Givebutter

RATING:

4.8

(292)

About Givebutter

Givebutter is a cloud-based fundraising solution designed for nonprofits, student organizations, sports teams, fraternities/sororities and more. Key features include online giving, peer-to-peer and multi-team fundraising campaigns, event ticketing and registration with fundraising, chapter fundraising, chapter management and basic donor/membership management. Givebutter enables users to collect donations via their website, create custom fundraising pages and sell tickets to events of all kinds. Users can nest unlimited teams, chapters and members inside of a single campaign. The solution allows for tracking and attributing dollars raised plus tickets sold to specific teams and members. Givebutter also enables users to accept payments via Venmo, PayPal and cred...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Givebutter Pricing

Givebutter offers a completely free, 0% platform fee model that is powered by optional Tips. You can turn off Tips with the flip of a switch on any campaign, and if you do, a Platform Fee of 1-5% will apply based on features used. Payment processing fees are always 2.9% + $0.30, but over 95% of donors on Givebutter cover these fees. That's all! We believe in 100% transparency, especially when it comes to fees. You can find all of this information and common FAQs at givebutter.com/pricing

Free trial: 

Available

Free version: 

Available

Collect donations
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Givebutter Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Givebutter

1 - 5 of 292 Reviews

Blake

11 - 50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2021

Givebutter: The Gift That Keeps on Giving

User Profile

Evelyn

Verified reviewer

Civic & Social Organization, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Great Fundraising Giving Tool!

PROS

Recently started using the Givebutter platform. Found it pretty simple to learn. Customer service is very helpful on things that I got stuck on. I like that a donor can give in just about any form (even checks) possible and we can collect as much or as little information as we'd like. And I like the team effort.

CONS

Have to say that although I understand it takes money to make these platforms affordable for all to use, I don't like having that passed on to the donor. I do like however that we have the option to pay the fees or at least lessen them, although I certainly wish there were no fees at all.

Reason for choosing Givebutter

Givebutter works much easier.

Vendor Response

Thanks so much for buttering us up! We're glad that Givebutter is easy for you to use.

Replied September 2023

User Profile

Nathan

Verified reviewer

Non-Profit Organization Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Integration with Bloomerang is critical and easy to use

We would not have used GiveButter if it had not been for their Bloomerang integration. That has made transferring donor data and information super easy.

PROS

Easy and very intuitive to use. Free to set up pages and has a good number of options to use, but not an overwhelming number of options. Love that on auction items, you can manually add bids (for live auction) and can change the auction start date for each item.The integration with Bloomerang is crucial! It is the reason that we are using GiveButter. There are other good options out there, but they don't have the native integration.The Live Display feature is slick and will come in handy at live events for real-time updates.

CONS

For some reason, text will not format correctly in the Story section, especially when copying and pasting. I have been told by support that I need to manually type everything in versus copying and pasting. Bullets when formatting text don't work correctly either. This is a basic feature that must be corrected immediately.The ability to use discount codes on the registration page is pretty weak. Cannot configure codes to specific items. For instance, if you want $10 off a specific ticket, you can't assign it to that specific ticket. Doing a percentage amount can get messy too. Need the ability to assign codes to specific tickets.Missing chance drawing (raffles) functionality. We're bastardizing a way to do it using auctions, but I hate to have to bring in another software to execute the chance drawing.

Reason for choosing Givebutter

Love RallyUp, but we need the Bloomerang integration. We did one event with RallyUp, which went really well, but the back end cleaning up and reporting was a mess.

Reasons for switching to Givebutter

The Kindful product is pitiful. It is not very flexible and graphically intuitive.

Vendor Response

Thanks for sharing these thoughts, Nathan! We're always working to improve Givebutter and feedback from changemakers like you is the most important part of that process. I've added all your feedback to our roadmap so engineering can take it into consideration for our next updates.

Replied May 2023

Derek

Non-Profit Organization Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

Grateful for Givebutter

It has been good.

PROS

Givebutter has been a wonderful fundraising platform for our new nonprofit Compassion Kitchens. They are great because they dont charge us anything and have wonderful customer service. All of the fundraising features are also easily uploadable onto our website..

CONS

The only issue we have is that they charge the donor a small transaction fee, which other fundraising platforms like ZEFFY do not.

Reason for choosing Givebutter

It was the easiest to set up and we liked the name.

Vendor Response

Thanks so much for sharing, Derek! You are welcome to absorb the credit card charges yourself if you'd prefer not to pass those along to your donors. Here's some additional information about pricing at Givebutter. https://www.givebutter.com/pricing

Replied October 2023

Helen

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed May 2023

Disaapointing results for our first big fundraising event!

Meh.

PROS

Works well for simple online donation tracking and follow up.

CONS

The Auction feature is a big bust and I dislike the use of the word "tipping" for donors.

Reason for choosing Givebutter

Price and we liked that it was less complex--it fit our needs better.

Reasons for switching to Givebutter

Needed a more robust system

Vendor Response

Thank you for sharing this, Helen. We're always working to improve Givebutter and feedback from changemakers like you is the most important part of that process. You are always welcome to turn the tipping option off, although keeping that activated is what makes Givebutter free for you to use. I'm sorry to hear you were disappointed in auction. We continue to add improvements on a weekly basis. If there's something specific you would like to see addressed, feel free to drop us a message at support@givebutter.com

Replied May 2023