About NetForum Enterprise

NetForum Enterprise is a web-based association management system and is used by associations, nonprofits, and government agencies. The system includes modules for managing events, member profiles, membership levels, and dues.

The event management module organizes attendees, speakers and facility details for different types of events. The software is capable of tracking payments, registrations, and cancellations. Event planners can set multiple event pricing structures based on attendees’ membership levels. More granular details such as audio/visual equipment, furniture rental, meeting rooms and times, attendance numbers and speaker rates are also manageable within the module.

NetForum Enterprise automates the membership proce...


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Supported Operating System(s):

Web browser (OS agnostic)

6 Reviews of NetForum Enterprise

Average User Ratings

Overall

3.50 / 5 stars

Ease-of-use

3.0

Value for money

3.5

Customer support

4.0

Functionality

3.0

Ratings Snapshot

5 stars

(0)

0

4 stars

(3)

3

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 6 of 6 results

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December 2020

Pradnya from Specialty Food Association

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2020

NetForum Enterprise

Overall, I believe this product is a robust, one-stop solution for small to mid-size associations. We have used it for the past 10 years, and

Pros

For a small association like ours, NetForum Enterprise has all the features and functions we could possibly need. It is relatively easy to use, has inbuilt AR functionality, Exhibit, Awards and Advertising management functionality. It also has the capability to be integrated with other systems using xWeb, which we have used quite extensively. We also have used the eWeb functionality and have 2 customer facing sites.

Cons

Upgrades have been a hurdle in the past, which is why we are still on an older version. The API we use is still SOAP based, at least on our version, there is very limited RESTful capability. It could also be more intuitive and expanded. The Sales module provided could have more functionality. We had to move to Salesforce to manage our Sales pipeline and other lead generating functionality, something that could easily be improved in NetForum. The CMS could be improved and more user friendly and intuitive The staff facing (iweb) interface could be a bit more user friendly and modern (We are on an older version - so some of the cons might already have been addressed)

Reasons for Choosing NetForum Enterprise

I believe NetForum had all the functionality of multiple systems we used at the time.

Reasons for Switching to NetForum Enterprise

It happened before my time so I am not sure.

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

December 2018

Beginner AMS

Netforum was good for small, uncomplicated events and small memberships. It was easy to use and integrated well with our website.

Pros

Easy to use, simple, but powerful software for membership and event/store management.

Cons

The most basic version of Netforum lacks many features that are important for everyday use.

April 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Customer support

3.0

Functionality

2.0

April 2019

NetForum review

Pros

It's hard to know if NetForum wasn't configured for my company properly or if it just doesn't do what we need it to do. I like it from the standpoint of it's pretty easy to navigate on a basic level if you've never used it. You can search for individuals using multiple options such as Member ID, phone, last name which makes it helpful if you only have one piece of the individuals information. I also appreciate that it's sticky and remembers what I've previously searched for.

Cons

I wish the reporting was better more automated. I wish we could make notes within the organization itself or add notes to member records as my organization uses NetForum accross multiple departments and I feel there's more opportunity to build this out in a way that various groups could see recent activity with a member or organization easily.

March 2015

James from Bereda and Associates

Industry: Non-Profit Organization Management

Time Used: Free Trial


Ease-of-use

3.5

Customer support

3.5

Functionality

4.0

March 2015

Abila NetForum

Pros

Good price and desired quality; vendor has made its acquisition possible.

Cons

Information on product at times is difficult to understand.

November 2018

Jennifer from Management Solutions Plus

Verified Reviewer

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

3.0

November 2018

Needs work

I'm more likely to recommend this to a friend instead of YourMembership because of the steller customer service provided.

Pros

Easy to add members to the system; easy to make payments; easily used for a trade organization.

Cons

Reports are hard to pull---there is no report to simply show who has paid and who has not paid. Events can be a challenge to set-up if need detailed information. Again, can be hard to pull a report with good data for an event too.

July 2019

Leana from NTE

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

2.0

Customer support

3.0

Functionality

2.0

July 2019

Very challenging to use and frustrating tool

Pros

There's not much positive to say about this tool, it has loads of modules and functions.

Cons

It is the most frustrating program I've worked with. Nothing in it makes sense, it's not intuitive, it doesn't work properly, and often has bugs.