WOW

Overall experience has been wonderful. So far so good.

Pros

Rosterfy is such an platform to use. The UI is fantastic. Its only been a short amount of time that I've used rosterfy but I love being able to customize areas suchs as volunteers and the user console. Such a good application.

Cons

So far, I do not have anything bad to say about rosterfy. It's worked like its supposed to. Smooth sailings so far.

Rosterfy is awesome

Overall experience has been phenomenal. The Rosterfy team is very supportive with issues and setup of the system. In addition, they truly listen to your needs and take the time to find a way to develop a feature to support that need.

Pros

Very simple to use for admin and for the user. Very customizable to your needs.

Cons

There is some funky coding involved in some of the setup.

Easy to use now but with a difficult start

Initial start was not great but since being able to have regular meetings with customer success manager we have been able to explain issues greater and adapt the portal to our needs. It has been good to have a product that enables us to make the volunteer journey smoother and to allow greater contact with volunteers especially during times where we are not able to interact with them in person.

Pros

- Easy to navigate on volunteer side - Quick customer service responses on issues and regular updates about open tickets - Allows all processes linked to volunteer journey to be online - Filters on various screens are good - Nice to be able to customise parts of the system as you need them

Cons

Portal does not currently work in most optimal way for mobile devices. Not all help articles are clear to understand if you are a new user on the system

Event Staffing

We manage large scale automotive festivals across the country.

Pros

The ability to modify the platform to fit with our brand guidelines.

Cons

There is limited flexibility to in adding additional modules for casual staff at events. Including opting in for events in a simple format without multiple touch points and travel/accommodation management and information.

Rosterfy has changed the way we manage our workforce - it really is an amazing product!

- End to end workforce management solutions - A centralised platform that provides a hub for all workforce management information and data - User friendly platform for individual and group communications - Save time by eliminating time consuming spreadsheets with digital rosters

Pros

Everything! As a volunteer manager, Rosterfy has simplified the process of workforce management by providing a digital platform that is user friendly to not only the workforce but the client as well. For me, the most exciting functions of Rosterfy include: - Volunteer portal that captures relevant information including previous experience and skills, which helps with the selection process for roles with special requirements - Check in/out in real time, enabling multiple users simultaneously - Ease of communications including the functionality for email and SMS (also great that you can create templates to save time) - Ability to copy past events to save time setting up individual events year on year - Group function, which allows you to import a list and communicate directly to them with specific roles etc. This is great when working with charity partners where you need to track sign ups!

Cons

I haven't found something that I dislike about the product! Every time I think of something else I require, the team at Rosterfy are already working on adding this as a function.