Overall our experience with VolunteerMatters has been great and what really stands out is customer service of the VolunteerMatters team.

An added benefit is being able to better track various aspects of the many projects we have going during our busy seasons.

Our favorite feature in VolunteerMatters is the ability to log hours served volunteering into a volunteer's profile.

Volunteer Matters suggests using Zapier, which charges and additional fee for Salesforce.

I love having the ability to add graphics to different projects and signing up for a shift is straightforward.

The Advanced Contact search I think is sometimes difficult to use.

This goes beyond shifts and positions and will allow us to reach more people with our mission message.

We recently upgraded to the newest version of VolunteerMatters and we LOVE how easy it is for volunteers to use. The software is clean and simple.

Setting up new projects is easy once you get the hang of it and you have control over what and when volunteers can see in the system.

Volunteer Matters is a great software for volunteers.

Our organization is very happy and satisfied with our switch to VolunteerMatters.

Allows users to use a tutorial concept that is very beneficial for all users. In addition, it is very practical for all vendors.

The overall management of volunteers is getting easier as we continue to build a volunteer base in Volunteer Matters.

The level of customer service at Volunteer Matters is a huge game changer for me.

They have been so patient and are so kind to repeat things they have already told us. Support requests response is so fast.

They're helpful, friendly, and very easy to work with. The platform is everything we need and more to manage our Volunteer base.

Focus on ease of use and easy navigation of the site.

Volunteer Matters works well to create awareness of volunteer opportunities with our organization. It was easy to learn how to administer, and their customer support is very good.

The customer service and ease of use for volunteers are top notch.

This product was so easy to use so easy to train others to use. I would definitely recommend to anyone that deals with volunteers.

Volunteers can track their own hours, or it can be set to credit them for a set number of hours for the task they complete. Nice flexibility options are available.

It's user friendly and I was happy with the level of support I received. They were ready to help when I needed it.

There is no option to bulk delete shifts if there has been a schedule change in our programming.

The seamless integration into our website, branding, and user-friendly experience is by far the best feature of VolunteerMatters.

It was a little hard to transition information over from our old system, but even that was at no fault of the program.

This software is very intuitive, easy to train to, and looks nice. The customer service is some of the best I've ever experienced.

There has been no 'kiosk' option to check-in volunteers but I hear that changes are in the works.

Our organization loves the ease of creating volunteer opportunities, the option for integrated background checks, and the ability to design the application as we need.

The thing I like most about easyTithe is the ease of use this software has.

Our donors also really like using easyTithe for their online giving. From start to finish, they are up and running and very satisfied and confident in the safety and security of their donation.

The software is so user friendly and I like the ability to do my reports when needed.

Overall, we are pretty satisfied. We are seeing an increase in donations among our younger people who are more comfortable giving online than writing checks or putting cash in the offering plate.

The set up process was smooth, quick and backed by excellent customer service and startup support. The dashboard is easy-to-use and intuitive.

Easy Tithe was the first online giving platform we used and it provided us with a good product for our online church giving.

The ease and use of the software is great. Many options, great resources, great bundle for the price.

Limited customization options with the form properties. We need more features to be able to meet our university's payment plan needs.

EasyTithe makes it...well, easy for members to make their weekly, bi-weekly, and monthly offerings. Its a great value for the cost.

Not perfect, but an excellent option with great customer service and support.

My only objection is the way they charge fees. If someone pays the convenience fee we are still charged a perentage of that amount rather than only the amount they actually wanted to donate.

I liked how easy it was for people even far from our church to donate. I liked that the donations went directly into the church bank account.

The software is intuitive to work with, with great, easy to contact support. EasyTithe takes care of all of the technical concerns, including security.

As a small Church the system is very user friendly and with the recent updates it's even better. The dash board makes viewing fast and easy and the information is straight forward and understandable.

The apps are nice and the text giving is easy. The customer support has been absolutely fabulous to work with and have met all my needs.

The customer service was so easy and friendly. Our new generation prefers easy and on line which all of the software, apps and website are super easy.

Easytithe has been a lifesaver during the time of pandemic when people are not able to congregate in services. It allow our members to continue to contribute and keeps our organization functioning.

The deposit reports make it easy to integrate into our church software. Customer service resolves issues quickly.

The only part of the software we had trouble with is the MinistryOne App.

Recently a cancelled card was charged and it completed the transaction.

Sometimes it will take several days before we actually get our money. On speaking with one of their representatives, I think the problem might lie more with our bank than with easyTithe.

I also like the seamless integration from easy tithe to easy tithe plus which cuts down on the amount of time I have to spend entering in giving.

It will take them days to correct their mistakes and you'll spend hours on the phone to get a customer service representative. If you loose ONE donor...it's not worth it.

Bad customer service, deducting fees from bank account, some features not working, no annual statement function.

US Dollar

VolunteerMatters is a new way for you to expand your volunteer program, so you can accomplish more without increasing your workload. 

A VolunteerMatters subscription provides software for established volunteer programs looking to take it to the next level.  Whether they have 200 or 200,000 volunteers, most nonprofits with would love to streamline, grow, or get more out of their volunteer programs but they're stretched thin managing what they already have. 

Administrators can track volunteers’ projects, assignments, attendance, and work hours on a centralized dashboard. It also offers a portal for volunteers to fill out application forms, upload documents for background checks, view certificates, and undertake training programs.

VolunteerMatters provides an API and Zapier webhooks, which facilitate integration with thousands of third-party platforms. 

LongDescription

Surveys & Feedback

User Management

Personalization

Recognition Management

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

SMS Messaging

Task Scheduling

Attendance Management

Attendance Tracking

Communication Management

Registration Management

Calendar Management

Customizable Fields

Assignment Management

Scheduling

Self Service Portal

Contact Management

Mobile Access

Real Time Data

Recruitment Management

Membership Management

Event Scheduling

Social Media Integration

Email Reminders

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Volunteer Management

Automated Scheduling

Event Management

Volunteer Recruiting

Event Calendar

Real Time Reporting

Customizable Branding

Contact Database

Customizable Forms

Summary Reports

Third-Party Integrations

Live Chat

Search/Filter

Time Tracking

For Nonprofits

Member Directory

Web browser (OS agnostic)

VolunteerMatters pricing is based on the desires features and the overall size of the volunteer program.  We determine the size based on the number of sites, admin users, and volunteers.

There are three feature tiers each with increasing sophistication.

Growing - Starts at $1,890/yr
Best For - Volunteer programs with dozens of volunteers looking to grow 

Professional - Starts at $3,590/yr
Best For - Volunteer programs with 100’s or 1,000's of volunteers run by a professional staff 

Enterprise - Custom Quote
Best For - Large organizations with distributed management & advanced integrations 

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

VolunteerMatters

In Person

Live Online

Webinars

Documentation

Videos

easyTithe is a cloud-based donation management solution for churches that enables the collection of donations through customized giving pages, kiosks, iOS and Android apps, Facebook integration, and text messaging. Multiple giving methods aim to increase convenience for donors and grow donations. Flexible payment options support automated recurring giving, credit card, debit card, and ACH (eChecks) processing, storage of multiple payment methods per donor, and the ability to ask donors to cover payment processing fees.


Unlimited funds and donors can be managed with easyTithe, and multiple campuses or sites are supported. A control panel enables the management and tracking of donor data. Users can generate a range of custom reports by date range, fund, transaction, and donor. easyTithe is Level 1 PCI DSS certified and utilizes 256-bit SSL encryption for all transactions to ensure that data security is maintained.



Recurring Giving

Electronic Payments

Online Giving

Small Group Management

Ad hoc Reporting

Credit Card Processing

Child Check-in

Data Import/Export

Email Templates

Multi-Location

Mobile Giving

ACH Payment Processing

Email Management

Online Calendar

Customizable Templates

Receipt Management

Pledge Management

Donation Management

Reporting/Analytics

Donation Tracking

Donor Management

Member Portal

$0/month Plan: 
  • 3.0% + $0.39 transaction fee
  • $10 monthly minimum
  • 1.0% + $0.39 per ACH / eCheck transaction
  • $10/month security fee

$29/month Plan: 
  • 2.6% + $0.39 transaction fee
  • $0 monthly minimum
  • 0.75% + $0.39 per ACH / eCheck transaction
  • $10/month security fee

$49/month Plan: 
  • 2.09% + $0.39 transaction fee
  • $0 monthly minimum
  • 0.75% + $0.39 per ACH / eCheck transaction
  • $10/month security fee

All plans include online, recurring, and mobile giving as well as event forms. The following services are also available for all plans:

  • MinistryOne: $39/month
  • Text Giving: $5/month
  • Kiosks: $19/month +hardware

Contact easyTithe for custom pricing details for high volume plans.

VolunteerMatters vs easyTithe

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