SilkStart MultiChapter vs PayBee

RATING:

4.4

(36)

SilkStart MultiChapter has 36 reviews and a rating of 4.42 / 5 stars vs PayBee which has 17 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (36)
4.7 (17)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
September 11, 2019
March 28, 2023
Pros/Cons
  • Pros

  • The members love the ease of renewals and management of their communication preferences.
  • And the quality of the support is off the charts. All-in-all it's just a pleasant, well designed platform/service that does what it does well and seems to keep improving with new features.
  • Cons

  • Using Silkstart almost cost me my job when things did not work correctly, have lost customers due to the product not working as intended.
  • The email tool is difficult. Overall, the package feels very late 90's.
Read all user reviews
  • Pros

  • As promised PayBee was really easy to implement and use and had most of the functionality we were hoping for as we launched our first virtual event.
  • PayBee was very easy to use. The best part is that the PayBee team is SO supportive and helpful.
  • Cons

  • User customization is still restricted, roles and responsibility access, as currently there only two roles.
  • There was also an issue when uploading email addresses for the RSVPs-- some of these were lost. Having a template to download and then fill in would be helpful to avoid this issue.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo
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12 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos