--- title: "Tessitura Software Reviews, Demo & Pricing - 2026" description: "Review of Tessitura Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/nonprofit/tessitura-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Nonprofit CRM Software](https://www.softwareadvice.com/category/4788-nonprofit-crm/) / Tessitura Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/tessitura-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/tessitura-profile/alternatives/) # Tessitura Review Custom quote 1 plan Wondering if Tessitura is right for your organization? Our Nonprofit CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Tessitura 4.1 [(36)](https://www.softwareadvice.com/crm/tessitura-profile/reviews/) Pricing Pricing available upon request ### About Tessitura Tessitura helps arts and culture organizations grow revenue, deepen relationships and streamline operations by bringing CRM, ticketing, fundraising, marketing, memberships and admissions into one powerful platform. With everyone working from a single constituent record, teams spend less time reconciling data and more time acting on it, whether that’s improving conversions, increasing donor retention or personalizing outreach. Designed for theaters, museums, performing arts centers and cultural attractions, Tessitura supports complex ticketing, digital memberships, online giving and multichannel campaigns, all backed by real‑time data that point teams toward their next best action. As a mission‑driven nonprofit with 24/7 support and a worldwide community of 800+ organizations, Tessitura gives buyers not just software, but a long‑term partner focused on helping them achieve sustainable growth and deliver exceptional customer experiences. Do you work for Tessitura? [Manage this product listing](https://www.g2.com/products/tessitura/claim_requests/new?auto=true) Wondering if Tessitura is right for your organization? Our Nonprofit CRM Software selection experts can help you in 15 minutes or less. ## Tessitura User Interface ## Popular Tessitura Alternatives Main Product Tessitura 4.1 [(36)](https://www.softwareadvice.com/crm/tessitura-profile/reviews/) Ratings Breakdown - 3.17Ease of use - 3.68Value for money - 4.11Customer support - 3.94Functionality Pricing Available upon request Get Price Alternative Product [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) 4.5 [(1480)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.51Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [Donorbox](https://www.softwareadvice.com/nonprofit/donorbox-profile/) 4.8 [(625)](https://www.softwareadvice.com/nonprofit/donorbox-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.61Value for money - 4.71Customer support - 4.61Functionality Pricing Starting at $150.00 per month Get Price Alternative Product [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/) 4.7 [(1287)](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.58Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $125.00 per month Get Price Alternative Product [DonorSnap](https://www.softwareadvice.com/nonprofit/donorsnap-profile/) 4.6 [(414)](https://www.softwareadvice.com/nonprofit/donorsnap-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.77Value for money - 4.78Customer support - 4.31Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) 4.3 [(620)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 4.28Value for money - 4.30Customer support - 4.16Functionality Pricing Starting at $99.00 per month Get Price ## Tessitura Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Tessitura Features - Popular features found in Nonprofit CRM Contact Management Donor Management Email Marketing Event Management Fundraising Management Volunteer Management - More features of Tessitura Access Controls/Permissions Accounting Integration Activity Dashboard Activity Tracking API Attendance Tracking Barcode/Ticket Scanning Budgeting/Forecasting Campaign Analytics Campaign Management Confirmations/Reminders Contribution Tracking Credit Card Processing CRM Cross Selling Functionality Customer Data Management Customer History Customizable Branding Customizable Fields Customizable Forms Customizable Reports Dashboard Data Import/Export Data Security Discount Management Document Storage Donation Management Electronic Payments Email Templates Event Calendar Forecasting For Museums For Nonprofits GDPR Compliance Goal Setting/Tracking Interaction Tracking Kiosk Ticketing Member Database Membership Management Mobile Giving Mobile Ticketing Multi-Event Multi-Location Online Forms Online Ticketing Onsite Ticketing Order Processing Payment Processing Pledge Management Point of Sale (POS) Predictive Analytics Print-at-Home Promotions Management Real-Time Reporting Recurring Giving Recurring/Subscription Billing Reporting/Analytics Reporting & Statistics Reserved Seating Sales Reports Season Tickets Seating Map Segmentation Surveys & Feedback Task Management Third-Party Integrations Ticketing Ticket Reservations Website Management ## Tessitura Integrations Loqate Integration rated undefined from -1 review SalesVu Integration rated undefined from -1 review Momentus Technologies Integration rated undefined from -1 review CampDoc Integration rated undefined from -1 review ArtifaxEvent Integration rated undefined from -1 review Queue-it Virtual Waiting Room Integration rated undefined from -1 review See all 18 integrations ## Tessitura User Reviews ## Tessitura customer ratings - Overall rating: 4.1/5 - Total reviews: 36 ### Rating distribution - 5 stars: 14 reviews (39%) - 4 stars: 13 reviews (36%) - 3 stars: 7 reviews (19%) - 2 stars: 1 reviews (3%) - 1 star: 1 reviews (3%) ### Secondary ratings - Ease of use: 3.2/5 - Value for money: 3.7/5 - Customer support: 4.1/5 - Functionality: 3.9/5 --- ### Essential ticketing software for Arts venues - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Music - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Runs the entire CRM and ticketing solution for the organisation. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Company fully understands the requirements of the industry that it is targeting. There is an excellent community with end users willing to engage and help each other. #### Cons Requires quite a lot of resource to manage and maintain in terms of staff and hardware. Would hope to see this improve in coming releases and perhaps a shift to a cloud implementation. --- ### A Great System For Managing Ticket Sales - Overall rating: 4/5 - Reviewer: Steve W. - Verified reviewer: Yes - Industry: Entertainment - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Tessitura is a great way for us to interact with ticket sales for internally booked shows. There are a great portion of analytics that allow us to analyze show sales, on sale data etc. #### Cons Software has outages, sometimes at very inopportune times. (These can be frequent). Customer support at base level is not the best and it can take some time and discipline to get issues in front of the correct support team. --- ### Tessitura and Fund Raising - Overall rating: 2/5 - Reviewer: Jon G. - Verified reviewer: Yes - Industry: Philanthropy - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Shop around. There has to be a more efficient and effective product. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros The integration of ticketing with prospects/donors is alluring, esp. for performance art organizations. #### Cons This is a ticketing software with a CRM work-around built in. It's confusing, user abusive and extraordinarily expensive. In our town, NPO's had to group together, in one building, where they created a new company that specializes in Tessitura software management. It's a clever use of the software and a business structure. This company then went out and sold it's software services to other performance art organizations as far away as Los Angeles. However, all organizations can see who has who in their database. You can't go into the account, but it becomes readily apparent our prospects and donors are being hit on all the time by all the same organizations. It's tricky. But the fact remains. Tessitura is enormously complex, just to get acknowledgements out is a lot of busy work. When I came on board, the previous development person really used Tessitura as a storage unit and did all the fund raising in Excel and Word. And from a NPO business perspective, once you commit to this software, extraction is basically a blackmail. It costs a fortune to leave it and organizations still have this challenge of ticketing tied to fund raising. --- ### Great - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Tessitura is definitely the most popular in the nonprofit arts industry. It's ticketing and fundraising features are integrated and allows for a full constituent report. #### Cons Lately, the software seems outdated. Unlike Raiser's Edge, Tessitura demands a full training to know the ins and outs of the software. It's not the most user-friendly software out there. --- ### I've been using Tessitura for a few months and I enjoy the ability to learn new functions every day. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros There are so many functions to learn about this software that I always am excited to learn. Tessitura gives you so much information so many forms that it's insane on what this software can hold. #### Cons It is a bit complicated and you do need a specialist if you want to really learn how to fully utilize the software. --- ### Tessitura is an easy to use fundraising and ticketing software system that I would reccomend - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Performing Arts - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Ease of use in the ticketing function. One is able to see and use a seat map in real time to place and track orders. These orders are then linked to the constituents account where you can track the moves management of a particular donor and see their giving history. #### Cons Does not have the full capacity of moves management as seen in Raiser's Edge NXT but has a better ticketing and box office functionality. A better database for those who own their own performance venue and have a larger marketing than development team. Not ideal for someone who is focused on development first. --- ### An incredibly robust ticketing and seating software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Performing Arts - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Tessitura allows you to input and seat based on your own theater's house model. I like that there's a visual layout you can view to see which seats are taken and what kind of ticket they're purchased under. #### Cons Tessitura is a large and complicated software. I'm not even aware of all of the things it can do. It's a true learning process and companies may choose how deep down the rabbit hole they'd like to go: using it lightly or going so far as to send members of their theater to the huge Tessitura conference once a year. --- ### Art Organization Zeus - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used other for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Every arts organization uses Tessitura for a reason. All encompassing, it's reach is impressive, limited only by its users organization. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros For donor organization, easy and effective with a wide range of tracking. #### Cons Ugh, ok, repeat entries were the scourge of my job. So its effectiveness definitely depends on the team who uses it. I wish there were an option for Tessitura to regularly compare possible multiple entries to combine. --- ### Tessitura Basics - Overall rating: 5/5 - Reviewer: Liam C. - Verified reviewer: Yes - Industry: Entertainment - Company size: 201-500 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Tessitura is a fantastic software that helps me to track and process huge amounts of data. #### Cons Because the work I do on Tessitura is relatively simple (tracking constituent information and processing tickets) at times the software feels more complex than it needs to be. --- ### I enjoyed this software immensely, but because, but it can be slow to pick up. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is SO big. The number of features is really excellent, and I am constantly amazed at the breadth of functionality. #### Cons Unfortunately, the sheer number of functions can prove daunting, often. At times, it is not always intuitive, but I eventually get around to understanding. --- Showing 1 - 10 of 36 Reviews [See All Reviews](https://www.softwareadvice.com/crm/tessitura-profile/reviews/) ## Tessitura Popular Comparisons [DonorPerfect vs Tessitura](https://www.softwareadvice.com/nonprofit/donorperfect-profile/vs/tessitura/)[Bloomerang vs Tessitura](https://www.softwareadvice.com/nonprofit/bloomerang-profile/vs/tessitura/)[Neon CRM vs Tessitura](https://www.softwareadvice.com/nonprofit/neoncrm-profile/vs/tessitura/) [Compare All Alternatives](https://www.softwareadvice.com/crm/tessitura-profile/alternatives/) ## Other Top Recommended Nonprofit CRM Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (620) Recently recommended **68** times [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) **4.5** (1480) Recently recommended **63** times [Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/) **4.7** (89) Recently recommended **56** times [GiveSmart](https://www.softwareadvice.com/event-management/givesmart-profile/) **4.5** (211) Recently recommended **37** times Stuck Between Options? 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