Salsa Engage

RATING:

4.0

(138)

About Salsa Engage

Salsa Engage is cloud-based fundraising system for nonprofit organizations of all sizes which helps in donor management, digital marketing, online fundraising, online advocacy and peer to peer fundraising. With Salsa Engage, users can organize their campaigns, track donor data and analyze the results of previous campaigns to improve. Additionally, users can automate processes such as feeding information directly into donor profiles. Salsa Engage keeps a track of communication with donors which is accessible to team members, enables them to provides personalized and avoid repeat information. Users can create customized dashboards to track and measure key metrics with real-time visualization. Reports can be scheduled to deliver on a recurring basis. Users c...

Salsa Engage Pricing

Contact Bonterra for pricing.

Starting price: 

$0.01 per month

Free trial: 

Not Available

Free version: 

Not Available

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Salsa Engage Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4.5

Value for money

4

Functionality

3.5

Most Helpful Reviews for Salsa Engage

1 - 5 of 138 Reviews

User Profile

Kalyn

Verified reviewer

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2018

Great drag and drop system!

We can combine all of our external communications including event pages, donation pages, and email marketing into one platform!

PROS

Love the easy marketing platform engage has built with the ability to craft visually dynamic emails and all of our event/fundraising pages!

CONS

The company does quite a few updates, which is great, however, sometimes these cause a bug in the system and it will interfere with functionality temporarily.

Emily

Non-Profit Organization Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2019

Salsa for Non-Profits

Salsa is good for general tracking of activities, donors, etc. I would recommend other CRMs over Salsa due to the outdated platform.

PROS

Salsa was good for making secure notes about participants/donors and tracking relationships and touches with the participant/donor.

CONS

Running reports is extremely difficult in Salsa. I think this feature could be updated and your customers would be a lot more pleased.

Vendor Response

Emily - Thank you for your review. It looks like it has been a couple of years since you have seen our software. We'd love to show you what we can do now! Please let us know if you are interested.

Replied November 2019

Tanya

Veterinary, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2021

Lots of good things, but the struggles are real

Overall I am pleased with the program, but I can also see lots of opportunity for improvement.

PROS

I love the snapshot and dashboard features when you first look at an account or overall fundraising data. There is a lot of information you can gather when talking to a constituent from those first pages that are really helpful and can add insight. It helps with our goals and planning for future events and projects.

CONS

There is a lot of struggle with getting things to load and display properly. I have really been struggling with server issues so when I go to pull up a constituent account I only see the name and can't make any changes or get any data off the dashboard. I am also not a fan of the membership portion of the program since it is too hard to move constituents from one level to another.

Adrienne

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2018

Business Manager

Salsa has a great training program and their customer service department is very friendly and is able to help me out when I need assistance. Salsa Engage allows a small nonprofit to afford customized event forms.

PROS

Allows us to customize online forms for fundraising events at an affordable price. Easy to use and pull reports.

CONS

I do not like the fact that the donation information flows into the system without any way to approve it.

Olivia

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2018

Salsa Engage for nonprofits

Its been ok. There are kinks that do sometimes get worked out by the company. Overall they have great customer service. So when I do have an issue, I get a quick response.

PROS

Salsa generally has a user-friendly interface. Its a platform that be used for everything from E-blasts, to fundraising, to sign-up forms and so much more. I believe there are many told and functions that I have not had an opportunity to use.

CONS

I mostly use for the e-blasts. I find the choices, formatting and other functions limited or strange. For example, the text boxes are finicky every time you make changes in one sentence it seems to make changes to entire text box, forcing you to reformat the whole box again. Also the formatting often doesn't always look great in news letters. There seems to be little room for customizing so that paragraphs and images line up properly, forcing us to put everything in a column rather than in more modern layouts.