Txt2Give Software


 

Txt2Give is a cloud-based donation management solution designed for small and midsize churches and nonprofits. It offers recurring donations, reminders, donor management, marketing and reporting functionalities within a suite.

Txt2Give features donor management forms, which allows users to create online and mobile-based forms for first-time donors. Users can also customize the forms with logos to reflect organization’s branding.

Txt2Give offers recurring donations, which allows users to collect recurring donations using emails and SMS reminders. Donors can select weekly, monthly or quarterly giving options. The solution also sends automated reminders for pending donations.

Txt2Give offer integrations with different business systems, such as Zapier, Stripe, Authorize.net and PayPal. The vendor offers 24/7 online support to its customers.

Txt2Give is available in two different pricing plans: Flat Rate and Volume-Based Pricing. Unline Flat Rate, the Volume-Based option does not include payment processing fees. The vendor also offers plans for one-time event management.

 

Txt2Give - Fundraising dashboard
 
  • Txt2Give - Fundraising dashboard
    Fundraising dashboard
  • Txt2Give - QR-coded receipts
    QR-coded receipts
  • Txt2Give - Branded mobile app
    Branded mobile app
  • Txt2Give - Mobile reminders
    Mobile reminders
  • Txt2Give - SMS campaigns
    SMS campaigns
Supported Operating System(s):
Web browser (OS agnostic)

55 Reviews of Txt2Give

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Clarence from Liberty Christian Ministries the Blessed Place
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Great giving platform. Has increased church giving over 20%!!

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Value for Money

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Accounting and bookkeeping

Pros

Simplicity of use and easy instructions. Even the smallest child to the eldest adult can and does use it. Nothing yet. Software works very well. Frankly, we have seen nothing that could be considered a negative. Back office support is timely and comprehensive.

Cons

Nothing yet. Software works very well. Frankly, we have seen nothing that could be considered a negative. Back office support is timely and comprehensive.

Review Source: Capterra

  Response: Txt2Give, Txt2Give

Date: July 2018

July 2018

 

Thanks, Pastor Calvin! It's so awesome that Txt2Give has been a big hit with your members and provided an increase of over 20% in your church's giving!!

 

Janice from The Children's Shelter
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

We have used Text2give for almost a year with outstanding results. Definitely worth the price.

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Easy donation platform. No complaints from donors. Raised more money using it than we expected. I have recommended to other organizations and will continue to do so.

Pros

I love how easy it is to use. I've had no complaints from donors. I also appreciate that a donor only has to enter their credit card info once. That's very convenient for recurring donations.

Cons

I can't think of anything at this time. It really is easy and convenient . Customer support is great too.

Review Source: Capterra
 

Autumn from Hope House - 2nd Mile Urban Ministries
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Text2Give has made it simple for donors to give to our organization! Love it!

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Made it super simple for donors to be able to give to support our organization!

Pros

It's simplicity of use. Texting is the most convenient, quick, and easy way to communicate with each other. Being able to give to use text messaging as a method of giving, in a way that is simple to use, is wonderful.

Cons

I like the software a lot. I do wish that donors who use PayPal did not have to do the extra step of being re-routed to the PayPal site and taking the extra steps needed to give. But overall, the process is very simple and fast.

Review Source: Capterra

  Response: Txt2Give, Txt2Give

Date: June 2018

June 2018

 

Thanks for the review, Autumn! I'm glad you see Txt2Give as the most quick and convenient way for your donors.

As for donors giving with their PayPal account, unfortunately sending them to PayPal's interface to complete the donation is the only way. PayPal controls that part.

 

John from ERM Education

June 2018

June 2018

Makes Church giving a little easier

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Pros

Provides another avenue for people to log in and give electronically to our churches and ministries.

Cons

The texting just reroutes you to a webpage. It would be great if there was functionality to text and forget it.

Review Source: Capterra

  Response: Txt2Give, Txt2Give

Date: June 2018

June 2018

 

Hey John! Glad you appreciate the way Txt2Give enables a new convenient avenue of giving for churches and ministries.

Just wanted to quickly address your comment about just rerouting to a web page. We only do this on the first donation for a donor. After we collect their payment method the first time, all future giving is done completely through text message.

The only way we could allow the first donation to go through without sending the donor to a web page would be through donations collected on the phone bill, and we don't offer that service due to all the limitation and barriers for nonprofits.

I'm happy to discuss this with you further if you'd like!

 

Valerie from Perfecting Saints Church
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

The software is Awesome and very easy to use.

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Convenience and easy to use.

Pros

What I like most about this software is that is convenient for our members and visitors. The times that we are living in many people are not carrying cash, so txt2give is perfect for giving your donations.

Cons

The least thing about this software is that it can't be integrated to quickbooks and more information about the causes for changing the options for donations. I would love to be able to talk with a person on the phone but there is no number listed.

Review Source: Capterra

  Response: Txt2Give, Txt2Give

Date: June 2018

June 2018

 

Hey Valerie! Thanks so much for the review and glad you are enjoying Txt2Give.

We might be able to integrate with QuickBooks. We have a way to submit feature requests so that would be the first step.

Also, we definitely have a support number for customers. You can get in touch with our support team at (888) 604-6536.

Looking forward to hearing from you!

 

Dimple from FAM
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Red flag: there's little to no information around compliance in regards to mobile and SMS

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Pros

Affordability, features, and month-to-month contract, reporting and statistics. Easy-to-understand software.

Cons

The sales team and website has little to no knowledge regarding compliance, which I found to be a bit shocking. Mobile and SMS laws are pretty serious in the United States - an FYI for those looking at this service as an option.

Review Source: Capterra

  Response: Txt2Give, Txt2Give

Date: June 2018

June 2018

 

Hi Dimple. I just wanted to address your comments on compliance.

The team member that originally took your question about compliance answered your questions around PCI compliance, because that's what we get asked about the most. When that wasn't satisfactory for you, your request was forwarded to me, and I elaborated on our PCI compliance, and TCPA compliance and how it fits in with our service. Maybe you didn't see my response?

Short answer: we are completely compliant with PCI and TCPA in the manner required with how our system works.

Happy to discuss this further with you.

 

Kylie from Kylie Gatewood Ministries, INC

May 2018

May 2018

Txt2give been a major blessing to my ministry!

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More monthly partners and more communication with them.

Pros

I like the phone/computer integration. People gave give multiple ways but all in one tool. I love how easy it is to set up a reacquiring donation for the user.

Cons

I wish the interface had a different look, but that's a woman for you, always wanting things "pretty". ;-)

Review Source: Capterra
 

Val from Pacific Keep

May 2018

May 2018

Tithing Made Easy

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Pros

I used to not tithe as much because of the inconvenience. I can now just text when I am ready to give what I can.

Cons

I wish I would be able to customize the message from the churche's end. I would also like the funds to be depostied quicker, that's all.

Review Source: Capterra
 

Grace from Bethel Pentecostal Church

April 2018

April 2018

One thing I really appreciate is that users have to give all their info before they can donate!

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Pros

I use it on a limited basis, but from what I've seen it's easy to understand, and easy to use. It's wonderful in that it's quick and takes less paperwork.

Cons

I guess the issue we have the most difficult with is reconciliation with the bank, and the cut-off's for donations each week. Not sure there's a remedy for this, but it seems to have caused some consternation.

Review Source: Capterra
 

David from Salem Church of God

April 2018

April 2018

Would use Txt2Give all over again!

Ease-of-use

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Pros

The ease in setting up the backend for us in admin land. It was very straightforward and it not difficult to manage.

Cons

The fact that fees are taken out of the donor's giving rather than an invoice to us. It makes it difficult for us to manage in the books the way it is structured.

Review Source: Capterra

  Response: Txt2Give, Txt2Give

Date: May 2018

May 2018

 

Hi Pastor David! So glad to hear that you love Txt2Give. I wanted to address the fees real quick. We work with many different payment gateways, and fees are handled differently from gateway to gateway. With Stripe, the fees are taken out of the donation before it hits your bank account. There's nothing we can do about that, unfortunately, but you're welcome to use another gateway that gives you the gross donation amount!

 

Nina Jo from River of Life Church
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Easy to use. Once you set up your account.

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More income for the church due to impulsive giving.

Pros

Gives the donor a n opportunity to make the donation right then when they are in church, while they are thinking about it! Younger people, especially, seem to use this software exclusively in their giving.

Cons

It is just a little time consuming to initially set up your account, but once this is done, it is quick and easy to use.

Review Source: Capterra
 

Stephen from MorningStar Ministries
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Incredibly functional and easy to use giving software.

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Pros

1. Great security
2. Ease of use (both for donors and accounting staff)
3. Simple and accurate reporting dashboard
4. Easily accessible data for download and analysis
5. Quick and responsive customer service
6. Costs less than any comparable true "text to give" software available (according to my research)
7. It just works. I don't have to worry about it breaking down.

Cons

The only thing I don't like about this software is that I cannot (yet) use it for my entire giving platform. He is still working on allowing the anonymous giving option so I can replace the other services I use with Txt2Give exclusively.

Review Source: Capterra
 

Jerry from House of Judah Church

April 2018

April 2018

Great!

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Pros

No time restraints. I can give at any time. It is always my intention to give on Sundays but sometimes I'm so busy after the service is over, I just simply forget. No problem, the software is available anytime on my cell phone and I just give when I remember.

Cons

There's nothing I don't like bout it. Like I said, it's so convenient I can give anytime. There are really no cons in my mind. I never imagined giving could be made so easy.

Review Source: Capterra
 

Sora from English for New Bostonians

January 2018

January 2018

easy, convenient, simple, not expensive.

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Pros

Easy to use and convenient with no contract and commitments, so simple to activate and use, work on the budget.

Review Source: Capterra
 

Sara Jane from Sally's List

January 2018

January 2018

When we held our annual luncheon, we needed an easy way to collect donations. Txt2Give was perfect

Ease-of-use

Functionality

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Pros

It was simple to get it "up and running" and provided a seamless platform from our donors to our credit card processor. We found that most of our event guests preferred to use Txt2Give over swiping their credit cards. I was appreciative of the reminders that people received to complete their donations as many of them did so when reminded. If there had been no reminder, I doubt the donations would have been completed.

Cons

It seemed a bit pricey for the amount of time it was available to us. That being said, it paid for itself in donations on the day of the event. We have regular small-scale events and I would use Txt2Give at those if it was available to me all of the time, but I'm sure we can't afford it. I would like an annual rate that wouldn't break the bank. We are a small organization with a small budget. We had to ponder long and hard before we made the investment in Txt2Give. Since we only used it on the day of the event (not including the following couple days of reminders), it seems like their should have been lower price available.

Review Source: Capterra

  Response: Txt2Give, Txt2Give

Date: January 2018

January 2018

 

Hi Sara! So glad to hear that Txt2Give was the preferred way for your donors to give at your event. It's also nice knowing those donation reminders we send out automatically for you were effective in maximizing your donation dollars!

We do have a monthly option you can use to use Txt2Give throughout the year. It starts at just $25/month. Our hope is that's affordable for any nonprofit, even ones that are on a tight budget.

Let us know if you'd like to roll onto the monthly option so you can offer donors a simple way to support your organization year-round!

 

Frederica from Frederica Black Events

January 2018

January 2018

My overall experience was fantastic

Ease-of-use

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Pros

The software was extremely user friendly, set-up took no time at all. Customer Service/Help Desk was were outstanding. They replied quickly to all of my questions.

Cons

I would have liked to have the SMS one-word texting option available outside of the US, this option would have been great for us.

Review Source: Capterra
 

Adam from ViewPoint Christian Church

January 2018

January 2018

Excellent software that is easy to integrate into our worship services.

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Pros

The ability to have a dedicated number for our organization that enables church members to give anytime anywhere.

Cons

Would like more customizable features in the online dashboard for reviewing history. Cutting a step in the texting process of giving would also make it easier for older givers.

Review Source: Capterra

  Response: Txt2Give, Txt2Give

Date: January 2018

January 2018

 

Hi Adam! I'm glad to hear that Txt2Give is working out well for your church.

I'll have support reach out to you about cutting out steps for giving. Some of the steps are optional, and they can help you streamline it.

Also, know that a new Dashboard is coming this year that will be a huge improvement over the current one. Stay tuned!

 

Anne from Vineyard Community Church

January 2018

January 2018

Game changer for text to give

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Pros

So easy to use. Grandma can text and give us money with ease. Very quick setup. Utilizes our established merchant account.

Cons

Our congregation is not utilizing as much as I'd like but that is of no fault to the software. Really can't find anything to complain about.

Review Source: Capterra
 


December 2017

December 2017

The customer service and ease of use is superior!

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Great reporting and access to new donors. I highly recommend this software to anyone looking for this type of product.

Pros

Txt2Give was incredibly easy to set up; the reporting feature gives us everything we need; and the customer service is beyond exceptional!

Review Source: Capterra
 

Shelley from West End United Methodist Church
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Simple Way To Increase Giving

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Pros

Very simple to set up and use. Once the user inputs their initial data to create an account, giving is a simple text... that's it! Reports are able to be used with our current church software for ease of reporting and records.

Cons

There's not much to dislike about this software ... I think the random phone number is the only thing I dislike.

Review Source: Capterra