Givebutter Software

4.9 / 5 (91) FrontRunners

Our advisors have recommended this product 5 times in the last 30 days

About Givebutter

Givebutter is a cloud-based fundraising solution designed for nonprofits, student organizations, sports teams, fraternities/sororities and more. Key features include online giving, peer-to-peer and multi-team fundraising campaigns, event ticketing and registration with fundraising, chapter fundraising, chapter management and basic donor/membership management.

Givebutter enables users to collect donations via their website, create custom fundraising pages and sell tickets to events of all kinds. Users can nest unlimited teams, chapters and members inside of a single campaign. The solution allows for tracking and attributing dollars raised plus tickets sold to specific teams and members.

Givebutter also enables users to acc...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

91 Reviews of Givebutter

Average User Ratings

Overall

4.9 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(82)

82

4 stars

(9)

9

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 91 results

March 2021

Michael from Central Penn College

Verified Reviewer

Company Size: 51-200 employees

Industry: Higher Education

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2021

Great benefit and easy to use platform with lots of room to grow

We have been greatly satisfied with Givebutter. The zero fees and complete data transparency have put us in the drivers seat with our online fundraising initiatives. Using Givebutter has dramatically increased our online fundraising potential. We are eager to keep this product in our arsenal of tools in the work ahead of us.

Pros

Givebutter is easy to use, has lots of great features, and gives you control over your data. It also doesn't require a barge or boatload of cash to get started. Givebutter has a great team of specialists ready and willing to help you through your initial configuration as well as your ongoing work with the platform.

Cons

There are no drawbacks. We are eager to see what new features Givebutter continues to implement to make its communication with other platforms common in the space as seamless and easy as its current complement of offerings. We are also eager to see FORM applications grow so we can retired other solutions we have entirely. We are working hard to earn enough annual dollars to afford custom URLS and the giving hub. Two great features we are eager to implement as WE grow.

Reasons for Choosing Givebutter

Much lower cost of entry, no long-term contract commitments, and complete control over our data.

Reasons for Switching to Givebutter

We loved the ability to centralize functionality and use cases from three or four applications into a single app, with much lower fees and complete control over out data. And it talks directly to Bloomerang (our CRM for fundraising) so this was simply a MUST DO for us.

Response from Givebutter

Replied March 2021

Thank you so much for your thoughtful review, Michael! We're beyond thrilled you found working with our team an added benefit to using Givebutter. Our support team is always available to take feature requests; or click the question mark in the top right corner of your Dashboard, then Give Feedback.

February 2021

Mary from Knoxville - Knox County Community Action Committee

Company Size: 201-500 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Excellent for non-profits of all tech-skill levels to offer modern virtual fundraising events

We created our account in 2020 and it solved the immediate critical need of reaching supporters for our fundraising events amidst a pandemic. Because of Givebutter, we had an immediate and headache-free solution that allowed us to raise almost $40K so far. Also, we are an agency with many different programs, each of which manage their own unique fundraising campaigns and have their own unique needs. Givebutter offers three different types of fundraising campaigns, which allowed each of our Programs to run the type of campaign they needed.

Pros

It has a clean and simple user interface, which required very little training time as I onboarded new Users from our staff. Their support team is very responsive and knowledgeable, and help to guide us through all of our questions. Their organization has a customer-centric focus, and is designed to receive and adapt based of their user feedback. We also really liked its ability to integrate with our CRM.

Cons

Currently they do not offer an online auction function (silent or live), but this feature is in development and anticipated this year. We also did not like the Tips feature, which if activated removed their platform fees. Essentially, if you leave the Tip feature on then at checkout it provides the donor with the option to also tip Givebutter. We felt that this was confusing to our donors, who may not understand what Givebutter is, and that those funds would not be included as part of their gift to our organization. We would instead prefer to have a flat platform fee, but realize this probably means they would make less money. Also, the integration with our CRM was limited in terms of what data migrated where. We hope to see that change, so more information can be captured via Givebutter and automatically synced into our CRM.

Reasons for Choosing Givebutter

At the time, Qgiv was a mobile-only platform and we needed a web-based solution. Qgiv has announced that they are soon launching an online version as well.

Response from Givebutter

Replied March 2021

Thanks so much for taking the time to write a review, Mary! We're so glad to read your entire team can use Givebutter with ease. Thank you for sharing all your functionality needs, too! If you haven't already, please reach out to support so we can be sure any feature requests are documented, or you can visit our Feature Request portal on our Community page.

December 2018

Kelly from Student

Company Size: 10,000+ employees

Industry: Staffing and Recruiting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

December 2018

My review

Pros

It's very user-friendly and easy to use.

Cons

Not much. Everything is great about this.

February 2021

Kim from Hospitality House of Charlotte

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

User-friendly and always evolving

It has been great. The customer service team is understanding and quick to respond. If there's something I ask for that isn't an option, they will add it to their list of requests and usually get to it in about 6 months or so depending on how popular of a request it is. I can't wait to see what they come out with next.

Pros

Love that it is easy to use for admins and donors. The Givebutter team is so open to feedback and makes frequent updates that help us fulfill our need better

Cons

They automatically add a 5% tip to every donation unless you opt to turn it off, in which case you would absorb the cost as an organization. It's definitely the more feasible choice to have it turned on, but beware if your donors don't notice it, they might come back to you very unhappy...

Reasons for Switching to Givebutter

The products were too expensive and not user-friendly.

Response from Givebutter

Replied March 2021

Thanks so much for taking the time to write a review, Kim! And please keep your feedback coming. We love to turn requests into new features! Your thoughts on the transparency of tips are appreciated! As always, the support team is available to collect feedback you have about the donor experience.

February 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2021

GiveButter makes fundraising for non-profits easy and user-friendly

The group I am a part of doesn't have a lot of tech-savvy members. being able to use an intuitive platform like GiveButter makes it feasible and easy for us to fundraise at all types of events. QR codes, campaign URLs, and text-do-donate have all changed who we can reach and how.

Pros

GiveButter campaigns are so easy to set up; they let you duplicate a previous campaign and amend as necessary. It's intuitive and you can always view what your campaign looks like at any step of the way.

Cons

Some of the user interface seems busy and it's not always clear which areas of the page I should be giving attention to. But I do always figure it out in the end, and by looking at everything I find out more about GiveButter's functionality.

Reasons for Switching to Givebutter

Eventbrite was expensive, didn't have a lot of licenses, and didn't feel personal. We like that GiveButter gives us the attention we need when setting up new campaigns and that it works with non-profits.

Response from Givebutter

Replied March 2021

Thanks so much for taking the time to write us a review! We love hearing that your entire team finds Givebutter intuitive to use. Our team is always here to guide you when you're unsure what to do next, and we love to collect feedback about the Givebutter interface. Chat with us anytime!