HelloFund

RATING:

4.8

(57)

About HelloFund

HelloFund partners with Parent Teacher Associations (PTA), Booster Clubs and more to help with their year round fundraising efforts. It allows users to create Peer to Peer Fundraising Pages, Raffle Ticket Pages, Event Ticket Pages, Store Pages and more for organizations.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
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HelloFund Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for HelloFund

1 - 5 of 57 Reviews

User Profile

Melinda

Verified reviewer

Events Services, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Pros of fundraising software

HelloFund has been an absolute game-changer for me and my event planning endeavors.[sensitive content hidden], in particular, has been an incredible asset to work with. His efficiency in completing tasks and his ability to assist with messaging and closing out projects is unparalleled. I have had the pleasure of collaborating with him on multiple events over the years, and he consistently delivers exceptional results. If you're looking for a reliable partner who can help you navigate the complexities of fundraising, HelloFund is the way to go!

PROS

I am incredibly impressed with HelloFund. Their software has simplified the entire fundraising process and made it so much more efficient. The user-friendly interface and robust features have made managing our campaigns a breeze. With HelloFund, we have experienced higher engagement, increased donations, and better overall results. They are the true pros of fundraising software!

CONS

The only downside is that I wish I had the opportunity to work with them more frequently.

Vendor Response

Thank you so so much for your kind words, Melinda! Love working with you on these fundraising events and look forward to more in the future!

Replied January 2024

Bedina

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

HelloFund and Non-Profits

My experience with HelloFund has been wonderful. As I have rolled this product out at two separate organizations, I have a great working relationship with the support team at HelloFund. they are always on hand to help build out pages, work on upgrades and are always soliciting feedback to improve the product.

PROS

This software is great value for money. There is very little out of pocket expense to the organisations that I use it with. As well as this School I also use it with another volunteer organization that I am a Board Member on. It is very easy to use and is being improved upon regularly. for fundraising, it offers the donor to cover the cost of the transaction. Most do, which lowers the not- for - profits overhead for event fundraising as well as for annual funds. Individual fundraisers can also be set up - for example student lead fundraisers - each student can have their own fundraising page which links to the main page, and they can advocate on behalf of your school, soccer team, or other NFP.

CONS

There are some integrations and reports that I would like to be able to pull that are currently not available.

Reason for choosing HelloFund

They are local, personalized support, inexpense and ease of use.

Reasons for switching to HelloFund

Greater Giving was much more expensive.

Vendor Response

Thanks so much, Bedina!! We are continually working on updgrades for the platform. Keep us updated on any features or reports so we can create a better fundraising platform!

Replied June 2020

Susannah

Non-Profit Organization Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Terrific experience with HelloFund!

Given the fact that I was the sole fundraiser on a massive black tie Gala, I took full advantage of the knowledgeable staff resources at Hello Fund. My questions were answered quickly and support was always available.

PROS

Customer service was excellent. We loved having two reps at the event to help manage check-in. The user interface was smooth. [sensitive content hidden] are great to work with.

CONS

There are some product enhancements I would like to see but the team is open to suggestions.

Reason for choosing HelloFund

The in-person event support was a game changer for us.

Reasons for switching to HelloFund

Our former online auction company was too bid and decentralized to give us quality customer support. For two years in a row, the rented credit card readers did not work and we were not reimbursed.

Vendor Response

Thanks so much, Susannah! Great to work with you on the Gala and looking forward to the event in the Fall of 2024!

Replied April 2024

Jillian

Non-Profit Organization Management, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2020

Easy to use fundraising software for personal fundraising campaigns

We have used HelloFund for our past two fundraising campaigns that we hold in conjunction with our annual Tackle Pet Hunger pet food drive. We've had very good experiences with setting up the campaigns each year. The first year I had a few questions, which were quickly and satisfactorily answered by HelloFund. They have been very good to work with!

PROS

HelloFund is very easy to set up and navigate. It's very user friendly and intuitive and integrates with Stripe, which we already use for payment processing.

CONS

Overall, HelloFund is a great choice for fundraising campaigns. The biggest drawback is that you must specifically invite or manually add individual fundraisers to set up pages for your campaign. There is no easy way for an individual to see the campaign and decide to set up a page without contacting the organization or being invited in the first place. This hasn't been a problem for us, but it definitely is an area that could be improved.

Vendor Response

Thanks so much for your feedback, Jill! We are working on some updates to our fundraising platform and this is great information for us to create a better product.

Replied July 2020

Liz

Non-Profit Organization Management, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Repeat Client!

[sensitive content hidden] and the HelloFund Team are amazing! I've worked with them on multiple events across 7 years or more. Recently while helping another org with their gala I suggested HelloFund and they came through for us.

PROS

Transparent from beginning to end on [affordable] pricing, and levels of support. Helped with guest lists, contact info collection, check in, auction, after-math, and just plain hand holding throughout.

CONS

Initially the interface takes some getting used to but once you realize how straightforward everything is, all the basic components are there to get the job done!

Reasons for switching to HelloFund

More cost effective for our small org. Personal touch, helpful/fast support.

Vendor Response

Thanks so much, Liz! Always enjoy working with you and look forward to more events and fundraisers in the future!

Replied December 2023