EveryAction Software

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11

Recommendations

FrontRunners 2022

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About EveryAction

EveryAction is becoming Bonterra. Learn more at www.bonterratech.com. Simplify your work and maximize your impact with EveryAction. By combining fundraising, digital, and organizing tools in one powerful platform, you'll eliminate data silos and easily run automated omni-channel campaigns. With best-in-class fundraising, membership, advocacy, and analytics tools, EveryAction's unified nonprofit CRM gives you a 360-degree understanding of your donors and supporters. A tool built and supported by nonprofit experts, EveryAction's mission is to support your mission.EveryAction eliminates the need for additional vendors and complicated database integrations by unifying all of your programs under one platform. You'll be able to segment more effectively, report more accuratel...

EveryAction Pricing

Contact EveryAction for detailed pricing information.

Starting price: 

$109.00 per month

Free trial: 

Not Available

Free version: 

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EveryAction User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 103 reviews

User Profile

Jo

Verified reviewer

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

November 2019

Diving in to a new partnership!

We've been quite pleased to date with all of our interactions and when problems or deadlines have moved - the EA team has worked with us to ensure we meed our organizational goals.

Pros

Our organization had been with a Blackbaud product for many years and were challenged in ease of use and functionality. We were excited to find all of the assets as part of EveryAction that would allow us to engage with our donors, advocates, pet passionate people and pet parents in a very different way. As of now - we are smack in the middle of our data conversion. It is not without some pain points but that is absolutely expected in any conversion. But, I've been impressed with the quality of customer service, availability and commitment of the EA team to getting it right. As of now - I'd absolutely suggest exploring their tools and their team! We've been most happy!

Cons

We are not deep into usage to be able to honestly answer this questions. We do know we one of the negatives in the selection process was the inability to embed video in outbound emails. But we understand many clients are requesting this option and are working hard to roll out that tool soon!

Reasons for choosing EveryAction

More functionality, ease of data sync with our primary database and the functionality that really did provide an all in one solution for our organization!

Reasons for switching to EveryAction

Luminate did not have the tools or sophistication we needed to ensure our digital growth goals.

Karla

Company size: 201-500 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

May 2021

Overall great supporter engagement tool

I have had a fabulous experience working with everyone at Every Action. Their support staff are knowledgeable about the tools and quick to respond. If they don't know the answer, the know how to find it. The company is proactive in letting clients know about upcoming changes, improvements, or potential outages. And their product development staff are great at reaching out to gather input into future improvements to the tools to ensure they are meeting their client's needs, incorporating our suggestions and requests into their product roadmaps.

Pros

Every Action's supporter engagement tools--specifically email, advocacy, events, and fundraising--are easy to use and to customize to support the organization's mission and branding.

Cons

Integration of the CRM database behind the Every Action tools with other databases is challenging to set up and manage and requires a lot of manual moving of data between tools.

Reasons for choosing EveryAction

We were evaluating all the tools across a range of needs including email, advocacy, fundraising, events, surveys, core database functions, ease of data integration, and usability. Every Action checked more boxes than the other tools.

Reasons for switching to EveryAction

We were looking for a company that was actively improving and investing in their advocacy tools.

Becca

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Functionality

out of 5

March 2022

Nonprofit User

Easy to learn, use, and manage. Much better than Raiser's Edge

Pros

Reports are easy to customize and generate.

Cons

Wish it was integrated with Qb for the import of data.

Reasons for switching to EveryAction

Raiser's Edge did not have all of the features we were looking for.

Hannah

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
4

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

April 2022

Not Intuitive

Pros

EveryAction is unique because it combines donor management, volunteer management, and a CRM into one tool.

Cons

The software is very difficult to navigate and the training doesn't prepare users to successfully utilize it. We didn't have a dedicated account manager, and the only support we received was through email with a response time of over 2 weeks.

Response from EveryAction

Thank you for your open and honest feedback - we value our customer's opinions and take them seriously. Please reach out to training@everyaction.com so we can help remedy the situation - they are awaiting your outreach!

Replied April 2022

Anonymous

Company size: 11-50 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Functionality

out of 5

February 2022

Great software, be sure you have the team capacity to learn it

Pros

The functionality/ features offered are really helpful and extremely versatile - we use EveryAction as our volunteer management base as well as our donor CRM.

Cons

Be sure to dedicate the organizational/company time and capacity needed to customize it for your needs and to align across your teams about how to properly use the systems and get practiced with them. That is the biggest pitfall we've had as an org.

Reasons for switching to EveryAction

Needed more functions + better integration for phonebanking, etc.

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