VolunteerMatters vs Flipcause
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.6 / 5
Value for Money
4.7 / 5
4.8 / 5
Customer Support
5 / 5
4.8 / 5
Functionality
4.5 / 5
4.6 / 5
Last Review Written
June 25, 2024
September 24, 2024
Pros/Cons
Pros
- Our organization loves the ease of creating volunteer opportunities, the option for integrated background checks, and the ability to design the application as we need.
- It's user friendly and I was happy with the level of support I received. They were ready to help when I needed it.
- Volunteer Matters works well to create awareness of volunteer opportunities with our organization. It was easy to learn how to administer, and their customer support is very good.
Cons
- There is no option to bulk delete shifts if there has been a schedule change in our programming.
- It was a little hard to transition information over from our old system, but even that was at no fault of the program.
- There has been no 'kiosk' option to check-in volunteers but I hear that changes are in the works.
Pros
- It's one of the best experiences I've had for a donation tool, it's really rich and easy to use, please go for the trial at lease, you'll love if you're ready to invest.
- Flipcause has been quite good with customer care. Their availability has been great and friendly.
- This is very easy to integrate into an existing website and use. The support team is fabulous and the help pages actually explain how to do things, if you want to do it yourself.
Cons
- The only thing that really is a bother sometimes is the amount of options. Sometimes you can get lost looking for something if you do not search up help or assistance.
- This is annoying when you have to make edits on multiple fields.
- Setting up the campaigns can be a bit confusing, it's not totally intuitive. I've had to click around quite a bit to figure out where specific features are.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
