Classy vs Driven

RATING:

4.3

(119)

Classy has 119 reviews and a rating of 4.33 / 5 stars vs Driven which has 16 reviews and a rating of 4.81 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (119)
4.8 (16)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
October 10, 2023
May 6, 2021
Pros/Cons
  • Pros

  • The fact that Classy makes daily deposits to our bank account is incredible for a smaller non-profit like ours.
  • I like the ability to customize the donor page and the ability to see information in the back end. It is easy to navigate and easy to pull info that I need.
  • Cons

  • Price is WAY over market; customer service reps LIED about pricing offers; vendor lock is tough to get out.
  • If you were to be starting from scratch this might be a moot problem.
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  • Pros

  • The software is very user friendly, we ran into some issues with pulling in our legacy data because it was in a very old desktop versioned program.
  • Ease of use and that it is fairly intuitive. We are a work in progress but the Team at Donor Driven has been great to work with.
  • Cons

  • There are small inconsistencies and issues that make it slightly annoying, but overall they are a minor problem.
  • If something happens to come up we contact our rep immediately and he gets things sorted out and we no longer have an issue.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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15 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos