VolunteerMatters vs Raklet

RATING:

4.8

(33)

VolunteerMatters has 33 reviews and a rating of 4.83 / 5 stars vs Raklet which has 66 reviews and a rating of 4.68 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (33)
4.7 (66)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 8, 2024
April 4, 2024
Pros/Cons
  • Pros

  • Our favorite feature in VolunteerMatters is the ability to log hours served volunteering into a volunteer's profile.
  • I love having the ability to add graphics to different projects and signing up for a shift is straightforward.
  • Cons

  • Volunteer Matters suggests using Zapier, which charges and additional fee for Salesforce.
  • The Advanced Contact search I think is sometimes difficult to use.
Read all user reviews
  • Pros

  • It's highly customizable and the interface is easy to use and understand.
  • We've launched our GDPR feature thanks to their help.
  • Cons

  • Some graphic limitation. As far as I know, it does not preview the possibility of sending Newsletter to people outside the Association, but only to registered Members.
  • Some menus and forms are a little bit confusing. Workflow and knowlgedge management are not flexible enough.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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7 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos