ClubExpress vs Neon CRM

ClubExpress has 509 reviews and a rating of 4.25 / 5 stars vs Neon CRM which has 487 reviews and a rating of 4.4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.25 / 5 (509)
4.4 / 5 (487)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
September 26, 2022
September 1, 2022
Pros/Cons
  • Pros

  • Fairly intuitive and easy to learn, lots of options, great support with manuals, videos and help screens. Can customize to a fair extend.
  • I like the ease of use for members to register for Events,the ability to add discount coupons, and the ability to email to certain groups within the club or to past event registrants.
  • Cons

  • I can not think of any negative aspects of the software from my perspective.
  • The emailing feature is terrible and causes us to use Google Groups to easily contact our members. But that leads to having to maintain a separate list of members, which has proven cumbersome.
  • Pros

  • Great event and email integration allows an easily manageable database.
  • Easy to use and more affordable than other similar products.
  • Cons

  • Householding support with regards to donations roll-up is very poor.
Pricing Range
Product Demo
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

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Advisor Recommendations

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20 Recommendations
114 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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