memberplanet

NeonCRM

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Ratings & Reviews

Overall Rating

4.73 / 5 (256)

4.43 / 5 (426)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

November 20, 2019

February 20, 2020

Pros/Cons

  • Pros

  • The staff is very supportive, responsive and helpful. We had a specific idea for our campaign, brought it to the Member Planet team and they helped make it a reality!

  • Ease use for mass communication. The software has enhanced communication with the organization's membership

  • Cons

  • Inability to manage members by bulk. Absolutely terrible tech support or responsiveness to customer needs.

  • I don't have any issues with this tool as of now

  • Pros

  • Very easy to navigate, lots of tutorials and resources online, and aesthetically pleasing. Such a step up from Filemaker 2003

  • I like the automatic emails that are sent as confirmation of membership/event ticket purchases and renewal emails.

  • Cons

  • We don't have any dislikes so far and I don't foresee any issues to arise but we are confident in the support team if we do.

  • Slightly more expensive than some alternatives, but again, it is a great value for the price that you pay.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

2 Recommendations

99 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots