memberplanet software


Memberplanet is a nonprofit management software designed for both small and growing organizations. The system is applicable for use by arts and cultural organizations, associations, international and national groups and philanthropic foundations.

Key features of Memberplanet include association and membership planning, charity and event planning and nonprofit marketing and outreach. Association and membership management is offered as either a standalone application or as part of a larger integrated suite.

Organizations can grant their members access to an online portal to pledge donations and pay dues. Peer-to-peer fundraising is also available. Users of Memberplanet have the ability to generate email campaigns to keep members updated with newsletters and event invitations. Text message communications is an added feature to the outreach application.

Memberplanet is entirely browser-agnostic. The system can be accessed via both mobile devices and desktops.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8 , Windows 10

244 Reviews of memberplanet

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  • Lisa from DWPerkins

    Specialty: Other

    Number of employees: 51-200 employees

    April 2018

    Member Planet is an excellent and customizable Content Management System.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    MemberPlanet works for my organization because it keeps members information updated. It keeps the members informed about scheduled events. I can create groups that communicate with each other. It has options for email campaigns, discussions, a mobile app, photo albums, document storage and the ability to take payments. There's not much else that you would need. And again, the FREE option is big plus.

    Pros

    1. Two words – FREE option. My organization would like to keep its very hard-earned money to help our community. So, using a vendor with a free option is a HUGE plus for us. It also is good for organizations new to CMS because we can determine how much we actually use it.
    2. The site is web based and user friendly – nothing to download. There are video tutorials, a support library with step by step instructions and phone coaching available. They have a Getting Started tutorial and all actions are walk throughs with descriptions. There are reps on standby to chat, or talk over the phone. I am truly blown away by all of the things I can do and customize with MemberPlanet. As I said, we aren’t a large organization and we definitely cant afford some of the other more expensive CMS’ available. But MemberPlanet understands what I want for the type of organization I have and they allow me to customize it. The site is also scalable for future growth and usage. I highly recommend them.

    Cons

    The only thing I wasn’t too keen on is that there are a couple of outside vendor connections such as Box and PayPal that are integrated into the site. It all works ok though. Box and PayPal are a little odd as its dashboard is merged into your site. You can get MemberPlanet to handle taking your payments instead of using PayPal, but they keep a small percentage. Other than that, I don’t have any issues or complaints.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Diane from Friends of Clear Lake

    March 2018

    So much functionality in one place and reasonable rates!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    No special tools are needed to edit and create newsletters and web pages. I have computer background so straightforward for me to figure it out. My fellow admins - not so much.

    Cons

    sometimes the terms (forms, templates, buttons, email vs broadcast) are not so obvious. I'm still not sure eactly how to use membership levels for instance.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • David from IF Creative

    Specialty: Arts & Cultural

    Number of employees: 2-10 employees

    March 2018

    Easy Solution

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Membership management is made easy with MP. This cloud system is filled with options for membership administration and marketing programs to assist in renewals and acquisition. The system also allows for one touch App creation to give members a mobile solution to managing their membrship. I recently used MP as a solid solution for a client who is a charitable association. The decision to implement MP was made due to the ease of setup and ongoing management seeing that the association was volunteer run.

    Cons

    The user interface was outdated aesthetically and it appears they have recently updated the interface. So this may not be a concern much anymore. As with any membership platform pricing and functionality is subjective so know what you need before you look and I think you will find MP to be a great solution.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Valinda from Zeta Phi Beta Sorority, KappaZeta

    March 2018

    I like MP,it is easy to use and it is good for maintaining much needed data n

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Im a user of the information, I have not worked with the software. Workings through the different sites has been easy. Being to handle financial things through the site is very easy and convenient.

    Cons

    So far I have no cons, because I have not experienced any problems. Whenever I have an issue, I contact the person in charge and they are able to walk me through it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Trycennia from Zeta Phi Beta Sorority, Michigan State Organization

    March 2018

    I love MemberPlanet it's a great tool.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    That you can export your spreadsheets out of the system to excel, you can sort within the system, you can view payments by each form that you have created, you can sort by date range. there are so many pros I just can't list them all.

    Cons

    Company is unable to send you an auto-renewal email. This goes to the company not really a software issue.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • La'Kitha from Zeta Phi Beta Sorority, Incorporated

    March 2018

    I love MemberPlanet. It was extremely helpful when we planned our 40th Anniversary Celebration!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is very user-friendly! I also love the communication piece as registration is completed, fees paid, etc.

    Cons

    It is a great software. However, there were a few members that had concern about convenience fees when making payments. It was explained to them that you can charge the group the fees or the customer. Some decided to just use the mail in option, but the majority used the software.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • ToWanda from Zeta Phi Beta Sorority, Inc.

    March 2018

    Easy and understandable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Quick and accessible. Have been using it for years. Easy to setup forms. Easy to copy forms. Customer service is pretty quick and very helpful

    Cons

    App isn't really functional. Downloaded it once and deleted. Doesn't mirror the website. Will not use the app. Expected more.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Donna R. from Tennessee-Zeta Phi Beta Sorority

    March 2018

    Overall, I have had a very positive experience with MemberPlanet. The customer service is great.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ease of creating payment forms whenever I need to. I love being able to copy a form and just update changes.

    Cons

    Sometimes it is challenging when trying to pull reports over several months. I have to play around to get what I want.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Angelynn from Gamma Lambda Zeta of Zeta Phi Beta Sorority

    March 2018

    I like using memberplanet. It allows me to reach people that I normally would not .

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    convenience that it offers. We use if for collecting dues and planning events. Tickets may also be purchased.

    Cons

    I like hands using hands on manuals for easy of reading and help when needed. Sometimes I don't think it is as user friendly as it should be.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Anitra from Zeta Phi Beta Sorority, Inc.

    March 2018

    Easy to set up and use. Love the mobile app.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Great way to manage a large group and keep them informed. When the mobile app works it is a great way to stay informed.

    Cons

    Set up for others being added is slightly difficult. The instability of the mobile app makes it difficult to use at times.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Patricia from County Government

    March 2018

    I'm really amazed at the many features MemberPlanet has to offer

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    I like the ability I have being able to create different templates to my liking. Awesome software that memberplanet has available to users. Representative is very helpful when needed. I can call her up anytime of the day and she is willing to assist me with any troubleshooting I need. Her assistance make the program feel more user friendly.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Wanda from Zeta Phi Beta

    March 2018

    Awesome!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    What I like most about this software is that it all ows me and the rest of my sorority sisters to keep up with all the things that are going on in our chapter. We can communicate and there's a record of all we have said and done!!!!

    Cons

    I have no issue with it at all!!! I love it! I WISH it would allow me to use a a fingerprint to lock my info instead of a password, because I hardly ever remember them.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Keandra from Zeta Phi Beta Sorority, Inc.

    March 2018

    This is great software.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use and helps with organization. I can track payments and send information out to our chapter members.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kim from Zeta Phi Beta Sorority

    March 2018

    Zealous Exceptional Terrific Awesome

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is a great technical tool that reaches all areas of knowledge. The customer care team were a huge help and they reach out to individuals. It has versatility of use.

    Cons

    I would enjoy a way to create more information into the forms without them being long. When creating a form that requires input for a group it would be a great feature to have spaces to input the data at one time. Also when you retrieve data it would be great to have an option to format your report

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Cousar from Commonwealth of Pennsylvania - Zeta Phi Beta Sorority, Inc.

    March 2018

    My experience with Memberplanet has been extremely professional and productive.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    What I like most about memberplanet is the templates that available to use when creating a form. The customer service is also a pro when it comes to using memberplanet. The reps return calls in a timely manner, assist you when you are unable to figure out what the problem is.

    Cons

    What I like least about the software is that the app does not appear user friendly with my phone. I would like to be able to access my account by using the app. At this point, when I access the software using the app, I am not able to modify forms, etc. I would like to see this change.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Dr. rosalind from Zeta Phi Beta Sorority National Educational Foundation

    Number of employees: 2-10 employees

    March 2018

    Great communication.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Records are kept in an organized manner and easy to retrieve.

    Pros

    Easy to maneuver. Answers to any concerns are handled promptly. Communicates via email or telephone call.

    Cons

    More links than might be used. Sometimes it can be confusing when there are a lot of options. The more I use the software the easier it is getting.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Eleasha from Zeta Phi Beta Sorority, Inc.

    Number of employees: 10,000+ employees

    March 2018

    It's a very user friendly site.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very good reports

    Pros

    It has a lot of tools to be utilized and they are very helpful for administration purposes. The reports are valuable.

    Cons

    Some of the best features are at a cost. I would prefer to have them at a lower cost maybe as a flat rate to use everything.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Disha from Zeta Phi Beta/ Kappa Zeta

    March 2018

    It's easy to access

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that you have multiple options to make payments and how the site is organized. It's pretty easy to read.

    Cons

    How to upload events to it. I am wanting to add events to my sorority calendar but it's difficult to upload.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Denisha from Zeta Phi Beta Sorority Incorporated- South Central Region

    March 2018

    Easy to set up. Excellent customer srevice

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    connection with bank accounts, ease of set up, customer service representatives, automatic feedback to a client or member

    Cons

    the process in connecting with a new bank account, some aspects of the fundraising arm. A person does need a little IT knowledge

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jylla from Zeta Phi Beta Sorority

    March 2018

    MP is more than software, they are a valued partner!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is easy to set up, flexible options, and easy for our users to get started. Use will continue to grow over time so the foundation is set for continued success.

    Cons

    Will continue to work to develop smooth summary reporting in our next phase. Looking at more long term projects.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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