Resolver vs Netwrix Auditor
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.1 / 5
Value for Money
4.5 / 5
4.4 / 5
Customer Support
4.7 / 5
4.4 / 5
Functionality
4.3 / 5
4.4 / 5
Last Review Written
June 26, 2024
July 22, 2024
Pros/Cons
Pros
- Great company that is always moving forward. Fun to work with, innovative and true partners.
- Having previously submitted evidence from prior audits is very helpful during audits in progress. While the product is great, the support team is what makes the overall experience the exceptional.
- The product is affordable, and easy to use and track incidents. It also provides a great ROI and helps prove a security department's worth.
Cons
- Upgrading from version to version is quite disruptive to our operations and we have typically found a fatal error the past few times we have upgraded.
- My staff complain that they cannot get what they need using onboard tools and are dissatisfied that they have to purchase other software to run the reports and analytics that they need.
- Lagging is a huge problem when several people are calling out checks at the same time and I cannot keep up because the program is running so slowly.
Pros
- Overall the experience was good and I have found great use with some of the free tools that are also available.
- I must also give kudos to the Netwrix helpdesk, as there are very knowledgeable and have assisted successfully on numerous occasions.
- The GUI is very easy to navigate and quite intuitive. The ability to grant access to other users for their own reporting is extremely helpful as well.
Cons
- Console crash all the time (at least once a week) especially when you use it. Version 8 GUI was redesigned and it worst than the original one.
- Occasionally, services fail and don't stop, so monitoring the service doesn't tell you that there is a problem until it is too late. No preventative as I would like.
- It can be difficult to configure and sometimes fails during a heavy load.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
