About Congress Plus Advocacy

Congress Plus Advocacy is a cloud-based political advocacy platform that assists political organizations of all sizes with legislation tracking and campaign management. Its key features include messaging, commenting, social engagement, forms management and advocate management.

The application comes with a module that enables advocates to send emails, faxes or letters to the legislators and dispatch pre-crafted letters to local media organizations. Teams can use the phone call functionality to call legislators manually or via patch-through calling. The solution lets advocates sign petitions and post comments on regulatory forms. Users can send targeted messages to legislators based on factors such as vote position, bill co-sponsorships, committe...


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Supported Operating System(s):

Web browser (OS agnostic)

11 Reviews of Congress Plus Advocacy

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(9)

9

4 stars

(1)

1

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

July 2021

Sienna from B'nai B'rith International

Verified Reviewer

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

July 2021

Best in the business

The customer service is best in the business. The team is immediately responsive to requests for assistance, and makes themselves readily available for the occasional training. Overall, working with the Congress Plus Advocacy software and company at large has been great, and I would recommend the software to any organization considering it!

Pros

Congress Plus Advocacy has made my work so much more efficient. The software is user friendly and intuitive, which makes it simple to train new staff. There are endless customization tools which makes the software nimble and adaptable to our organizations need. There are also regular updates being made to the software, and in the case that there is a feature we'd like, the team is always willing to build out software capacity where they're able.

Cons

The interface is simple, which might not appeal to others. For our purposes, it's perfect!

June 2019

Brittany from Animal Welfare Institute

Company Size: 11-50 employees

Industry: Public Policy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2019

Excellent Advocacy Platform

Congress Plus allows us to spend more time focusing on our advocacy campaigns than worrying about the logistics behind getting our messaging out. The support team at The Soft Edge has been beyond helpful, answering any questions, always available for tutorials, and adding features that we request to future updates. Having a team that listens to your concerns, and grows from them, is so beneficial.

Pros

Congress Plus is able to handle all aspects of our advocacy program needs, in one place. We have a scorecard, manage constituents, and create and send actions, all in one platform.

Cons

Some features were not included, however, the Soft Edge has been great about listening to our needs and adding new features when possible. Sometimes the platform is clunky, or customers have trouble completing actions compared to other platforms, though, seeing as the information needed to successfully contact legislators, we feel that priority outweighs this.

Reasons for Choosing Congress Plus Advocacy

Mainly due to the price and the scorecard feature available with Congress Plus.

Reasons for Switching to Congress Plus Advocacy

For a variety of factors: cost, more mobile friendly platform, as well as feature upgrades.

June 2017

Katy from Preventive Cardiovascular Nurses Association

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

June 2017

Does the job

Pros

Does the job fine. It's easy enough to set up and is easy enough for the user. Great customer support, in my experience.

Cons

Looks a little crude. It is challenging to collect multiple actions from one computer at an on-site event. The cookies remember the individuals and you have to reset the browser, which is not user-friendly.

Response from The Soft Edge

Replied May 2019

Thank you for the feedback! The advocacy platform has an event mode that clears the user's information after each submission that is ideal for on-site events. In response to your feedback, we made this mode much more obvious in the dashboard.

December 2020

Ember from Nonprofit Advocacy

Company Size: 11-50 employees

Industry: Government Relations

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Full Suite Advocacy & Government Relations Software and Platform

The depth of the platform and tracking and integration across the multiple features of the platform is unmatched. Customer service is highly available, goes above and beyond to innovate needed solutions for users and understands the nature of the work being done - that clients rely on these tools and their availability to them and their advocates 24/7.

Pros

The web-based interface that houses grassroots data and communications center, public-facing online action center and congressional (legislator and staff) data and digital communications all in one place. With limited staff members and capacity to cover all elements of advocacy and government relations the Congress Plus platform essentially provides the benefit of an additional Advocacy & GR staffer. Tracking of advocate actions and advocacy and GR activity is unmatched across the industry.

Cons

Impressive platform overall. Areas for possible improvement could be building on current robust reporting to include ability to pull multiple reports views together and building on existing email builder tool to expand email design features such as increased bullet and table options, full dashes, etc.

Reasons for Choosing Congress Plus Advocacy

When doing periodic reviews of other existing and emerging platforms continue to find that no one platform is as robust across the advocacy grassroots & government relations and mobilizing & tracking elements as Congress Plus. Congress Plus continues to innovate new features to reflect modern advocacy work.

May 2019

Jonathan from Nonprofit Organization Management

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Great Experience with Congress Plus

I am extremely impressed by the customer service the Congress Plus staff provides. Whether it has been providing training for new staff, helping with timely needs pertaining to our Capitol Hill lobby days or responding to an individual concern, the staff is friendly, helpful and prompt in their support. The work of staff makes sure our use of the software yields maximum impact.

Pros

In a variety of ways, the Congress Plus software allows our work to be more efficient, effective and impactful. It has allowed us to monitor how many of our communications are reaching individual lawmakers, follow-up with users in a targeted manner to urge them to take more action and more. The software has also been magnificent in helping us manage our citizen lobby days, both in terms of reaching out to congressional offices and scheduling meetings, and organizing our advocates for their meetings.

Cons

No software is perfect, and we sometimes find circumstantial instances where the software does not meet a specific need. That being said, the Congress Plus staff is always willing to consider our thoughts and work with us for solutions.