Resolver vs ManageEngine Network Configuration Manager
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.7 / 5
4.5 / 5
Functionality
4.3 / 5
4.5 / 5
Last Review Written
June 26, 2024
August 23, 2024
Pros/Cons
Pros
- Great company that is always moving forward. Fun to work with, innovative and true partners.
- Having previously submitted evidence from prior audits is very helpful during audits in progress. While the product is great, the support team is what makes the overall experience the exceptional.
- The product is affordable, and easy to use and track incidents. It also provides a great ROI and helps prove a security department's worth.
Cons
- Upgrading from version to version is quite disruptive to our operations and we have typically found a fatal error the past few times we have upgraded.
- My staff complain that they cannot get what they need using onboard tools and are dissatisfied that they have to purchase other software to run the reports and analytics that they need.
- Lagging is a huge problem when several people are calling out checks at the same time and I cannot keep up because the program is running so slowly.
Pros
- Ease of use and great customer support see our entire asset base for one of our Projects built and backing up in less than 8 hours.
- NCM, along with its supporting packages gives you a very powerful toolset. NCM is amazing at providing all the necessary management features all in one pane of glass.
- Easy to use, good web interface, good reporting repository.
Cons
- The configlets have a weird way to be programmed.
- I found it difficult at times to understand the requirements to get the software to work.
- SOME UNWANTED OPTION AND SOMTIMES IT TAKES TIME FOR THE ANAYLSIs.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
