and the functions available make my job easier. I love that my company is taking on more and more aspects of this great software little by little.

There are management level approvals that are in place before a check is issued which would eliminate fraudulent activity from happening.

Easy to use, on the cloud, has everything you need to run a RE business, from payments to ticketing to accounting. Love the PayNearMe integration.

Best support team ever, software or otherwise. Also really appreciate the control we have to be able to readily adapt the software to meet our specific needs.

Our organization demands a firewall that doesn't allow for a cloud based program.

The product is incredibly flexible, reliable, stable, and expands as your program expands. The customer service is unmatched.

I have had very good success with VSYS. I like to believe I am tech savvy but there is quite a bit I don’t understand or have difficulty using.

Creating volunteer accounts is very user friendly and it is easy to add new data collection points specifically for our program (i.e. we have 34 locations to track).

Customization is awesome. You can really make the product look and feel however you like for you as the administrator and for the end user.

As a Program Manager I’m super pleased with my regular support contact at VSys.

The help line is fantastic and are very knowledgeable and patient. They are responsive to requests and upgrades.

There are also times when systems that have been in place for awhile just stop working, such as notifications and or sections on forms.

We have a team of volunteers that input data and do so with confidence. If there is a question on how to perform a function the Help desk staff are outstanding.

The product line is confusing - VSys One, VSys Lite, VSys Live, VSys Kiosk, VSys Live Kiosk. A few key features that were promised by the project leader have failed to materialize.

Flexibility – We are able to customize what the volunteer sees and what staff see to meet both needs. Parks recruit volunteers for their greatest needs – a first for us.

It really matters who you work with weekly and for emergency troubleshooting – their knowledge base and demeanor (not making you feel like an idiot when it's user error) is sooo important.

I often end up calling but I feel a little guilty at calling for things that I should be able to do.

We are able to customize the database to meet our best practices and procedures.

The one feature that doesn't work well for our program is the calendar process. We have not used this feature.

I find VSys to be very user friendly. It is very intuitive and easy to figure out.

Since day one we have had an amazing working relationship with the entire Vsys team. They are responsive, accommodating, and fun to work with.

The AMAZING customer service by all members of their team.

The possibilities with VSys are endless. The ability to create custom forms with pictures, links and attachments is great.

We went with VSys as a system more than 10 years ago and we are still very happy with it. The customer service (phone, webinar, in-person) continues to be OUTSTANDING.

Using VSys to handle the bulk of the business of managing volunteers will free up your time to build relationships with and engage your volunteers. The customer service is fantastic.

I sense that VSys has helpful features, I just have great difficulty using them.

Reporting is very easy to use and we can create custom reports to meet our business and compliance needs.

Even when I'm being less than intelligent they are patient and walk me through what must seem to them as easy. The fact that you actually get a person is wonderful.

I love that we always have support when we call in for help with VSys. Everyone at the office is helpful and if they cannot figure it out they ask for help from another VSys staff member.

I have been talking with my colleagues in New England  who are making the most of VSys now and we’re all so happy with the system.

US Dollar

Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. 

AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record.


LongDescription

File Management

Lease Tracking

Tax Management

User Management

Electronic Payments

Committee Management

Payment Processing

HOA Violation Enforcement

Recurring/Subscription Billing

Application Management

Retail Leases

Property Management

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

Activity Tracking

For Investors & Traders

SMS Messaging

Templates

General Ledger

Fee Collection

Bank Reconciliation

Late Fee Calculation

Task Scheduling

Financial Management

Residential Inspections

Electronic Signature

Credit Card Processing

Invoice Management

Transaction History

Portfolio Management

Rent Tracking

Communication Management

Customer Database

Commercial Inspections

Transaction Monitoring

Calendar Management

Report Summary

Commercial Property Management

Member Database

Template Management

Data Import/Export

Accounting

Email Templates

Self Service Portal

Contact Management

Audit Trail

Repair Estimates

Lead Management

Email Marketing

Mobile Access

Online Payments

Property Database

Real Time Data

Background Screening

Vendor Management

Membership Management

Maintenance Management

Tenant Tracking

Client Portal

Event Scheduling

Real-Time Notifications

Vacancy Management

ACH Payment Processing

Residential Leases

Add & Edit Photos

Website Integration

Video Support

Insurance Management

Residential Properties

Activity Dashboard

Inspection Management

Alerts/Notifications

Reporting & Statistics

Reminders

Lease Origination

Deal Management

Event Management

Work Order Management

Customizable Templates

Billing & Invoicing

Commercial Leases

Comment Library

Event Calendar

Tenant Portal

Expense Tracking

Website Management

Audit Management

Real Time Reporting

Customizable Branding

Reporting/Analytics

Contact Database

Lease Management

Credit Check

Summary Reports

Third-Party Integrations

Maintenance Scheduling

Task Management

Core (Residential): $1.49/unit/month, 
Plus (Residential): $3.20/unit/month, 
Max (Residential): $5.00/unit/month, 

Core (Commercial): $1.50/unit/month, 
Plus (Commercial): $3.20/unit/month, 
Max (Commercial): $5.00/unit/month, 

Community Associations: $0.85/unit/month. 

  Visit pricing plans & website for monthly minimum spends and other details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AppFolio Property Manager

Live Online

Webinars

Documentation

Videos

VSys One is a volunteer management software designed to help businesses in schools, parks and conservation, science centers, performing arts and museums manage volunteer registration, interviewing and scheduling on a unified interface. Administrators can utilize built-in mail merge tools to communicate with individuals via email, text or mail and archive interactions in a centralized repository for future reference.


It includes VSys Live, a web interface for volunteers to log in search job openings, view upcoming events on a calendar, send or receive messages, track hours and sign documents. VSys Live Kiosk allows professionals to check-in and out and fill surveys such as COVID screening questionnaires from remote locations. Additionally, it offers a Schedule Lookup Tool, which lets supervisors search and locate schedules using keywords specific to department, location, status and more.


VSys One provides VOXI, an exchange interface API, to design integration tools and access business data. Pricing is available on request and support is extended via email, phone and other online measures.



Surveys & Feedback

Personalization

Recognition Management

Attendance Tracking

Registration Management

Customizable Fields

Assignment Management

Scheduling

Volunteer Recruiting

Customizable Forms

Third Party Integrations

Search/Filter

Member Directory

Windows 7

Web browser (OS agnostic)

Windows 8

Windows 10

Minimum purchase of three licenses required so minimum cost is $7,500.  Contact Bespoke Software directly for pricing information. We price based on number of administrators, not number of  volunteers (we want you to be as successful as possible). You have the option of purchasing licenses or Software-as-a-Service (SaaS).  

AppFolio Property Manager vs VSys One

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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