Podium vs Worldpay

RATING:

4.3

(501)

Podium has 501 reviews and a rating of 4.29 / 5 stars vs Worldpay which has 24 reviews and a rating of 3.38 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (501)
3.4 (24)
Ease-of-Use
4.5 / 5
3 / 5
Value for Money
4 / 5
2.5 / 5
Customer Support
4 / 5
2.5 / 5
Functionality
4 / 5
3 / 5
Last Review Written
June 13, 2024
May 22, 2024
Pros/Cons
  • Pros

  • Great user experience, they are always improving the software. Unlike some competitors i really like how you can see customers engagement on the review invite sent.
  • So far my favorite thing about Podium is how accessible the Customer Support team is. They have answered all my questions so for.
  • Cons

  • On a rare occasion, customers have reported that they were unable to open links sent through podium. It is my belief that this was likely user error on their end as I have not experienced this issue.
  • My only complaint so far with the software is where the payment portal is concerned.
Read all user reviews
  • Pros

  • The 4-5 main dropdown options on the top left make navigating the portal very easy. I also find the resources that Worldpay posts on the homepage of the IQ Portal very helpful.
  • Ease of use and up to date information both payments and statements easy to read.
  • Cons

  • The Chapter was charged a fee every month regardless if WorldPay payments were processed. They also charged a fee for canceling before 2 years.
  • The website is old and outdated, pulling any reports can be a pain and it is not very user friendly.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos