Brilliant Directories vs StarChapter

RATING:

4.7

(658)

Brilliant Directories has 658 reviews and a rating of 4.74 / 5 stars vs StarChapter which has 631 reviews and a rating of 4.22 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (658)
4.2 (631)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 16, 2023
July 16, 2024
Pros/Cons
  • Pros

  • I liked the most that provides email services, smtp server. It is help us to our businesses and promoting and advertising our product.
  • Brilliant Directories functionality provides the owner an extremely easy tool for website design.
  • Cons

  • Just frustrating knowing that something IS possible but costly, rather than knowing that something is not possible.
  • We had been unsure about the cost/value proposition but now find our concerns were unnecessary.
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  • Pros

  • Utilizing StarChapter for our HR association has been very helpful and has been very easy for our association to utilize and adapt to.
  • Love the ease of ease and the professional facing website and features. Star Chapter customer service is wonderful to work with.
  • Cons

  • Sometimes a lot of features and it can be difficult to navigate all the areas depending on what the need.
  • We had trouble with the sponsor ads to look right in the newsletter when they pulled over, but this has been corrected now.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos