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Dot Drives vs MemberLeap

Dot Drives vs MemberLeap

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Overall Rating
4.8 (25)
4.8 (96)
Ease-of-Use
4.8 / 5
4.6 / 5
Value for Money
4.9 / 5
4.8 / 5
Customer Support
4.9 / 5
4.9 / 5
Functionality
4.5 / 5
4.6 / 5
Last Review Written
July 16, 2021
January 27, 2025
Pros/Cons
  • Pros

  • The customer service is fantastic. We are beyond pleased with DOT and will continue to recommend.
  • I love the ease of the platform on the desktop. I like there are videos to reference as well if needed.
  • The ease of moving individuals through the pipeline is a great fit for my work flow and has allowed a much more efficient methodology for staying in connection with relational opportunity.
  • Cons

  • When we log in, it is confusing which one is our account.
  • That it wasn’t around sooner. Honestly, we’ve experienced zero issues.
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  • Pros

  • The program is robust for the price point, which is great for a small nonprofit like us. It will save us countless hours with membership and conference/event management.
  • They offer a good overall product for Member Management, Member Communication, and Event Management at a good price. They have many more capabilities that we have not taken advantage of.
  • Out of the box, MemberLeap is a feature rich association management tool. But what gives MemberLeap the distinct advantage is their dedication to improving the product in customer-centric ways.
  • Cons

  • There are a few layers to get through to create designs and some areas can be frustrating when you forget how to do something. We are beginning to create some how to videos to assist with this.
  • There is such a wide variety of reports it is hard to keep track of what each report does.
  • The Admin interface is hard to learn unless you have something specific to do.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Product Screenshot
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos