Rosterfy

RATING:

4.49

(37)

About Rosterfy

Recruit, Retain and Reward volunteers, increase engagement and create brilliant opportunities to support your causes or put on game-changing events. Rosterfy is a highly rated Volunteer Management Software platform for Charities, Non-Profit Organisations, Sports Institutions, and Local Government Institutions. We’ve built a platform that will significantly reduce the time your team spends on admin, streamline your communication with simple automated emails and SMS messages and give you a complete view of your operation. What makes it stand out is how configurable it is to your business and how it can scale as your aspirations grow. From Las Vegas to London, Singapore to Sydney, Rosterfy helps communities connect with causes they care about worldwide. Book a Demo tod...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.
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Rosterfy Reviews

Overall Rating

4.49

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 37 reviews

Annie

Company size: 501-1,000 employees

Industry: Sports

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

May 2020

Rosterfy is awesome

Overall experience has been phenomenal. The Rosterfy team is very supportive with issues and setup of the system. In addition, they truly listen to your needs and take the time to find a way to develop a feature to support that need.

Pros

Very simple to use for admin and for the user. Very customizable to your needs.

Cons

There is some funky coding involved in some of the setup.

Reasons for choosing Rosterfy

Cost, features, and overall look and feel of the program.

Reasons for switching to Rosterfy

Chronotrack is not a volunteer registration platform. We simply worked with what we had at the time until we could switch.

Response from Rosterfy

Thanks for your kind feedback Annie. Great to hear that our product has helped Spartan Race to enhance the volunteer experience!

Replied July 2020

Brie

Company size: 201-500 employees

Industry: Government Administration

Time used: Less than 6 months

Review Source: Capterra 

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

February 2021

Great Value and User Friendly

We have had a wonderful experience from our first introduction. Everyone we have encountered has been more than helpful. When we have questions or concerns I feel like they are addressed in a timely manner.

Pros

With a flow of between 175 and 250 users through out the year, one of my main concerns was pricing. With Rosterfy's packages, we were able to find a deal that was both economical and more than met the needs of our department. Another area of concern was ease of use. We have a staff that range from young and tech savvy to older and not into technology. We have found that Rosterfy is easy enough for everyone to use.

Cons

There really is not anything so far that I do not like about Rosterfy. There was a bit of a learning curve, but that was expected, and not bad at all.

Reasons for choosing Rosterfy

Shiftboard did not provide the reporting we were looking for. Their prices were much higher, and to be perfectly honest, their salesman was not very pleasant.

Reasons for switching to Rosterfy

Price and capibilities

Response from Rosterfy

Thanks for your awesome feedback Brie. We love hearing success stories like yours! If there's ever anything else we can help you out with, don't hesitate to reach out. - The Rosterfy Team

Replied March 2021

Waqas

Company size: 201-500 employees

Industry: Events Services

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

January 2023

Good platform but needs improvements in many areas

Pros

Easy to setup and great customer care and services. Good for event scheduling and attendance tracking for volunteers

Cons

Needs a lot of work on features and pricing as it differs for all and other competitors offers good pricing within the same range

Becky

Company size: 11-50 employees

Industry: Human Resources

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

May 2022

Excellent Customer Service and Easy to Learn

Pros

Our Senior Client Success Manager’s level of commitment and communication is phenomenal. She is always available to answer our questions and provide tailored ideas and input for our specific needs. We really appreciate and use the groups and reporting features regularly.

Cons

Rosterfy lacks some customizable features, but our Senior Client Success Manager is always willing to add our suggestions to Rosterfy’s feature requests list. It would also be amazing if Rosterfy had an app version.

Reasons for choosing Rosterfy

Our company used Microsoft Excel and needed to find a volunteer portal/management system that streamlined our processes and reduced time on task.

Reasons for switching to Rosterfy

Rosterfy’s capabilities and automations are more robust than Microsoft Excel. The concept of templatizing mass email communication was also appealing.

Lucille

Company size: 11-50 employees

Industry: Events Services

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

March 2022

Rosterfy offers possibilities

Rosterfy offers possibilities, beside the big range of options it already offers, the system is constantly improving and developing as well. Rosterfy learns from its customers and users, takes feedback on board and makes it possible.

Pros

Rosterfy offers a big range of options and possibilities. The system can be customized on so many levels which creates a professional look for the users. Rosterfy has an outstanding support team, who help with set-up and all questions along the way. It is an easy software to work with on a big scale, bulk import and updates are easily done . The option to add training modules and create interaction in the modules by adding questions was great to work with. Everything is in one place with Rosterfy: forms, trainings, database, shifts.

Cons

Usage on mobile phone is not ideal yet, their app is in development.

Reasons for switching to Rosterfy

No database keeping and lack of options. Bulk updates not possible.

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