Network for Good

Sumac

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Ratings & Reviews

Overall Rating

4.42 / 5 (142)

4.38 / 5 (104)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

February 19, 2020

February 8, 2019

Pros/Cons

  • Pros

  • This donor management platform is really easy to use and intuitive. It has great functionality and they are adding requested tools as fast as they can.

  • Back end is pretty easy to use. Ideal use is Only for donations. I inherited this software and tried to make it work for our needs.

  • Cons

  • Very small features that I wish they had but it makes sense that it isn't included based on the price point (e.g., resources to better communicate to prospective donors).

  • Somethings I think it should do, it doesn't, however, they are always willing to listen to suggestions and give me a workaround.

  • Pros

  • The support we get when we have issues is wonderful. The support team is very quick to reply to requests.

  • it is so intuitive, friendly and usable. I have no complaints about the software.

  • Cons

  • The interface is a little cumbersome, but not unusually so for a software in this category.

  • We struggled to get used to the search function at first, though we're used to it now. I wish I could do a bulk upload of communication records, too.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots