--- title: "Salsa Engage Software Reviews, Demo & Pricing - 2026" description: "Review of Salsa Engage Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/nonprofit/salsa-engage-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Donation Management Software](https://www.softwareadvice.com/nonprofit/crm-software-comparison/) / Salsa Engage Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/nonprofit/salsa-engage-profile/reviews/)[Alternatives](https://www.softwareadvice.com/nonprofit/salsa-engage-profile/alternatives/) # Salsa Engage Review From $0.01/month 1 plan Wondering if Salsa Engage is right for your organization? Our Donation Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Salsa Engage 4.0 [(141)](https://www.softwareadvice.com/nonprofit/salsa-engage-profile/reviews/) Pricing Starting at $0.01 per month ### About Salsa Engage Salsa Engage is cloud-based fundraising system for nonprofit organizations of all sizes which helps in donor management, digital marketing, online fundraising, online advocacy and peer to peer fundraising. With Salsa Engage, users can organize their campaigns, track donor data and analyze the results of previous campaigns to improve. Additionally, users can automate processes such as feeding information directly into donor profiles. Salsa Engage keeps a track of communication with donors which is accessible to team members, enables them to provides personalized and avoid repeat information. Users can create customized dashboards to track and measure key metrics with real-time visualization. Reports can be scheduled to deliver on a recurring basis. Users can perform A/B testing on different design elements and check preview on a range of devices before sending. Support is available via phone, email and through an online knowledge base. Wondering if Salsa Engage is right for your organization? Our Donation Management Software selection experts can help you in 15 minutes or less. ## Salsa Engage User Interface ## Popular Salsa Engage Alternatives Main Product Salsa Engage 4.0 [(141)](https://www.softwareadvice.com/nonprofit/salsa-engage-profile/reviews/) Ratings Breakdown - 3.66Ease of use - 3.66Value for money - 4.25Customer support - 3.68Functionality Pricing Starting at $0.01 per month Get Price Alternative Product [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) 4.5 [(1475)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.51Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [Donorbox](https://www.softwareadvice.com/nonprofit/donorbox-profile/) 4.8 [(625)](https://www.softwareadvice.com/nonprofit/donorbox-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.61Value for money - 4.71Customer support - 4.61Functionality Pricing Starting at $150.00 per month Get Price Alternative Product [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/) 4.7 [(1287)](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.58Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $125.00 per month Get Price Alternative Product [DonorSnap](https://www.softwareadvice.com/nonprofit/donorsnap-profile/) 4.6 [(414)](https://www.softwareadvice.com/nonprofit/donorsnap-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.77Value for money - 4.78Customer support - 4.31Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) 4.3 [(620)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 4.28Value for money - 4.30Customer support - 4.16Functionality Pricing Starting at $99.00 per month Get Price ## Salsa Engage Pros and Cons We analyzed 141 verified reviews for Salsa Engage to find out what actual users really think. Select to learn more Responsive And Knowledgeable Support Salsa Engage offers highly responsive customer support, with knowledgeable staff available to help resolve issues quickly. Users appreciate the fast response times, helpful guidance, and willingness to incorporate feedback, making troubleshooting and onboarding much smoother. Complex And Unintuitive Interface Navigating Salsa Engage can be challenging due to its unintuitive design and complicated setup. Users report difficulty with basic tasks, buggy features, and a steep learning curve, which often leads to frustration and slows down workflow. ## Salsa Engage Pricing and Plans Starting price: $0.01 per month Free Trial Free Version Basic $0.01 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Salsa Engage Features - Popular features found in Donation Management Campaign Management Contact Management Email Marketing Event Management Gift Matching Management Grant Management Mobile Giving Online Giving Payment Processing Pledge Management Receipt Management Volunteer Management - More features of Salsa Engage A/B Testing Ad hoc Reporting Advocate Management Alumni Management Attendance Management Contribution Tracking CRM Customer Advocacy Customizable Branding Customizable Fields Customizable Forms Customizable Reports Dashboard Donation Tracking Donor Discovery Donor Management Email Reminders Engagement Tracking Event Triggered Actions Forms Management For Nonprofits Fundraising Management Member Database Membership Management Nonprofit Advocacy Online Forms Recurring Giving Recurring/Subscription Billing Registration Management Reporting & Statistics Social Media Integration Widgets ## Salsa Engage User Reviews ## Salsa Engage customer ratings - Overall rating: 4.0/5 - Total reviews: 141 ### Rating distribution - 5 stars: 60 reviews (43%) - 4 stars: 49 reviews (35%) - 3 stars: 14 reviews (10%) - 2 stars: 13 reviews (9%) - 1 star: 5 reviews (4%) ### Secondary ratings - Ease of use: 3.7/5 - Value for money: 3.7/5 - Customer support: 4.2/5 - Functionality: 3.7/5 --- ### The "favorite child" of the Salsa family - Overall rating: 5/5 - Reviewer: Blake P. - Verified reviewer: Yes - Industry: Performing Arts - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I wish that the Salsa family would update the CRM platform to match the workflow, UX, and ease of use to its sister product Engage, which is extremely well-designed. I love working on the Engage platform and hope to see more updates as time allows. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This is the better of the Salsa products. It offers a "mini CRM" that, while less comprehensive than its sister software Salsa CRM, offers enough functionality to feel like a CRM; additionally, its connectivity to the CRM platform makes it an extremely useful, multi-layered marketing tool that offers solid email, content, and social capabilities, in addition to good fundraising tools. #### Cons The only flaw would be with their P2P program which doesn't offer very extensive coverage on personal progress bars, public-facing donor info, or easy-to-navigate user capabilities. Additionally, I wish Salsa Engage would offer a link to some sort of ticketing software in order to make our events flow better. #### Reasons for choosing Salsa Engage Salsa Engage made the most sense as it was the most powerful of all the other software platforms we explored. #### Reasons for switching to Salsa Engage Our organization grew out of DonorPerfect and wanted a tool that combined multi-level marketing and CRM capabilities. #### Vendor response Hello Blake! We hope TMI continues to succeed using Salsa Engage for their marketing & fundraising initiatives! As for the Salsa CRM platform, we have ongoing renovations and continue to release new updates and features designed for an improved user experience. Replied January 2021 --- ### All in One Marketing Platform - Overall rating: 4/5 - Reviewer: Laura F. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered Salsa is good, but could be much better if only there was an investment to modernize the platform, standardize common functions, and add additional bells and whistles to improve the likelihood that their existing clients will remain in this highly competitive space. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Salsa Engage is an all-in-one platform which is good for a small or hybrid staff. There is one console to handle email flows, texting, forms, events, petitions, and peer to peer fundraising. #### Cons Salsa Engage can be a bit clunky, and there needs to be simpler standardizations to forms and fundraisers that optimize the supporters experience. #### Reasons for choosing Salsa Engage The all-in-one application and at the time (2017) they had helpful customer service to help us migrate to the platform and sync with Salesforce. #### Reasons for switching to Salsa Engage We were looking for a more robust platform that could handle the communications aspect for client engagement. --- ### Does what we need but have come across many, many issues - Overall rating: 3/5 - Reviewer: Jacqueline L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We still use this software because we're already signed on and it does what we need. However, I have been very frustrated with it for some time. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Helps us do all of our engagement in one platform whereas we had multiple softwares before. Like the 'all in one' aspect of it. Good support team. #### Cons Many issues and lack of simple necessary functions. Email formatting issues, preview issues, viewer interface sorting issues, cumbersome editing, social media publishing is cumbersome. Overall, found many aggravating issues. --- ### Salsa is a GREAT Option for Non Profits with a Budget - Overall rating: 4/5 - Reviewer: Brittany P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. very positive. they listen to feedback on how to make the system better and investing money into developing it. will work with you to resolves road blocks you might have and create work arounds if needed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros customer service is an asset! You can get someone on the phone to answer your questions and also a quick response via email. they do a good job investing in updating the system to bring more functions to it. for the price points a great tool that non profits can use for a variety of functions, eblasts peer to peer, donation pages #### Cons wish they had a live instant chat option for questions and also more monthly trainings and how other non profits are using the system to spark networking and be a resource in the industry #### Reasons for choosing Salsa Engage price was best for the functionality #### Reasons for switching to Salsa Engage Kindful had horrible customer service, could not get a timely response on questions . in ability to customize simple things on peer to peer , not flexible or open to input on how to make the systme better #### Vendor response Brittany, Thank you so much for the feedback. You'll be interested to know that out support team is adding a live chat option! Replied March 2021 --- ### Salsa Review - Overall rating: 5/5 - Reviewer: Caitlin C. - Verified reviewer: Yes - Industry: Fund-Raising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered It was easy to use and relatively intuitive. I had a great experience and service was good as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It was easy to pull information out of the system. It knew what datapoints to provide and gave an overall summary, I didn't have to sift through detailed reports. #### Cons I think it likely duplicated some metrics. For example if I was looking at new donors per campaign but perhaps they donated to multiple campaigns it would have told me it was a new donor 3 times. --- ### Stay away from SALSA! - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered HORRIFIC! Do NOT use this platform! It is a nightmare, and after being bought by Bonterra, even worse! #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros Thank you receipting from online gifts gave us some good flexibility. Emails were easy to deploy. EVERYTHING else was a nightmare. #### Cons We can't get in touch with management when there is a management issue. When we signed on, they promised phone support. Did not get phone support until 4 years later. #### Reasons for switching to Salsa Engage eTapestry was purchased by Blackbaud, and they raised the prices and reduced the support we had. This WAS an amazing CRM for small and medium NPOs. --- ### Not My Favorite for Email Marketing - Overall rating: 2/5 - Reviewer: Jessica F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use Salsa to send monthly newsletters and occasional standalone emails to supporters of a non-profit I do marketing consulting for. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros I like that it integrates with Salsa CRM. That's about it, though. #### Cons Pretty much everything. The user interface--while greatly improved recently over what it used to be--is clunky, outdated, and not user-friendly. It looks like a drag and drop editor, but it's far less intuitive than one would hope. Everything is 10x more complicated than it needs to be. Having used other email marketing platforms, this one is definitely my least favorite. #### Reasons for switching to Salsa Engage I didn't make the choice. I wish we hadn't switched. --- ### Great drag and drop system! - Overall rating: 5/5 - Reviewer: Kalyn H. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We can combine all of our external communications including event pages, donation pages, and email marketing into one platform! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Love the easy marketing platform engage has built with the ability to craft visually dynamic emails and all of our event/fundraising pages! #### Cons The company does quite a few updates, which is great, however, sometimes these cause a bug in the system and it will interfere with functionality temporarily. --- ### Hard(ish) to learn, but great functionality - Overall rating: 5/5 - Reviewer: Grace B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our nonprofit uses Salsa Engage for grassroots advocacy, fundraising, communications, and event planning. Being able to combine four different services into one integrative platform has saved the organization countless hours and effort. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Salsa Engage really seems to do it all. We use it as our grassroots advocacy platform and are able to track interactions from our campaign. This allows us to collect tangible data about how many people called, emailed, or mailed their representatives. Salsa Engage has also replaced our giving pages, Eventbrite, and MailChimp. It's been so great to have one platform for all our communications and be able to track and connect everything. When things get complicated, customer support is usually a 10-minute hold and are able to walk me through it. #### Cons Setting up Salsa Engage and CRM took FOREVER! I didn't have a whole lot of time set aside to set it up, but even if I had, I expect it took at least 20 hours. Now that it's set up and I've completed the online training, I still find hidden issues with just about everything it does. The good news is customer support is always able to explain exactly what I need to do to fix it. I know eventually, I'll have worked through all the issues and will just know better. --- ### Great external communications platform! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Chemicals - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Salsa engage is the external marketing and communications product that offers great drag and drop designs for email blasts and event pages alike. #### Cons The integration of events to its online CRM software is a bit messy and confusing. This could use some improvement, particularly for ticket sales. --- Showing 1 - 10 of 141 Reviews [See All Reviews](https://www.softwareadvice.com/nonprofit/salsa-engage-profile/reviews/) ## Salsa Engage Popular Comparisons [DonorPerfect vs Salsa Engage](https://www.softwareadvice.com/nonprofit/donorperfect-profile/vs/salsa-engage/) [Compare All Alternatives](https://www.softwareadvice.com/nonprofit/salsa-engage-profile/alternatives/) ## Other Top Recommended Donation Management Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (620) Recently recommended **83** times [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) **4.5** (1475) Recently recommended **77** times [Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/) **4.7** (89) Recently recommended **70** times [GiveSmart](https://www.softwareadvice.com/event-management/givesmart-profile/) **4.5** (211) Recently recommended **62** times Stuck Between Options? 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