Bloomerang vs Panorama
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
3.5 / 5
Value for Money
4.6 / 5
3.2 / 5
Customer Support
4.8 / 5
3.5 / 5
Functionality
4.3 / 5
3.4 / 5
Last Review Written
October 2, 2024
April 20, 2023
Pros/Cons
Pros
- We find data entry of donations to be easy and effective. The ability to run reports on so many various features is wonderful.
- It's easy to use, mostly intuitive, you don't have to be techy to be successful at using it, and their customer support is world-class. The more we use Bloomerang, the more we love it.
- The Bloomerang team took care of it all, which was great. Then, their customer support team provided terrific assistance during our implementation learning curve.
Cons
- Our current biggest annoyance is that it's hard to filter out mass emails when looking at a donor timeline. We have a workaround for that, so it's not been a major challenge to date.
- The inability to correct bad emails without getting an override from customer service.
- With our other software, I dreaded having to login each day because it was just a clunky system, but not with Bloomerang.
Pros
- The overall experience has been positive and does help us keep track of our donor database and donor amounts, which will help us create a capital campaign and other fund-raising opportunities.
- It's been a great experience, especially having help from [sensitive content hidden],Customer Success Manager, She is extremely thorough and knowledgeable and was able to help me with what I needed.
- Bidding for Good and the ease of the platform for our online auction needs. Sensitive content hidden] were also excellent support for our school.
Cons
- Customer Service is the Absolut worst!!! I have never been treated with so much disrespect.
- I have had to complain twice about the same technical issue. The problem takes weeks to get fixed.
- The Smartlists for generating reports are absolutely horrible. I have been using Giftworks desktop for over 13 years.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
58 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
