Txt2Give software


61 reviews(5.0/5)
61 reviews(5.0/5)

Txt2Give is a cloud-based donation management solution designed for small and midsize churches and nonprofits. It offers recurring donations, reminders, donor management, marketing and reporting functionalities within a suite.

Txt2Give features donor management forms, which allows users to create online and mobile-based forms for first-time donors. Users can also customize the forms with logos to reflect organization’s branding.

Txt2Give offers recurring donations, which allows users to collect recurring donations using emails and SMS reminders. Donors can select weekly, monthly or quarterly giving options. The solution also sends automated reminders for pending donations.

Txt2Give offer integrations with different business systems, such as Zapier, Stripe, Authorize.net and PayPal. The vendor offers 24/7 online support to its customers.

Txt2Give is available in two different pricing plans: Flat Rate and Volume-Based Pricing. Unline Flat Rate, the Volume-Based option does not include payment processing fees. The vendor also offers plans for one-time event management.

Supported Operating System(s):
Web browser (OS agnostic)

61 Reviews of Txt2Give

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  • Verified Reviewer

    Number of employees: 201-500 employees

    September 2018

    An excellent and efficient software for giving!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have absolutely loved Txt2Give and have had an amazing experience using it overall! I would highly recommend it to anyone interested in providing this as a giving option in your church.

    Pros

    I loved that this software makes it easy for people in the congregation to tithe and give during the week. It is quick, efficient and enables you to give from wherever you are, which is great! It helps people tithe immediately and give the first 10% . It's easy to set up, use, and maintain.

    Cons

    I've experienced one technical difficulty and when I reached out to the company about it, they weren't very helpful and I had to just figure it out, but other times I've contacted them, they've been great!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Txt2Give, Txt2Give

    September 2018

    HI! I'm so thrilled that you love Txt2Give and see it as a valuable asset to your church. However, I see that you might've had a single experience with our support that left you feeling less than happy. It's extremely important to me as the Founder of the company to make sure our support is first class, and that we leave everyone that asks for help feeling amazing. So please reach out to me and let me know what happened so we can make sure that I can address anything that needs addressing.

  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Txt2Give Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Love the ease that our members have to give!

    Pros

    The ease of giving for our members. Our mobile giving has gone up significantly
    using this service

    Cons

    Members may have a hard time making changes to their accounts if they are not tech savvy, but usually they can figure it out.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    August 2018

    makes it easy for our congregation to submit dontations

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    With their easy to use software we can present something that allows our people to give freely at any time quickly without interruption or need for paper/checks/cash

    Cons

    Sometimes their support could work but they are working on what is already getting better in terms of response.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jimmy from Chicago Literacy Alliance

    July 2018

    Very dependable, easy to use text-to-give platform.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Its simplicity. It was relatively easy to set up and get started using. I was attempting to use it in a non-standard format (multiple it at once on a single night) and it performed admirably. Unlike other
    "text to give" platforms I've used, this one actually allows the user to give via text message. As strange as that sounds, there are other platforms that use the same term and force users to give via email instead of text. Txt2Give is very straight forward, it's low risk and high reward.

    Cons

    The admin interface could probably use an overhaul, but that's all I can think of in regard to cons.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    The Txt2Give was so new to me and now once we have used it it's simple and so easy to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were able to create a wonderful video and send it out to all alumni and ask for a give the Txt2Give is simple and easy and fast.

    Pros

    So Simple and fast. The cost is amazing and we can use it for so many different appeals. Everyone in my office was excited to use this product he have now used in for 4 different events.

    Cons

    Education of the product to others that are as old as me!!!!! Young users have no problem with it its an amazing tool.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Rosemary from Divine Empowerment International

    Number of employees: 1 employee

    July 2018

    So far we are having no issues. Quick easy and resourceful.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The system is easy to use and maintain. From the front and back end. We use this for church usage.

    Cons

    We have no issues or complaints for the people seem to enjoy the easiness of transcaction from their seats.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Brianna from San Antonio Hispanic Chamber of Commerce

    Number of employees: 11-50 employees

    July 2018

    Amazing experience. Great customer service. Flawless execution!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Amazing fundraising tool! We can't wait to use it again next year!

    Pros

    It was easy to set up and work with. Our small non-profit team LOVED working with "TXT 2 Give" and we raised more than $50,000 for our organization.

    Cons

    If anything - I wish that the follow up was more than the allotted time, since many of our donors have not paid yet. I would have paid extra if we could have "extended" our experience to 6 months, etc.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Txt2Give, Txt2Give

    July 2018

    Thanks for the review, Brianna! I'm glad to hear you had such a great experience with Txt2Give. We'll be looking forward to helping you with your next fundraiser next year. Regarding extending your experience, I'm going to email you to get more details about this.

  • Clarence from Liberty Christian Ministries the Blessed Place

    Number of employees: 2-10 employees

    July 2018

    Great giving platform. Has increased church giving over 20%!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Accounting and bookkeeping

    Pros

    Simplicity of use and easy instructions. Even the smallest child to the eldest adult can and does use it. Nothing yet. Software works very well. Frankly, we have seen nothing that could be considered a negative. Back office support is timely and comprehensive.

    Cons

    Nothing yet. Software works very well. Frankly, we have seen nothing that could be considered a negative. Back office support is timely and comprehensive.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Txt2Give, Txt2Give

    July 2018

    Thanks, Pastor Calvin! It's so awesome that Txt2Give has been a big hit with your members and provided an increase of over 20% in your church's giving!!

  • Janice from The Children's Shelter

    Number of employees: 201-500 employees

    July 2018

    We have used Text2give for almost a year with outstanding results. Definitely worth the price.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy donation platform. No complaints from donors. Raised more money using it than we expected. I have recommended to other organizations and will continue to do so.

    Pros

    I love how easy it is to use. I've had no complaints from donors. I also appreciate that a donor only has to enter their credit card info once. That's very convenient for recurring donations.

    Cons

    I can't think of anything at this time. It really is easy and convenient . Customer support is great too.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Autumn from Hope House - 2nd Mile Urban Ministries

    Number of employees: 2-10 employees

    June 2018

    Text2Give has made it simple for donors to give to our organization! Love it!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Made it super simple for donors to be able to give to support our organization!

    Pros

    It's simplicity of use. Texting is the most convenient, quick, and easy way to communicate with each other. Being able to give to use text messaging as a method of giving, in a way that is simple to use, is wonderful.

    Cons

    I like the software a lot. I do wish that donors who use PayPal did not have to do the extra step of being re-routed to the PayPal site and taking the extra steps needed to give. But overall, the process is very simple and fast.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Txt2Give, Txt2Give

    June 2018

    Thanks for the review, Autumn! I'm glad you see Txt2Give as the most quick and convenient way for your donors. As for donors giving with their PayPal account, unfortunately sending them to PayPal's interface to complete the donation is the only way. PayPal controls that part.

  • John from ERM Education

    June 2018

    Makes Church giving a little easier

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Provides another avenue for people to log in and give electronically to our churches and ministries.

    Cons

    The texting just reroutes you to a webpage. It would be great if there was functionality to text and forget it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Txt2Give, Txt2Give

    June 2018

    Hey John! Glad you appreciate the way Txt2Give enables a new convenient avenue of giving for churches and ministries. Just wanted to quickly address your comment about just rerouting to a web page. We only do this on the first donation for a donor. After we collect their payment method the first time, all future giving is done completely through text message. The only way we could allow the first donation to go through without sending the donor to a web page would be through donations collected on the phone bill, and we don't offer that service due to all the limitation and barriers for nonprofits. I'm happy to discuss this with you further if you'd like!

  • Valerie from Perfecting Saints Church

    Number of employees: 51-200 employees

    May 2018

    The software is Awesome and very easy to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Convenience and easy to use.

    Pros

    What I like most about this software is that is convenient for our members and visitors. The times that we are living in many people are not carrying cash, so txt2give is perfect for giving your donations.

    Cons

    The least thing about this software is that it can't be integrated to quickbooks and more information about the causes for changing the options for donations. I would love to be able to talk with a person on the phone but there is no number listed.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Txt2Give, Txt2Give

    June 2018

    Hey Valerie! Thanks so much for the review and glad you are enjoying Txt2Give. We might be able to integrate with QuickBooks. We have a way to submit feature requests so that would be the first step. Also, we definitely have a support number for customers. You can get in touch with our support team at (888) 604-6536. Looking forward to hearing from you!

  • Dimple from FAM

    Number of employees: 2-10 employees

    May 2018

    Red flag: there's little to no information around compliance in regards to mobile and SMS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Affordability, features, and month-to-month contract, reporting and statistics. Easy-to-understand software.

    Cons

    The sales team and website has little to no knowledge regarding compliance, which I found to be a bit shocking. Mobile and SMS laws are pretty serious in the United States - an FYI for those looking at this service as an option.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Txt2Give, Txt2Give

    June 2018

    Hi Dimple. I just wanted to address your comments on compliance. The team member that originally took your question about compliance answered your questions around PCI compliance, because that's what we get asked about the most. When that wasn't satisfactory for you, your request was forwarded to me, and I elaborated on our PCI compliance, and TCPA compliance and how it fits in with our service. Maybe you didn't see my response? Short answer: we are completely compliant with PCI and TCPA in the manner required with how our system works. Happy to discuss this further with you.

  • Kylie from Kylie Gatewood Ministries, INC

    May 2018

    Txt2give been a major blessing to my ministry!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    More monthly partners and more communication with them.

    Pros

    I like the phone/computer integration. People gave give multiple ways but all in one tool. I love how easy it is to set up a reacquiring donation for the user.

    Cons

    I wish the interface had a different look, but that's a woman for you, always wanting things "pretty". ;-)

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Grace from Bethel Pentecostal Church

    April 2018

    One thing I really appreciate is that users have to give all their info before they can donate!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I use it on a limited basis, but from what I've seen it's easy to understand, and easy to use. It's wonderful in that it's quick and takes less paperwork.

    Cons

    I guess the issue we have the most difficult with is reconciliation with the bank, and the cut-off's for donations each week. Not sure there's a remedy for this, but it seems to have caused some consternation.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • David from Salem Church of God

    April 2018

    Would use Txt2Give all over again!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ease in setting up the backend for us in admin land. It was very straightforward and it not difficult to manage.

    Cons

    The fact that fees are taken out of the donor's giving rather than an invoice to us. It makes it difficult for us to manage in the books the way it is structured.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Txt2Give, Txt2Give

    May 2018

    Hi Pastor David! So glad to hear that you love Txt2Give. I wanted to address the fees real quick. We work with many different payment gateways, and fees are handled differently from gateway to gateway. With Stripe, the fees are taken out of the donation before it hits your bank account. There's nothing we can do about that, unfortunately, but you're welcome to use another gateway that gives you the gross donation amount!

  • Nina Jo from River of Life Church

    Number of employees: 11-50 employees

    April 2018

    Easy to use. Once you set up your account.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    More income for the church due to impulsive giving.

    Pros

    Gives the donor a n opportunity to make the donation right then when they are in church, while they are thinking about it! Younger people, especially, seem to use this software exclusively in their giving.

    Cons

    It is just a little time consuming to initially set up your account, but once this is done, it is quick and easy to use.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Stephen from MorningStar Ministries

    Number of employees: 51-200 employees

    April 2018

    Incredibly functional and easy to use giving software.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    1. Great security
    2. Ease of use (both for donors and accounting staff)
    3. Simple and accurate reporting dashboard
    4. Easily accessible data for download and analysis
    5. Quick and responsive customer service
    6. Costs less than any comparable true "text to give" software available (according to my research)
    7. It just works. I don't have to worry about it breaking down.

    Cons

    The only thing I don't like about this software is that I cannot (yet) use it for my entire giving platform. He is still working on allowing the anonymous giving option so I can replace the other services I use with Txt2Give exclusively.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jerry from House of Judah Church

    April 2018

    Great!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    No time restraints. I can give at any time. It is always my intention to give on Sundays but sometimes I'm so busy after the service is over, I just simply forget. No problem, the software is available anytime on my cell phone and I just give when I remember.

    Cons

    There's nothing I don't like bout it. Like I said, it's so convenient I can give anytime. There are really no cons in my mind. I never imagined giving could be made so easy.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Sora from English for New Bostonians

    January 2018

    easy, convenient, simple, not expensive.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use and convenient with no contract and commitments, so simple to activate and use, work on the budget.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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